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Frigate-proxy.ru Reviews Summary
Frigate-proxy.ru has 1 customer review and ranks 73rd in the Vpn category.
Avoid. I place a test proxy to the cart and was redirected to another payment system and top upped the balance as it was requested on the page, and then received some code from another brand and from another website by email. And I didn't know what to do with that code, because normally we should receive a proxy itself by email and on the website. So I contacted their support, and they couldn't find me, more than this, he asked me to show some proof of payment and share the account login (even though I was writing from my account that I've created on their website)... so the final - the support couldn't find me, couldn't understand the issue and was rude. Just the fact. Spent money for nothing.
From the business
- +7 909 601-36-41
Hello! We are very sorry that you have encountered such confusion and an unpleasant experience on your first attempt to use our service.
The situation you described, where you were redirected to a third-party payment system and received a code from another brand, is completely abnormal. We want to investigate this issue and return your money.
The fact is that without your payment details and account login, we cannot identify you in the system, as there may have been a technical glitch on the website that caused your account to be "lost." Support was obliged to help you find you, not to refuse.
In order for us to carry out the check and issue a refund (or give a working proxy), please write to the mail [Insert email] with the subject "Complaint about the review / Problem with payment". Attach a screenshot of the payment receipt and specify the email that was entered during registration. We will personally control the resolution of this issue as soon as possible. We apologize for the rudeness of the support.