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FreeUpReviews 103

4.0

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FreeUp Reviews Summary

FreeeUp has established a strong reputation as a premier freelancer marketplace, noted for its high-quality talent and effective client-freelancer matching. Customers frequently commend the platform's reliable support team, which is available 24/7, and the thorough vetting process that ensures only top freelancers are featured. Users appreciate the streamlined hiring process and the proactive assistance provided. While the overall sentiment is overwhelmingly positive, some concerns regarding occasional service delays and the need for more robust communication during transitions have been noted. Nonetheless, FreeeUp is widely recommended for its commitment to client satisfaction and freelancer support.

This summary is generated by AI, based on text from customer reviews

service
4
value
4
shipping
2
returns
2
quality
4

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Tennessee
1 review
0 helpful votes
Follow Alyson C.
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Great service
January 26, 2019

Been working with a freelancer on freeup for the past few months. Not only is she very professional, she was able to take on a lot of work very quickly. The process of getting matched was very simple. I'd recommend this service to anyone who is looking for any one-time or ongoing contracting work. This services is a marketplace for freelancers!

Date of experience: January 25, 2019
Colorado
1 review
0 helpful votes
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Nathan and his team provide amazing customer service. Every time I've requested a freelancer, they've fulfilled the request within 24 hours. That turn-around time is a huge benefit if you need to move quickly on a project. Every freelancer I've spoken to has been extremely talented and the ones we've worked with have really helped streamline our business. I couldn't reccommend FreeeUp enough.

Date of experience: January 17, 2019
Australia
1 review
0 helpful votes
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I am an entrepreneur who is usually very busy. I have free-ed up alot of my time after using this marketpalce for freelancers! Gotta give this a 5 stars.

Date of experience: January 14, 2019
Colorado
1 review
0 helpful votes
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I learned of FreeeUp by chance and I'm glad I did. It came at a time when I needed to temporarily fill the shoes of a long term employee that left my company. I brought on a VA for one of my businesses and they have been great and a tiny fraction of what an employee would cost. If you are a business owner considering hiring a freelancer or VA through FreeeUp I highly recommend you do. It will leverage your time and give you insurance if you have traditional employees. Nathan and his assistants are immediate in their response whenever I have a request or a question. 5 Stars service all around.

Date of experience: January 9, 2019
Arkansas
1 review
0 helpful votes
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I discovered FreeeUp.com at a trade show earlier this year. As someone with nearly 10 years of experience using freelance marketplaces, I am very impressed with the quality of the work and the high-touch customer service. I highly recommend this company to clients of all sizes.

Date of experience: December 22, 2018
Florida
1 review
0 helpful votes
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Outstanding!
December 18, 2018

As a graphic artist and Owner of a small graphics company, I have to say that Freeup is by far the best freelance company I've worked with. The freelancers are outstanding, talented and very reliable. I'm very happy that I found Freeup... maybe I can finally catch up on some ZZzzZZzz... Thank you guys for making my life not so stressful! :)

Date of experience: December 17, 2018
Virginia
1 review
0 helpful votes
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I've had a fantastic experience using the Freeup platform. They fully vet all potential hires for you, so you know you're going to be working with someone who is reliable, knowledgeable and competent from the start. No time wasted. My freelancer has proactively gone out of his way to come up with ideas and strategies to help my business outside of what I initially hired him for. Truly above and beyond!

They also have an incredibly attentive and easy to reach customer service team, so if you need anything or have an emergency, you literally have support at your fingertips. You can even reach Nathan and his top assistants directly via Skype if you need them.

Overall it's been a great experience and I've recommended it to many entrepreneur friends.

Date of experience: August 28, 2018
Canada
1 review
0 helpful votes
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Awesome team!
August 27, 2018

FreeeUp takes the uncertainty of screening people away and lets you focus on the thing that matters the most: working with VAs.

The whole process is transparent, there are no hidden fees. The team at FreeeUp is very responsive and Nathan is super hands-on with all of his clients' queries which I really appreciate.

I literally only had to spend less than an hour on the phone with his recommendations before making a decision. I would highly recommend FreeeUp to anyone out there looking for VAs. Kudos to Nate's team!

Date of experience: August 26, 2018
Nevada
1 review
0 helpful votes
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Great Customer Service
August 21, 2018

One of my hires had a personal issue a couple months into our relationship. The Freeeup team was quick to help find a comparable replacement. Nathan makes himself available and is easy to contact. I'd definitely recommend.

