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FreeScoreOnline Reviews Summary
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
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Advertised as free but they charge monthly...to me this is false advertising
Received my credit scores very quickly and easily. Very satisfied.
Love how the app shows projections on what a potential credit score can be after doing certain things.
Format of site was not very clear. No area to dispute a transaction and not all collection accounts had contact information.
It's was easy to do and not t hard to follow because it was all explained. I just wanted to know what my score was. And now I might be able to clean up some accounts. Thanks
It was fast and easy. And without a hitch. Very satisfying.
Got accurate scores that others checking, such as for a mortgage loan, said we're 100 below actual.
Every thing very professional with quick response. Would recommend.
The experience was confusing. My credit card was refused and it was necessary for me to use a second card. Then I could not get the scores. I was hounded by a company trying to sell the a service. The cost was quoted and as I continued to explain I wanted my free score the cost became less and less. When again I stated my reason for making the request he reluctantly provided me a number to use if I was charged for the service. The number is *******. I of course will checked my card statement to insure the cost is not included.
I dont need anything else at this time - Thank you for your assistance
Having discovered that someone had tried to get a credit from CapitalOne/Walmart and American Express using my personal information I was advised by Capital One to check my credit report and score which I did. Wanting to stay on top of this since I have an excellent credit history. Thanks
Ok very interesting. It helped a lot. Thats all folks.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members