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FreeScoreOnline

4.2

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FreeScoreOnline Reviews Summary

The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.

This summary is generated by AI, based on text from customer reviews

service
5
value
4
shipping
1
returns
1
quality
2

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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ID theft is a real thing
January 25, 2023

I'm still working things out. ID theft is a scary thing.
Getting credit scores instantly helps.

Date of experience: January 25, 2023
Washington
2 reviews
0 helpful votes
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Hate having to call to cancel a membership that I didn't want to try anyway.

Date of experience: January 25, 2023
Indiana
1 review
0 helpful votes
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Prompt review.
January 24, 2023

Prompt reply to input and satisfactory. Did not wish to be required to pay a few.

Date of experience: January 24, 2023
Indiana
1 review
0 helpful votes
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Awesome!
January 24, 2023

I was able to get what I was looking for very easily. Will there be any further charges for having an account set up?

Date of experience: January 24, 2023
Texas
2 reviews
0 helpful votes
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Review
January 21, 2023

My Expenses here with Free Score On Line was Ok
I expected more Information regarding my Score
Thank you

Date of experience: January 21, 2023
Florida
1 review
0 helpful votes
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Good just want to cancel now
January 19, 2023

I GOT it just haven't read it.thank you. I need to cancel membership now

Date of experience: January 19, 2023
Virginia
1 review
0 helpful votes
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Hudson
January 19, 2023

Was able to get my credit score. But I don not want to receive them anymore at this time. Thank you.

Date of experience: January 19, 2023
California
1 review
0 helpful votes
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With in seconds of signing up I immediately recurved my credit scores and listed the accounts listed for my perusal. I'm impressed. Thank you very much.

Date of experience: January 12, 2023
Maine
1 review
0 helpful votes
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My credit review
January 12, 2023

Very easy and helpful. Just what I was looking for

Date of experience: January 12, 2023
Virginia
1 review
1 helpful vote
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All I wanted was my credit score
February 9, 2023

I reluctantly supplied way too much personal information. I dis-enrolled right away.

Date of experience: January 10, 2023
Georgia
1 review
0 helpful votes
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Absolutely excellent
January 9, 2023

Excellent Matt was very helpful and polite We talked at length..

Date of experience: January 9, 2023
Ohio
1 review
0 helpful votes
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My experience
January 9, 2023

Very quick and efficient. I don't have 50 words to say about my experience with free Score online.

Date of experience: January 9, 2023
Tennessee
1 review
0 helpful votes
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Fast and easy
January 9, 2023

Needed to compare my scores to those that are shown on credit karma. Was quick and easy.

Date of experience: January 9, 2023
Virginia
1 review
0 helpful votes
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Got the Job Done
January 9, 2023

I've accessed my online credit reports for over 15 years, and the 'big ones' get worse every year. Inaccurate information, that has been corrected over and over again, when you have all three in a row to review, scores are crazy. FreeScore had all the information, lined up, detailed, clear, and actually as up to date as the day I did it! Clearly showing in comparison that the others aren't working hard enough.

Date of experience: January 9, 2023
Nevada
1 review
0 helpful votes
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Great service
January 9, 2023

Great service! I would definitely send anyone to the site if they wanted their free credit report

Date of experience: January 9, 2023
Louisiana
1 review
0 helpful votes
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Annual Credit Review
February 4, 2023

First - the service is well appreciated
Getting the report was easy - but they were not as complete as earlier years

Date of experience: January 5, 2023
Alabama
1 review
0 helpful votes
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My experience
January 5, 2023

Awesome website. I was able to get my credit scores and was also able to direct me and help me. I'm getting my credit better. I'm using the Self app which is a great app. Add also this site does your credit sores from all three credit bureaus an amazing say this is not a scam. This is legit.

Date of experience: January 5, 2023
Texas
1 review
0 helpful votes
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Credit
January 5, 2023

Good experience, I cancelled my subscription. Please do not charge me for the three credit reports

Date of experience: January 5, 2023
Oklahoma
1 review
0 helpful votes
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New customer
December 18, 2022

Very convenient and easy to use. I like that the three are side by side for comparison.

Date of experience: December 18, 2022
South Carolina
1 review
0 helpful votes
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It was quick and very understanding
December 17, 2022

100 percent and my question was answer and it was free to get

Date of experience: December 16, 2022