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Freecash

3.9

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Freecash Reviews Summary

The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.

This summary is generated by AI, based on text from customer reviews

quality
136
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Washington
2 reviews
0 helpful votes
Follow Christina J.
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Fun to play an earn Amazon gift cards/ money. I recommend to others

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Read all fine print
September 11, 2024

Overall I enjoy the site. I have had some issues that were my own fault for not reading the fine print on prizes.

Date of experience: September 1, 2024
Alabama
1 review
0 helpful votes
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I don't like the wait for the reward to be able to be withdrawn

Date of experience: September 1, 2024
Washington
1 review
0 helpful votes
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Great app had it in for about 10 days made more than $60 in my spare time

Date of experience: September 1, 2024
Massachusetts
1 review
0 helpful votes
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More then half the surveys kick me out the payout for surveys really isn't that great

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2024
Freecash S. Freecash Rep
over a year old

Hello Crystal,

We’re truly sorry to hear that you’ve had a disappointing experience with our surveys. At Freecash, we strive to partner with the most reliable and varied survey providers to offer a range of opportunities that you might qualify for based on different factors like age, location, interests, and more.

Unfortunately, there are times when even after completing a survey, you might not be credited due to specific targeting requirements of the survey provider. For example, a survey aimed at American consumers might not credit a German participant if they don't match the target demographic.

We completely understand how frustrating this can be and are here to help! Please reach out to our support team through the support link at the bottom of Freecash.com or email us at [email protected]. We would be happy to offer tips and tricks to help you maximize your success with surveys.

We look forward to assisting you and ensuring you have a better experience!

Best regards,
Crimson

Massachusetts
1 review
0 helpful votes
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Great app, with good setting for different types of games/surveys to try out.

Date of experience: September 1, 2024
Canada
1 review
0 helpful votes
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Didn't get my cash out
September 11, 2024

Cashed out with Amazon and never received my giftcard or code

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2024
Freecash S. Freecash Rep
over a year old

Hello Megann S!

We at Freecash strive to provide the best and most convenient cashout methods for our users, so we are sorry to hear that you are having difficulties receiving your gift card! All gift cards are available immediately after approval, as we want our users to be able to use their rewards immediately!

Redemption codes are found in the "Withdrawals" portion of your profile. Go to your profile (https://freecash.com/myprofile) After selecting “Withdrawals”, scroll down to where you see the Status button. Click the ‘View Code” button. Your gift card redemption code should pop up after that.

I have also reached out personally to your account on site to relay these instructions! Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) so that we may take a look for you!
Looking forwards to hearing from you.
Kind regards,
Jax

Colorado
1 review
0 helpful votes
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Process
September 11, 2024

I followed the rules; played the games, earned the cash and after verifying my identity I got the giftcard of my preference.

Date of experience: September 1, 2024
GB
1 review
0 helpful votes
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Great site quick rewards and great games to play and I'm looking forward to earning more rewards

Date of experience: September 1, 2024
Australia
1 review
0 helpful votes
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OMG IT WORKS!
September 11, 2024

OMG IT WORKS! I GOT $25 BANDS SO QUICKLY HELP PEOPLE BELIEVE ME! It takes a while like it took me 4 weeks but it worked!

Date of experience: September 1, 2024
Tennessee
1 review
0 helpful votes
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Ups and downs
September 11, 2024
Updated review

I downloaded this app with high hopes. It was going very well and I had already cashed out $75 and then I reached another goal that was supposed to give me another $60 and I was not getting credit for it. So I submitted a claim ticket with a screenshot that was time stamped for proof that I had made my goal in the allotted time, and my claim was rejected and I was told that they couldn't give me any information as to why because it would violate some type of fraud policy. If they had not rejected my claim, when I clearly did everything I was supposed to do, I would have definitely given them five stars. The withdrawal process was easy, and playing the games was fun, until I didn't get credited.
UPDATE: as soon as I left a 1 Star review, free cash reached out to me and fixed my credits and gave me the $60 that I had earned. I am not happy about the fact that it took so much to get credited for what I earned, but I was very pleased that they fixed the issue. Hopefully I won't have any more issues and won't have to change my review again.

