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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Liz M.
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Easy site to use and a good selection of flowers.

Date of experience: August 2, 2019
Elvis Z.
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The flowers showed up a half hour late, but was happy with order otherwise

Date of experience: August 2, 2019
Louise D.
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This was a gift
August 2, 2019

This was a gift. The person wasn't home and the flowers sat outside for several days and were not good when he returned. They were sent to honor the death of his wife. Too bad. Louise Dow

Date of experience: August 2, 2019
bryan P.
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Very good service
August 2, 2019

Very good service. The handling fee was crazy bigt. $15.99 for a $35.00 basket of flowers. I would rather be charged up front and know the cost than not to know until i check out and find out the extra handling fee. That was disappointing.

Date of experience: August 2, 2019
Laura B.
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My experience was fabulous!
August 2, 2019

My experience was fabulous! Very easy to use website and the flowers are beautiful! Thank you!

Date of experience: August 2, 2019
Royy H.
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I am not sure on the time flowers were delivered but was assured it would make it to its location on the date I asked.

Date of experience: August 2, 2019
Dennis M.
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...
August 2, 2019

Date of experience: August 2, 2019
Kristy Y.
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Ordered the large Plants-a-plenty and it is much smaller than I had expected for the price we paid. I will have to add to this arrangement for it to be anywhere close to what it needs to be to be appropriate.

Date of experience: August 1, 2019
Charles S.
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Placing my order was simple and relatively easy. It was helpful that some arrangements pictured also were accompanied by size dimensions for perspective. Would be great to see delivery fee revealed prior to checkout. Being able to select date and time frame was a plus. Delivery was completed exactly as promised. Recipient loved the arrangement!
Excellent service!

Date of experience: August 1, 2019
Connie C.
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I was not happy with the quality of the fruit
August 2, 2019

I was not happy with the quality of the fruit. It looked nothing like the picture and wasn't even in a basket. Some of the fruit was very ripe and I'm just very unhappy with the whole purchase. That's far too much money to pay for something that looks like that.

Date of experience: August 1, 2019
Curtis B.
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Thank yall very much!
August 2, 2019

Thank yall very much! The delivery driver was very sweet!

Date of experience: August 1, 2019
Salita H.
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The bouquet was smaller than I expected
August 2, 2019

The bouquet was smaller than I expected. The flowers were fresh and lasted well.

Date of experience: August 1, 2019
Sue Z.
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Nice flowers, mom loved them
August 2, 2019

Nice flowers, mom loved them. They brightened her day.

Date of experience: August 1, 2019
John S.
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Keep sending those discount coupons
August 2, 2019

Keep sending those discount coupons. They get me every time!

I was slightly disappointed that the bouquet I originally selected was unavailable for next-day delivery due to East/West Coast time difference. Otherwise, everything went well.

Date of experience: August 1, 2019
Carol A.
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I had an issue with the pricing, but called customer service and it was resolved.

Date of experience: August 1, 2019
Nora L.
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Like selecting the flowers
August 2, 2019

Like selecting the flowers- don't like that you show the picture and then charge for the vase separtely

Date of experience: August 1, 2019
DEBRA T.
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Very well pleased
August 2, 2019

Very well pleased

Date of experience: August 1, 2019
Kellie F.
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Easy!
August 2, 2019

Easy!

Date of experience: August 1, 2019
Steve O.
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This survey precedes the flower shipment/arrival! Therefore, I am unable to honestly provide a fair review.

Date of experience: August 1, 2019
Lee H.
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Very easy to place order
August 1, 2019

Very easy to place order. Quick delivery. Flowers were very pretty and fresh. Thank you

Date of experience: August 1, 2019