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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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K W.
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Just wasn't sure about security of site at payment, had to look up info on web to be sure it was secure.

Date of experience: September 27, 2019
Anne C.
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The flowers were as beautiful as the picture on the internet.

Date of experience: September 27, 2019
Barbara T.
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I liked the price of the flowers
September 27, 2019

I liked the price of the flowers.

The delivery was one week late. I called everyday and was told that they would be delivered the next day, then they were not delivered. Finally a week later they arrived.

Date of experience: September 27, 2019
Shirley C.
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It was very informative
September 27, 2019

It was very informative

Date of experience: September 27, 2019
maclaine H.
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Expensive but great!
September 27, 2019

Expensive but great!

Date of experience: September 27, 2019
Stacy C.
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I bought the premium arrangement and the bouquet my daughter received looked nothing like the pic but the vase was correct. The fullness of the arrangement was more of the cheapest arrangement. Not worth $80+

Date of experience: September 27, 2019
Yanique S.
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Awesome service I will be ordering again!
September 27, 2019

Awesome service I will be ordering again!

Date of experience: September 27, 2019
Ricky D.
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Delivery by UPS was poor...
September 27, 2019

Delivery by UPS was poor... Given the Florida heat the first next day delivery as notified was for the early hours of the day, that would have not been a problem. At around 11am, was notified by UPS text that the delivery would now be delayed between 2:15 and 4:15pm. The flowers arrived at 4pm, the roses were very hot to the touch given there length of time in the delivery truck, they appeared with dark cracks on the pedals, looked to be dried from the heat. I would not expect the roses to last longer then a few days.

Date of experience: September 27, 2019
Linda G.
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I gave 5 stars on the ordering part of your service
September 27, 2019

I gave 5 stars on the ordering part of your service. Arrived when told it would. Did not see the finished product but the receiver said they wer beautiful!

Date of experience: September 27, 2019
Betsy S.
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They were lovely but not as full as the picture
September 27, 2019

They were lovely but not as full as the picture.

Date of experience: September 27, 2019
Brian c.
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Easy to use site
September 27, 2019

Easy to use site. Find ones product order and pay. Countdown not be easier.
Arrived as promised, product as advertised.

Date of experience: September 27, 2019
Rebeccah W.
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Great birthday surprise for my Mommy!
September 27, 2019

Great birthday surprise for my Mommy! I completed The Whole process while I was overseas, and it was nice with all the different options they offered - the chocolates, stuffed animals, balloons, cards, etc. Overall experience was really great and went smoothly! Love!

Date of experience: September 27, 2019
Chuck B.
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Fast, Easy & Reasonable
September 27, 2019

Fast, Easy & Reasonable

Date of experience: September 27, 2019
Christy O.
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The arrangement I ordered was unique
September 27, 2019

The arrangement I ordered was unique. My mother who used to work as a florist loved the gift. She knows quality and she was very glad with how beautiful the arrangement was and the bright orange of the roses. She truly loved the gift and she is a tough person to please. Thanks so much for making her birthday so memorable.

Date of experience: September 27, 2019
Nancy A.
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Delivery charge is a little high, but the prices for flowers is reasonable.

Date of experience: September 27, 2019
Shannon S.
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The recipient has not received the flowers yet, I will leave a review after delivery.

Date of experience: September 27, 2019
Carla R.
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Great site & prices
September 27, 2019

Great site & prices

Date of experience: September 27, 2019
Jeni B.
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The website was wonderful
September 27, 2019

The website was wonderful - easy to navigate and find what I wanted, as well as the comprehensive selection of choices. And I understand that the pics online are primarily a representation of what I should expect; however, this was a surprise for my sister's 45th birthday and I definitely ordered the 'premium' selection. She received the flowers/balloons on time and was happy for the surprise, and sent my mother and I a picture. I have to say while I knew it wouldn't be exactly like the picture, it certainly did not appear to be a 'premium' bouquet, especially for $60. As my sister and I do not generally give gifts to one another, this was a bit of a special deal for her because she's my little sister and turning 45 is kind of a milestone. So I was a little disappointed, and even my mother agreed. Even here in the PNW, the Vancouver Farmers' Market boasts significantly larger and fuller bouquets for significantly less money.

Date of experience: September 26, 2019
Elias A.
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Easy to use
September 27, 2019

Easy to use. Love it

Date of experience: September 26, 2019
Frances K.
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Thank you!
September 27, 2019

Thank you!

Date of experience: September 26, 2019