On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Freecash Reviews Summary
The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I enjoyed using the app and the rewards were decent I just found the navigation frustrating and it's not very clear when deals are expiribg, having to do in so many days, a date would be clearer
I did not receive my gift card. Its been 2 weeks now and nothing received.
Hello Samuel B,
Thank you for reaching out to us! We’re sorry to hear you’re having trouble receiving your withdrawal. I managed to find your account from this review and I see you redeemed a Visa card. At Freecash, we strive to offer the best and most convenient cashout methods for our users, so we want to help you with this issue.
To redeem your Visa card, please follow these steps:
Go to your profile here: https://freecash.com/myprofile.
Select “Withdrawals” and you will see a large green button to complete the process.
Enter your email address carefully (check for typos!) and you will receive an email with a link to provide additional information.
After completing the information, you will receive your Visa card details.
I’ve also sent you a direct message on Freecash with these instructions. If you have any more questions or run into any issues, please reach out to our support team at [email protected] or use our 24/7 onsite support link at the bottom of Freecash.com.
Looking forward to hearing from you!
Sincerely,
Crimson
Great service both support technicians were great and went above and beyond for me
Some of the games, the expected goal to reach us to steep in my opinion not everyone can reach level 200 in 6 days
Contacted customer service about account and withdrawal. Reset account still having issues!
Hi there Dale N,
We’re so sorry to hear you’re having trouble with our withdrawal methods. We take great pride in providing a seamless and efficient process for our users to access their rewards, so it’s disappointing to hear you’re facing issues.
I found your account from this review and sent you a direct message. If you need more help, please contact our support team at [email protected] or use our 24/7 support link at the bottom of Freecash.com for further assistance. We’re eager to help you get your rewards and resolve any problems you’re encountering!
Looking forward to your response!
Best,
Crimson
I love playing these games there is so much to choose from. If you have an issue go to your profile click on chat and they will explain what ever your issue is to you great job 👍
I love how easy it is to make money on this app, while it remaining reasonable. Great thing to use to make some money to buy things you want on the side!
Awesome and fast rewards! Love every aspect of the app!
9/10. Great games, there are a lot surveys. Cash withdrawals are fast.
Credited for every offer fully
Completed. Withdrawals are same day and quick
My account was banned and I have $34 that I can't access now. I was told I violated user policy yet I wasn't told what user policy.
Hello Sara T,
We regret to hear that your account has been banned. At Freecash, we utilize a combination of manual and automated security systems to ensure the integrity of our platform for all users and partners. Unfortunately, this can sometimes lead to accounts needing additional verification. We apologize for the inconvenience this causes.
To resolve this issue, please contact our dedicated 24/7 support team via the support link at the bottom of Freecash.com or email us at [email protected].
We hope to assist you soon!
Best regards,
Crimson
It's a bit slow but you'll always reach the withdrawal threshold
Jennifer is great! She got back to me quickly considering the amount of help requests being sent in. Her reply was super thorough and sent with care. I really appreciate the help!
As the title says it pays to play. You complete levels and tasks they offer and you get paid for doing it. You can withdraw the money by gift card cash it out to your bank account or paid via PayPal it's simple and pretty easy!
Hi Arlyne O,
Thank you for your kind words and for leaving a review! We value your feedback and would love to learn more about your experience with Freecash. Your input helps us improve. Please contact our support team at [email protected] or our 24/7 onsite support (link at the bottom of Freecash.com) to share your thoughts.
Looking forward to hearing from you!
Kind regards,
Crimson
Games Kept crashing/ freezing. Logged me out on the last day of receiving big rewards, didn't receive them, went let me start a new account to try over again, you cost me $300 plus. Never got the instant cash back when making purchases in app. Dreadful.I should be compensated
Hello Heath D,
You may have signed in using the incorrect account credentials - double check that you have the correct log in details.
Do check as well the way you signed up before - you may have signed in via google, or via username and password, or through Facebook.
If you are still having issues, Please contact us at [email protected] or use our 24/7 on-site support link at the bottom of Freecash.com. We look forward to hearing from you!
Warm regards,
Crimson
I started one offer and it was going fine till it suddenly stopped working and froze. I got 25$ out of it. Then i started another 2 offers and that was going great until the website told me i was using it too much and instead of earning 300$ i could not only earn 50.
Hello Breanna D,
We’re sorry to hear about the issues you experienced with your offers. Our goal is to provide the best and most reliable offers to our users, so we understand your frustration.
This issue could be due to various factors, such as tracking problems with the offer or delays in review by our Offer Partners.
We would love the opportunity to review your account and help get this offer credited to you. Since we can’t identify you from this review alone, please reach out to our support team at [email protected] or contact our 24/7 support via the link at the bottom of Freecash.com.
We look forward to your response!
Best regards,
Crimson
I'm pleased with app. I also would like to see better cashing out options such as $1 to $3 to$5 and so on. Sometime it's a pain to wait so long for 5 more bucks
I had $802 to cash out and their connection to PayPal was down and I couldn't cash out for 3 days. I was scared if they were going to pay out at all, but they finally did. Otherwise they are legitimate and there are a lot of ways to earn money. I was the 3rd highest earner on the site last month and made almost $2000.
Hi Jennifer C,
We're glad to hear your withdrawal was successfully processed after the delay. At Freecash, we strive to ensure a seamless experience for all users and value your patience, we had to do some needed backed fixes hence PayPal was disabled for a while but is back live again now.
It’s impressive that you were the 3rd highest earner last month, making nearly $2,000—your dedication clearly shows! We're always working to improve the platform and minimize disruptions.
For any future concerns, please don't hesitate to contact our 24/7 support team via the link at the bottom of Freecash.com or email [email protected].
Thank you for your trust and for using Freecash!
Sincerely,
Crimson
From the business
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there Tom M,
Thank you for your feedback! We're glad to hear you enjoyed the rewards.
We’re really sorry to hear that your experience with Freecash hasn’t been up to your expectations. Our team is dedicated to constantly updating our platform and adding new and exciting offers from various offerwalls to ensure a fresh and engaging experience for all our users. We’re disappointed that we haven’t met your expectations so far!
We’d love to hear your suggestions on how we can improve Freecash to better meet your needs. Please reach out to our dedicated 24/7 support team via the support link at the bottom of Freecash.com or email us at [email protected]. Your feedback is invaluable to us, and we’re excited to hear your ideas!
Looking forward to your thoughts!
Kind regards,
Crimson