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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kathleen E.
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Surprise handling fee
May 7, 2019

Surprise handling fee

Date of experience: May 7, 2019
Michelle F.
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I love the flowers and the reasonable prices!

Date of experience: May 7, 2019
Gwenna E.
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Great coupons, discounts, and selection
May 7, 2019

Great coupons, discounts, and selection.

Date of experience: May 7, 2019
julie n.
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Easy to order
May 7, 2019

Easy to order

Date of experience: May 7, 2019
Kimberly K.
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I thought the service/handling fee was quite high, but I needed it quickly so I guess that is to be expected.

Date of experience: May 7, 2019
Daniel D.
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The picture of the flowers that we ordered was completely different that what was delivered. We paid extra for more flowers and the flowers received by my mom were very disappointing. One rose, a Lily and a few carnations? Wow, certainly not what was advertised

Date of experience: May 7, 2019
Stephen T.
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Easy and delivery was next day
May 7, 2019

Easy and delivery was next day. Very pleased at the service.

Date of experience: May 7, 2019
Patrick G.
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Site was very easy to use
May 7, 2019

Site was very easy to use. Got to its destination on time. And the person that it was for was very happy with the choice and thought that a very good job was done.

Date of experience: May 6, 2019
tehmina a.
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Good
May 7, 2019

Good
Thank you

Date of experience: May 6, 2019
JUDY U.
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FIRST TIME ORDERING IN APRIL
May 7, 2019

FIRST TIME ORDERING IN APRIL. MY DAUGHTER IN LAW LOVED THE ARRANGEMENT...

Date of experience: May 6, 2019
Pam S.
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The flowers bouquet that I ordered was called Bright Blue Skies Bouquet, It looked beautiful in the pictures. This order was for my son and daughter-in-law to say Congratulations of the purchase of their new home. I ordered this specific bouquet with the blue delphinium flowers, because blue is there favorite color. I was quite disappointed when they sent me a picture of themselves with the arrangement to say thank you. Their were no blue delphinium or any other blue flowers in the bouquet at all, just yellow, purple and white. (you would definitely have never known that the name of the arrangement was suppose to be Bright Blue Skies)! I do understand that sometimes they have to substitute flowers for what is in season or available, but not to have any blue flowers at all was very disappointing. I have ordered from this company several times, but not sure if I will again. This was for a VERY SPECIAL occasion, and I am just so disappointed.

Date of experience: May 6, 2019
QueenB L.
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This is the 3rd time that I've ordered from "From You Flowers.com" and they have never disappointed me! If there are any issues they resolve them very quickly and courteously. From You Flowers.com are my go to for online flowers. Order, Order, Order!

Date of experience: May 6, 2019
Samuel c.
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Shopping experience was good, easy choices
May 7, 2019

Shopping experience was good, easy choices. Flowers however were dead on arrival very unhappy. Not happy at all was supposed to be a nice surprise for my wife on our anniversary and the main attractions (sunflowers) were flopping over vase

Date of experience: May 6, 2019
Kevin L.
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I sent the floweers to my mother and she was surprised and very happy.

Date of experience: May 6, 2019
Carmen E.
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I think shipping is a bit steep, but if my godmother calls on her birthday and says she loves them...then I will be happy. Aunt Marilynn called she loved the blue and yellow flowers. I always ask what color the flowers were so I know forsure if she got what I sent. Thank you for making us both happy with the order. See you next year.

Date of experience: May 6, 2019
Phyllis K.
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I have ordered flowers few times already and never been unhappy with the flowers. I would recommend this company to anyone.

Date of experience: May 6, 2019
Barry K.
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Extremely satisfied with the flowers
May 7, 2019

Extremely satisfied with the flowers.

Date of experience: May 6, 2019
TRISH H.
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The flowers were very lovely as was the arrangement.

Date of experience: May 6, 2019
Jordan S.
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The service was very easy to use
May 7, 2019

The service was very easy to use. I appreciated the free shipping option I received, that really solidified my decision to purchase from FYF. Overall a great experience.

Date of experience: May 6, 2019
Bobbie H.
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I have used you three times now
May 6, 2019

I have used you three times now. Thanks for taking care of us

Date of experience: May 6, 2019