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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Mariah H.
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The flowers certainly doesn't look like the pictures. They come in a box which shipped for two days. And you have to put them together. I sent them to a friend because she just had back surgery and she appreciated them but she sent me a picture and the flowers are fresh but like I said they come in a box and you have to trim them yourself. So when some people are unable to do that because of certain issues. That option makes the flower set look crappy. I wish I would've known that they were shipped in a box and not a local florist. I wish I could upload a picture..

Date of experience: January 19, 2019
Bertha J.
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Quick service and excellent quality
January 19, 2019

Quick service and excellent quality

Date of experience: January 19, 2019
Melinda P.
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Always dependable and MOST importantly, the flowers that arrive ALWAYS look exactly how they are pictured

Date of experience: January 19, 2019
Dellia A.
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Quick and easy to shop here
January 19, 2019

Quick and easy to shop here. Thanks.

Date of experience: January 19, 2019
Ariela W.
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Tracking system should be more detailed please
January 19, 2019

Tracking system should be more detailed please

Date of experience: January 18, 2019
Marilyn Y.
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Got the flowers
January 19, 2019

Got the flowers. Handling charge was high.

Date of experience: January 18, 2019
mimi Y.
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It was scheduled to be delivere today by 6p.m
January 19, 2019

It was scheduled to be delivere today by 6p.m. You didn't do it. I called and they said they are going to do it tomorrow I don't know why. I'm very disappointed ordering from your company.

Date of experience: January 18, 2019
Ken t.
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Perfect!
January 19, 2019

Perfect!

Date of experience: January 18, 2019
Donna B.
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Cheaper than a lot of your competitors
January 19, 2019

Cheaper than a lot of your competitors. The flowers are beautiful at the funeral home. The product was delivered on time and to the right location. Thanks!

Date of experience: January 18, 2019
Sharks K.
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Enjoy the service and price
January 19, 2019

Enjoy the service and price - no problems, yet.

Date of experience: January 18, 2019
Nikki M.
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Easy to use website, waiting to see what the arrangement looks like before I give an overall rating

Date of experience: January 18, 2019
Barbara M.
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Well this is for my best friend in life
January 19, 2019

Well this is for my best friend in life. Please make it as perfect as you can

The roses were completely open! They will not last. In fact all the flowers look weary. Very sad this is the quality you sent

Date of experience: January 18, 2019
Matthew V.
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A little expensive but, overall nice
January 19, 2019

A little expensive but, overall nice

Date of experience: January 18, 2019
Michelle L.
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My relatives will send me a photo of the flowers and that will confirm if I am completely satisfied with your searvices. I have received the photo and I will be contacting customer service.

Date of experience: January 18, 2019
Tracey R.
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Always use this website
January 19, 2019

Always use this website. Recipients love the arrangements!

Date of experience: January 18, 2019
Jane E.
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Quick and easy
January 19, 2019

Quick and easy

Date of experience: January 18, 2019
Sophia T.
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The arrangement was superb and greatly appreciated by the recipient - it was quite late in delivery (that is days late)

Date of experience: January 18, 2019
Rafael C.
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The delivery email message was one hour ahead of the actual delivery, it got me worried. So far OK

Date of experience: January 18, 2019
Diane M.
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I would definitely order again, flowers were beautiful, fast delivery, and customer service was fantastic.

Date of experience: January 18, 2019
Heidi E.
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One thing I would change is I would give customers the option to choose the candy they would like in their baskets. However, I was very satisfied with everything.

Date of experience: January 18, 2019