FreshlyReviews 7,505

Customer service was very helpful, my orders didn't arrive so they gave me a full refund plus credit for the next order.

Reg is very kind and able to understand my issue and resolved it. With this kind of customer support, i will definitely come back and reactivate my subscription.

Eased concerns I had with the service of the company

I didn't know what to expect with Freshly. I just knew that I could get meals shipped to my house, already cooked and all I had to do was reheat. The meals are perfect size. The majority of what we have tried we've really liked. It's all about quick and convenient. Now that the hot summer days are starting, we will really enjoy not having to cook and heat up the house

Nic did a great job of handling my customer service inquiry, via the chat box. My box had not been delivered. He conducted a thorough check and found that it was still in transit to my address. Therefore the food would not be suitable for consumption.

Nic was able to refund my money and give me a coupon towards my next purchase. I am thankful for his efficient service!

Chelsea was extremely helpful with canceling my order. In all the chaos of moving, I had forgotten to cancel my order, and she assisted me by issuing a refund and canceling the delivery.

We have enjoyed the convenience of having ready to eat
Meals. And my wife and I have enjoyed the flavor of the meals also. The variety is great. Each week I look forward to seeing the next "special". We are in our 80's and this has been a great helping hand.

My first week of meals didn't make it and Nic helped me sort out what happened with the shipping, refunded my money, and re-applied my discount to be used when I want. Excellent customer service!

My delivery said it was completed but was never received and Bella was a terrific help

I've really enjoyed using all the in your recipes to make very delicious. Fast and easy.

Love the selection! Customer rep was super helpful answering my questions.
Can't wait to receive our first meals!

It's a holiday (Memorial Day). Asked if it was going to be deliverered today and he got the info and sent it back fast!

Sid was extremely helpful. Sid canceled one subscription at my request, and kept a second one I had substituted. Thanks!

Wonderful... we look forward to our meals on Tuesday. I have always cooked for large groups of friends and family. Now it's just the two of us and I found I couldn't cook for just 2 people. Freshly has solved that problem. It has also cut down on the waste. So far I have found meals that can accommodate an older person's digestive system. I have told all my friends to try it.

I have ordered a few times from here, the food is always great and fresh, the delivery time never exceeds and the price is quite fair.

Had to skip a week and missed the email. My rep was fast and helpful.

It was taken care of quickly with no issues. I appreciate all the help.

I realized I made a mistake and did not want an order for a specific week. Had a chat and all was resolved quickly and efficiently.

I had a few questions and Miley was so helpful, professional, and kind. Thank you!
Please make some vegetarian options.
Thanks for supplying healthy meals by delivery during this time of need. Stay well.

I made a mistake while ordering, I order the food and didn't realize it had an ingredient I was allergic to. Nancy helped me and did everything she could to make me happy