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The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
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I'm still working things out. ID theft is a scary thing.
Getting credit scores instantly helps.
Hate having to call to cancel a membership that I didn't want to try anyway.
Prompt reply to input and satisfactory. Did not wish to be required to pay a few.
I was able to get what I was looking for very easily. Will there be any further charges for having an account set up?
I GOT it just haven't read it.thank you. I need to cancel membership now
With in seconds of signing up I immediately recurved my credit scores and listed the accounts listed for my perusal. I'm impressed. Thank you very much.
I reluctantly supplied way too much personal information. I dis-enrolled right away.
Excellent Matt was very helpful and polite We talked at length..
Very quick and efficient. I don't have 50 words to say about my experience with free Score online.
Needed to compare my scores to those that are shown on credit karma. Was quick and easy.
I've accessed my online credit reports for over 15 years, and the 'big ones' get worse every year. Inaccurate information, that has been corrected over and over again, when you have all three in a row to review, scores are crazy. FreeScore had all the information, lined up, detailed, clear, and actually as up to date as the day I did it! Clearly showing in comparison that the others aren't working hard enough.
Great service! I would definitely send anyone to the site if they wanted their free credit report
First - the service is well appreciated
Getting the report was easy - but they were not as complete as earlier years
Awesome website. I was able to get my credit scores and was also able to direct me and help me. I'm getting my credit better. I'm using the Self app which is a great app. Add also this site does your credit sores from all three credit bureaus an amazing say this is not a scam. This is legit.
Good experience, I cancelled my subscription. Please do not charge me for the three credit reports
Very convenient and easy to use. I like that the three are side by side for comparison.
100 percent and my question was answer and it was free to get

