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FreeScoreOnline Reviews Summary
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
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Very fast and easy. It was good to see my scores on three separate credit reports.
Easy to use web site with vital information. I needed to close some open accounts so this was very helpful -- thanks
Didn't see a place where I could decline membership. All I need is my report, no extras. Please accept this as my request to cancel any membership fees. Thank you
After reviewing all my credit reports from each of the 3 bureaus, I began the complicated process of disputing false information. To do this you must go directly to each of the bureaus website. Well once on the bureau's sites I found out that their credit scores were MUCH LOWER than reported by FreeScoreOnline… I don't know why there is a difference but it was very disappointing and I'm not going to continue with their service after the trial… the same was true with my spouse's reports!
I feel that things easier on this websites if there is an introduction about the three independence contract company from the platform. I got this from my coach. However, not everyone know how the three company work.
Great! This was my first time for me and my husband was not sure if I should do it but it was a great experience left me with no worries.
Don't exactly agree with scores, not sure I understand the process of how these are determined.
It was great detail work on getting me information on my credit report.
For my app to be released looking for loan options gw
Muy confiable la informacion. El reporte fue facil de entender. La información está actualizada. Salí de dudas sobre mi crédito.
It was helpful but didn't answer all my questions. They charge $1 dollar don't waste your time you, the annual report suppose to have been free. When I called back to cancel my membership I had to get rude with the salesman because he kept on trying to sell me something I didn't want. I tried to be nice but I don't like pushy people.
I was disappointed to get ALL the way to the end of the information gathering to pull my "free" credit score and report only to find out that it is only a free trial for 7 days, then it rolls into a monthly service fee of $30/month! At that point, I decided to go through with it since I had taken so much time to fill out all the information. I wish I would have known that up front instead of feeling like it was a bait and switch.
I wanted to download my score credits but I didn't see a download to press on it and download to my email. Is there a way you can sent it to my email. My email I *******@outlook.com
I found this to be a painless way of conveniently gathering my credit scores!
I would like to know how to improve my score. Can you call me? *******840
Pretty easy process, But gives the impression that there is 0 cost. Even if it is $1.00. So it's misleading.
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Easy to set up and provided me the information I want and need.
This is a very good app it is a simple set up and quick, all my information was accurate. There is a lot of good information on this app, get it you will not be disappointed.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members