Date of experience: August 21, 2018
South Africa
1 review
1 helpful vote
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Seamless service...
August 18, 2018

I had no issue using FreeeUp. It was really a pleasure using this service. I love the fact that the hiring process was made simple and effective. I had a great experience hiring my first freelancer on Freeeup, and I'm happy that there was enough resources and training available to make the experience better than everrr! Thanks Nathan and Team

Date of experience: August 17, 2018
Colorado
1 review
1 helpful vote
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Nathan and his team are top notch and they attract amazing clients and opportunities. He works hard to build a solid team of people who deliver great work. My experiences with working on the Freeeup site have been great! Gaining new clients has been easy through his simple, structured processes. The team is always responsive no matter the day and time and create a positive working environment.

Date of experience: August 16, 2018
Australia
1 review
0 helpful votes
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The best of the best!
August 14, 2018

Excellent people already vetted for you and the best support in the business. There's no need to look elsewhere.

Date of experience: August 14, 2018
North Dakota
1 review
1 helpful vote
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Nathan and the Freeeup team truly care about your projects success. They are attentive and make sure the hiring/payment process is painless.

Great pool of talent, always easy to find a great freelancer.

Date of experience: August 13, 2018
California
1 review
0 helpful votes
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Nathan and his team are a god sent.

If you have any online retail business these guys are the best Freelancing Team to Hire.

I use them for

Customer service

Graphic Design

Online Advertising and Marketing

So far I have been happy with 95% of the freelancers they have. The other 5% not really what happened.

If you looking to make your business grow and make your life easier. Look No place else.

David

Date of experience: August 10, 2018
Arizona
1 review
0 helpful votes
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We've used FreeeUp a few times now here at the Empowery eCommerce Cooperative and we've had a fantastic experience each time. Enough that we have partnered with FreeeUp and use our own budget and resources to encourage our members to use their services as well! Without doubt, I recommend FreeeUp if you're looking for freelancers. It's fast, easy, and takes some of the nervousness out of hiring someone to help you run
Your business, which can help you take your business to the next level.
https://www.facebook.com/empowerycoop/videos/**************/

Date of experience: August 8, 2018
Virginia
1 review
0 helpful votes
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Holy crap Freeup is the best in the biz. No listings, no freelancers ignoring your requirements and wasting your time. You can create a job opening by self serve or by messaging their team and they'll get you the right person. On budget every time. LOVE LOVE LOVE freeup. They also do it in record time. Same day, next day at worst.

Unheard of.

Date of experience: August 6, 2018
Arizona
1 review
1 helpful vote
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I was very apprehensive to hire a VA because of prior experience. However, my business was growth was stalled because I could no longer do it all. Nor did I want to hire an actual employee and be responsible for all that that brings.

After learning about Freeeup and their pre-trained and qualified VA's, I decided to jump in with only 1 small project, just to test it out. I loved my experience and my new worker was fabulous. We have now utilized 10 VA's, both domestic and abroad!

Our business has skyrocketed because I can concentrate on client acquisistion, and building systems to support our clients, knowing I have help at my fingertips whenever needed.

Date of experience: August 6, 2018
Armenia
1 review
0 helpful votes
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Great place for freelancers - always good clients and secure job! Customer service is there 24/7 so you don't have to chase them for help or a question.

Date of experience: August 6, 2018
Colorado
1 review
0 helpful votes
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It's been three years since I signed on with Freeeup as a freelance eBay expert. I have been supplied with a steady stream of work that continues to this day. Freeeup has built a solid reputation in the marketplace. Most new clients come in confident they will be introduced to a quality freelancer capable of meeting their needs. For a freelance worker, this client mindset is a huge plus.

Date of experience: July 31, 2018
Philippines
1 review
0 helpful votes
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The FreeeUP platform helped me leverage my business to the next level, by adding remote freelancer it allowed me to do more and accomplish more tasks than ever before. The process is very seamless, you look for a candidate that is a good fit for your business then a little bit of training and introduction to the business then it's smooth sailing from there. The freelancers and FreeeUP staff are always approachable and communication is never an issue. The Timeclock which my employees use to log their hours are very helpful for me to track the task that they have done for me each working day.

Nick Baker | 7 Watts

Date of experience: July 27, 2018