Date of experience: August 31, 2024

I downloaded this app with high hopes
September 4, 2024
Previous review

I downloaded this app with high hopes. It was going very well and I had already cashed out $75 and then I reached another goal that was supposed to give me another $60 and I was not getting credit for it. So I submitted a claim ticket with a screenshot that was time stamped for proof that I had made my goal in the allotted time, and my claim was rejected and I was told that they couldn't give me any information as to why because it would violate some type of fraud policy. If they had not rejected my claim, when I clearly did everything I was supposed to do, I would have definitely given them five stars. The withdrawal process was easy, and playing the games was fun, until I didn't get credited. That's pretty low.

Date of experience: August 24, 2024
Missouri
1 review
0 helpful votes
Follow Fanghua D.
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Fun games and interesting offers; got my cash out in Amazon gift card code

Date of experience: August 31, 2024
Massachusetts
1 review
0 helpful votes
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I've had a few issues where I've completed offers but have not received the rewards I've earned. Usually, Freecash will resolve this. However, I was not credited for a $50 reward I earned even after providing screenshots / proof that I completed the offer before the deadline. This has only ever happened with a bigger reward. Seems very suspicious. I don't trust Freecash anymore.

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2024
Freecash S. Freecash Rep
over a year old

Hello amanda k!

Here at Freecash we collaborate with numerous advertisers and partners, so we may not always have complete insight into why a user hasn't received credit. However, we're here to help! If you contact us, we'll gladly assist.

Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) so that we can take a look at your account!

Looking forward to hearing from you!
Kind regards,
Jax

California
1 review
0 helpful votes
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When withdrawing Amazon gift card, I select 5 dollars and tells me we are out of stock? It's an electronic gift card, it's never in stock!

Date of experience: August 31, 2024
Washington
1 review
0 helpful votes
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Good app but they don't honor all progress you've made in games so play the game slow or make sure to complain often.

Date of experience: August 31, 2024
Canada
1 review
0 helpful votes
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Its legit!
September 10, 2024

Felt to good to be true but i had the time and decided to humour it. I cashed out for an amazon gift card and got the money immediately! If you like games why not get paid for it!?

Date of experience: August 31, 2024
GB
1 review
0 helpful votes
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Lowered reward multiplier without prior notice,lowered reward multiplier without prior notice

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2024
Freecash S. Freecash Rep
over a year old

Hello Kevin M!

We are so sorry to hear that you did not get the full payout that you were promised. We have implemented new incentives for some of our accounts, based on a variety of factors such as account performance, in-app purchases, and app activity. We understand it can be a bit confusing, so don’t hesitate to reach out to us for more information about this!

Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) for more questions on this particular issue.

Looking forward to hearing from you!
Kind regards,
Jax

GB
1 review
0 helpful votes
Follow S E.
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Amazing concept
September 10, 2024

Very good way to earn some extra cash. App crashes sometime though.

Date of experience: August 31, 2024
Maryland
1 review
0 helpful votes
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Love how easy this is!
September 10, 2024

I was skeptical because I have tried a few of these cash apps but loving how easy this is.
Cashing out for gift card was easy and received gift code immediately.

Date of experience: August 31, 2024
Canada
1 review
0 helpful votes
Follow R U.
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You cash out once then it goes very down making it hard to cash out again

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2024
Freecash S. Freecash Rep
over a year old

Hello RS!

We are so sorry to hear that you did not get the full payout that you were promised. We have implemented new incentives for some of our accounts, based on a variety of factors such as account performance, in-app purchases, and app activity. We understand it can be a bit confusing, so don’t hesitate to reach out to us for more information about this!

Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) for more questions on this particular issue.

Looking forward to hearing from you!
Kind regards,
Jax

From the business

Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.

The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.

On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...


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