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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Patrick H.
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Gf loved them
August 21, 2019

Gf loved them

Date of experience: August 21, 2019
Tanya B.
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Arrangement looked very nice
August 21, 2019

Arrangement looked very nice.

Date of experience: August 21, 2019
Levan D.
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Excellent service
August 21, 2019

Excellent service

Date of experience: August 21, 2019
Liz T.
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Can't wait to see what the delivered product is like!

Date of experience: August 21, 2019
Angela R.
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The website is easy use to place your order and checkout. However, the pictures on the website do not reflect the product that gets delivered.

Date of experience: August 21, 2019
Dannielle A.
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15.00 n 3.00 charge for delivery..
August 21, 2019

15.00 n 3.00 charge for delivery.a little disclosure bout fees before submitting order would've been nice

Date of experience: August 21, 2019
Sue Z.
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Price was right
August 21, 2019

Price was right - it was easy - now the flowers just need to be what I ordered

Date of experience: August 21, 2019
Elisabeth B.
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This was overall a great experience
August 21, 2019

This was overall a great experience. The flowers were beautiful, and the price was competitive. My only complaint would be that I ordered them online before the shop even opened, and they were not delivered until 7.30 pm.

Date of experience: August 21, 2019
Samuel A.
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I wish I knew exactly where the flowers are at all times

Date of experience: August 21, 2019
Larry B.
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Beautiful Selection
August 21, 2019

Beautiful Selection. The recipients were pleased with floral arrangements.

Date of experience: August 21, 2019
Stan P.
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Very intuitive website
August 21, 2019

Very intuitive website
The flowers arrive and look stunning.

Date of experience: August 21, 2019
S O.
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They were pretty and delivered at a great time!
August 21, 2019

They were pretty and delivered at a great time!

Date of experience: August 21, 2019
Glenda S.
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No problem placing order
August 21, 2019

No problem placing order. I hope product ordered lives up to expectations.

Date of experience: August 21, 2019
Mattie R.
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Site very user friendly but was bombed that the zip code I am sending the bouquet to has a price that was not conducive to my budget. Flowers did not look anything like the picture on the site. Cheap flowers were used in the bouquet. The overall bouquet did not look like it should have been $40.

Date of experience: August 21, 2019
Melissa D.
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Not only was my order a day late it looked very little like the arrangement I spent a lot of time very carefully selecting. It was supposed to be upgraded because of the delay and it wasn't. I'm very unhappy with my experience. This was actually my first time ordering flowers online and I did it because I felt so bad that I couldn't be the too help my beloved Godmother recover from surgery. I spent a lot of money to make sure she got the perfect flowers at the perfect time and made sure to send them when I knew she'd be home and nothing went right. When I called last night and they told me they would upgrade them to make up for the trouble I thought well at least she'll get a lot of really pretty flowers but instead she got a small arrangement that again barely resembles what I payed for. I will probably order flowers online again because I really liked the idea of the perfect gift being hand delivered from afar,but next time I'll try harder to find a company that will deliver on what they promise.

Date of experience: August 20, 2019
Marilyn B.
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Satisfied with product, although it is overpriced.

Date of experience: August 20, 2019
Jill S.
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Customer service was very helpful but this was not an easy process. I had a coupon from you but the identical arrangement cost more going through the link you sent then by simply entering flowersforyou as a URL. What does that say about the company? Next, I received a message on 8/15, the day before the flowers were to be delivered that they arrived--when I called I found out that they weren't "able to deliver that day" even though it was a day early. I was given a credit which was appreciated but then when delivered the next day they came very late. So again, the customer service rep was lovely and helpful but I can't call this a good experience or one that I would recommend to others.

Date of experience: August 20, 2019
Debbie E.
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Not sure if it's the time of day, but I could not get same day delivery. When I clicked on what was available, I kept getting the same message. Finally just settled for delivery on the 20th. Not what I wanted.

Date of experience: August 20, 2019
Keith M.
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Everything was perfect
August 21, 2019

Everything was perfect. Thank you so much

Date of experience: August 20, 2019
Molly T.
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My friend was very happy with her gift!
August 21, 2019

My friend was very happy with her gift! It was a large assortment of all of her favorite things, just as you promised, and delivered before school was over. Thank you!

Date of experience: August 20, 2019