Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I passed a level on a game over the weekend and did not get credit so I filed a ticket and got no response. So I am leaving the app. Even though I have credits I could cash out.
Takes a while to advance and when you do you have to wait 7 days for your money from accomplishment of levels
Hello Nick A,
We are very sorry to hear that your experience with Freecash hasn’t been ideal!
Our goal is to offer the best and fastest-paying opportunities for our users, so we are disappointed to learn that you’re facing issues with receiving payouts.
While we pride ourselves on quick payouts, there are some offers that require temporary holds for security purposes. These “held offers'' are credited but placed on hold to ensure the integrity of the process and protect you from potential chargebacks or issues. We understand this can be frustrating, and we apologize for the inconvenience.
Please reach out to our support team at [email protected] or use the 24/7 support link at the bottom of Freecash.com for further clarification on these holds.
We look forward to resolving this for you!
Sincerely,
Crimson
It's real you really do get paid to play games it does take about 7 days to get your money in if it's to your bank account but it is amazing.
I enjoy playing on line games so I was delighted to learn about Freecash. I play games and earn money, the money is easy to transfer in to PayPal.
I also enjoy the paid surveys which add to my cash balance, Freecash is a genuine Web site, enjoy and earn cash.
Freecash makes it easy to cash out compared to other apps i've used, and it's quicker to earn money as well! I highly recommend it. :)
Bo pozwala w łatwy i przyjemny sposób zarabiać dodatkowe pieniądze
I can't withdraw anything this site is a scam and a joke! I don't know why they advertise how easy it is and then won't allow you to get access to your money.
Hi Matt J,
We’re really sorry that you’re experiencing difficulties with our withdrawal methods. At Freecash, we work hard to ensure that our users can access their rewards without any hassle. We’d be happy to review your account and help you work through any issues you’re having.
Please reach out to our support team at [email protected] or click the 24/7 support link at the bottom of Freecash.com for further assistance. We’re here to support you and get you on track to enjoy your rewards!
Can’t wait to hear from you!
Warm regards,
Crimson
I'm up over $200 in just a couple months. It takes a bit of work but it's legit!
Exactly what it's called, play games and complete levels to win cash. No issues yet been fun to do.
I stumbled upon FreeCash a couple of weeks ago and in a short amount of time I've managed to earn £200+ just by playing games from my phone. You don't have to spend all day on these games to earn the cash either, just learn when is best in the day to maximise the games promotions.
Been really good for extra cash, I would recommend to others
The availability of games on this platform is great, fun and easy to play. Platform itself is easy to navigate and the cashout/earning side of the app can be challenging but super addictive!
Very Happy with FreeCash, with many options to earn money, and not just on mobile they also have offerings for PC. There is never any hassle with payouts, quick and easy, with several great withdrawal options, I highly recommend FreeCash!
I wanted to cash out via Visa, when I did they said my country doesnt have any valid options. Now what happens to my 5 dollars
Hi Michelle,
We’re sorry to hear you’re having trouble with withdrawing your rewards! Ensuring that our users can quickly and effectively access their earnings is a top priority for us. We’d love to assist you in resolving this issue and getting your rewards.
Feel free to contact our support team at [email protected] or use our 24/7 onsite support link at the bottom of Freecash.com. We’re here to help you with any issues you might be facing!
Looking forward to your message!
Best,
Crimson
My account was frozen when i tried to cashout. It took a long time to get through to the customer service team, but i did in the end get my account unfrozen after 7 days, I'm still working through these issues.
Once i did start to get the communication from the site, they were helpful, and they did do the right thing.
I have had of a lot difficulty getting through to the bots, often even the bot is not responsive.
But i feel better that i can get through customer service.
I wasn't sure whether this site was legitimate, I'm feeling a little more reassured.
I don't think i can give 5 stars at this point, because there are too many tech issue. I still have a missing credit that hasn't be actioned after a week, but its a work in progress. I will keep using the site for a while and see how it all pans out and come back for another review. Hopefully i can get this review to 5 stars
It's been extremely fast easy to do fun games do it day lee but it works
I like the games and it seems like I accumulate a little money kind of fast but I can't cash out and I don't want to play anymore until I get my money. I want my five dollars back from the sign up bonus because I still can't cash out before I get to twenty dollars
Hi Kameisha N,
We’re so sorry to hear you’re experiencing problems with our withdrawal methods. We strive to offer the best service to ensure you can access your rewards as soon as they are credited. We’d be happy to take a closer look at your account and assist with any difficulties.
Please reach out to our support team at [email protected] or click on the 24/7 support link at the bottom of Freecash.com. We’re here to help you get your rewards and resolve any issues!
Looking forward to assisting you!
Kind regards,
Crimson
I have and still only have one issue and that is on my iPhone 15 for some reason it has payed me for the first few but then it hasn't updated showing I have made it past another level and I chatted with there AI support and it tells me to do a ticket but there isn't an option for it I guess I keep hoping it will update before the time runs out I don't like that when it doesn't show up I will have to wait a few days before withdrawal even though I have completed that task almost a week ago but other that I actually think the platform is amazing and they have several ways to earn
I have earned a couple hundred dollars on free cash and suddenly I cannot cash my earnings out. I have tried PayPal and now that is no longer available and my earnings never came out, I have also tried the visa option and it keeps saying it's approved and then never coming and being re-credited to my account. I have had no luck with any remedies and I'm not sure what to do next as I have not found any answers to this question.
Hello Taylor W,
We’re really sorry to hear that you’re facing issues with our withdrawal methods! At Freecash, we’re committed to making sure our users can access their rewards quickly and easily once they’re credited. We’d love the opportunity to review your account and help you navigate any difficulties you’re experiencing.
Please get in touch with our support team at [email protected] or use our 24/7 onsite support link at the bottom of Freecash.com. We’re here to help you resolve this issue and ensure you can enjoy your hard-earned rewards!
Looking forward to assisting you!
Kind regards,
Crimson
Answer: So i it say something about account banned but i dont know what to do about that so can i get help
Answer: Hello! We'd like to resolve this with you on site, where we have easy access to your account and all of the information needed to investigate this issue. Could you please reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) or email us at [email protected] to see if we can't resolve this issue? Thanks so much! Kind regards, Jax
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...


Hi Jennifer T,
We’re really sorry to hear that your experience with Freecash hasn’t been ideal! At Freecash, we strive to offer the best and fastest-paying offers to our users, so we’re disappointed to learn that this one is taking longer to pay out.
While we pride ourselves on providing quick payouts, there are instances where offers require additional review from either our team or our Offer Partners. We completely understand that this can be a genuine inconvenience and we apologize for any trouble this may cause.
Please contact our support team at [email protected] or use the 24/7 support link at the bottom of Freecash.com for more information on the offer review process.
We look forward to assisting you!
Sincerely,
Crimson