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Freshly Reviews Summary
Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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Had a few of these meals now and they are very tasty. Some of them are a bit high in calories if you are keeping to a daily calorie count, but so far really enjoying them.
John was immediately available and resolved my issue in less than ten minutes.
I just received my first set of meals, and I am happy to say I was very satisfied with the delivery/shipping materials. I was not home during delivery, and was nervous the food might not be cold by the time I got home from work. I had a bad experience in the past with a similar food delivery service. This was not the case with Freshly! The container/shipping materials kept the food frozen! Great job. I tried my first meal for dinner, the golden oven fried chicken + mash, it was delicious! I am so excited to try the rest of my meals and plan for the weeks ahead. Thank you for giving me a great experience so far.
Thank you for sharing your experience, Kelly! I'm thrilled to hear you're enjoying your service so far! I hope we continue to wow you for weeks to come!
Super helpful and understanding the whole time. He ensured that I was able to be helped all the way through. This guy deserves a raise.
Quick direct response answered my question. Extra information was also added
Thank you for sharing this, Christine! I'm happy to hear you're enjoying our customer service!
We have busy work schedules and love Freshly because of the convenient delivery and meal prep. The meals have all been great, the only reason I didn't give 5 starts is because while the meals are the perfect portion for me they aren't quite large enough for my boyfriend.
Thank you for sharing your feedback, Emily! I'd be happy to pass your feedback on portions to our chefs!
Thank you for sharing your feedback, Anna! We always consider customer's feedback when we're coming up with new meals and changing up our recipe, so we appreciate any and all feedback you may have!
Every thing I got my first week is fantastic waiting on my 2nd week pretty sure it is also going to be awesome
Thank you for sharing your experience, Raul! I hope we continue to wow you for weeks to come!
Great for Lunch At work or Dinner. I can eat healthy if the family wants takeout. Very adventurous dishes so I eat something interesting without having to force the family to try a new dish. Meals tasted good even after being frozen then cooked. Very convenient!
The meals are quite good and the choices are many. I find that I have enjoyed these meals and they are not full of sodium.
Thank you for sharing this, Bettie! I'm thrilled to hear you're loving our cooking!
Don't really care for any of the food we received. The only one that was good was the sausage and penne. Have one more order do we will see. Had the steak pepperoni and the steak was tough and mushy.
I needed to cancel my order scheduled for Friday, 6/19/20, because of a large car repair bill I'm anticipating next week, and Mel helped me cancel the order with NO HASSLES whatsoever. She was very gracious and accommodating. I appreciate it more than I can say.
I'm so glad to hear Mel did a stellar job assisting you today, Ane! I'm more than happy to let her know about this awesome review!
So far all the meals have been great I love the quick delivery and packaging and payment through PayPal went completely smooth. I also like the fact that you're constantly asking for critiques and the overall experience of the meal.
Hello Chris, thanks for reviewing us! I'm so happy to hear you're loving our meals and our service is a great fit for you! Our team would be delighted to hear this!
I am receiving Freshly meals from my son and his wife. I am in my eighties, at-risk, and quarantined In California. They are In Alabama. This has been amazing.
Thank you so much for rating us, Marilyn! This is what we love to hear and we hope you'll continue to enjoy your meals! We appreciate YOU!
Food is so good. I travel a lot and they are great to take in my cooler. A few minutes in the microwave and I have a healthy meal.
I'm thrilled to hear this! Thank you for sharing your experience, Cheryl! We love cooking for you!
The food is amazing. I have tried 10 meals and they've all been exceptional! They're really nice for lunch at the office. Less expensive, healthier, and easier than going out for lunch.
I'm new to Freshly and so far I'm enjoying the meals. I would love to see the packaging switched to paper product as I'm hesitant of heating plastic in the microwave. I also hope that the recipes/meals will change often as I've ended up cancelling other meal delivery services because I became tired and bored with eating the same meals. I'm hoping that's not the case with Freshly because so far, I'm impressed with the flavor and quality of the meals.
Hi Lori, thanks for sharing your awesome review! We're so delighted to hear you've been enjoying your meals so far. Your feedback is important to us as this will make our service even better so I'll be sure to share this with our team!
I hate cooking. Healthy meals are always so much work and taste gross. I also always eat way to much of the unhealthy food when I make it. So this is perfect. Im eating better and portion control. If I knew how to maake Butternut mac and cheese at home Id eat the whole pot. So easy and no mess. Just pop it in the microwave and enjoy.
Sounds like we're a perfect fit for you, Laura! I'm so happy you're finding our meals and service convenient for your day-to-day meals. We hope to continue providing you healthy and delicious meals each week!
Freshly dinners are delivered on time. Meals heat in minutes & we all get exactly what we want since each order is exactly what each of us ordered.
The food has gone above and beyond my expectations.
That's so nice to hear, Bailey! We hope to continue bringing you more delicious and healthy meals each week!
From the business
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing this, Kaye! I'm thrilled to hear you're enjoying our meals! I'd be happy to pass your feedback to our kitchen!