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FreeScoreOnline Reviews Summary
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
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It was suppose to b free, however, I had to give a credit card.
It was fine able to read the reports easy. It was difficult to match up accounts with the credit card numbers
Website was Easy to use, chatting with a agent was a great experience
Easy, fast and accurate! Was able to chat with someone for my quickly to cancel!
I tried to call your phone #*******209-And stop being charged. It did not work. It makes me feel that I have been hacked. If not please release me from future charges or give me a way to do it. It should not be this hard to keep from getting my FREE score. I am not happy with your hacking. John Swann
A bit unnerving until I got the score. I am a retired law enforcement officer; It has been a while since I received good news, all though my score does need work.
While examining my credit reports I found that one bureau of the three had a collection that had been filed by an insurance company. I had replaced the insurer with another carrier and had discussed this with original carrier several times. Luckily, for me, I never throw anything away. I had all of the paperwork I needed to refute the claims. As soon as I downloaded the dispute form, all I had to do was go to the library and copy the originals to forward to the credit bureau.
I thought this would be a free service, but had to pay $1.00 and will have to cancel the monthly fee. I do not want a credit report monthly so felt somewhat mislead.
I had to give a credit card # & I have to cancel it w/in so many days or they will charge me monthly. I DO NOT WANT TO BE CHARGED. The FREE part was misleading...
After a life changing personal experience ( not for the better) your site was Very easy to navigate. Thank you
Easy to navigate. Sucks I had to pay for a subscription I didn't want but it's cool.
Love how I can keep track of credit and check if any new accounts have been open or someone making fraud against my personal information
It was an easy sign up and was able to get my credit report. For all three credit bureaus.
I was able to get my credit scores, however, when I tried to print on one of the sites, it said it would be printing TEN pages! That didn't seem possible for the few entries I had on my report. Is it possible to have the info condensed so that it isn't printing unnecessary info?
Great.It was what I needed thank you.the process was easy.
Quick, efficient, trust the site. Very pleased with my results.
No comment I just want to cancel my account. This is very annoying to force me to say something
Information from 3credit bureau where available immediately. Detailed information and help concerning any information was available threw multiple links with instructions on what to do. It was great! Will diffinately use again if needed.
Satisfactory, I was surprised of the information that was available.
Was easy to report, and to get an action plan, and receive credit scores
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members