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Freecash Reviews Summary
The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
This summary is generated by AI, based on text from customer reviews
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Do not do the tasks where it says if you spend money, you'll get it back. They WILL NOT credit you for the bigger values. Even after sending in screenshots of the purchases, and the site showing it was completed, they kept denying it, and wouldn't even give an explanation. Absolute joke.
Great way to make a little extra money. Just wish you could search and see everything they have to offer. But as far as I know, it's only a select amount that they provide. Still a great app and extra source of income.
Play fun games, forget that your playing them and watch the free money come in.
Scammersglitch glitch glitch glitch glitch glitch glitch glitch glitch
Hi Lao F,
We’re really sorry to learn that you’re running into technical issues on our site. Our goal is to offer the best possible experience to all our users, and we want to resolve this problem for you as quickly as we can.
To get started, please reach out to our support team either by emailing [email protected] or by using the 24/7 support link at the bottom of Freecash.com. We’d appreciate it if you could provide us with as much information as possible about the issue you’re facing so that we can investigate and find a solution.
We look forward to assisting you and making things right!
Warm regards,
Crimson
The cash out option was only in USD. I live in Canada and could not claim my reward
Hello Brandon T,
We’re really sorry that you’re experiencing difficulties with our withdrawal methods. At Freecash, we work hard to ensure that our users can access their rewards without any hassle. The default currency in the site is in USD - it will auto convert to your local currency though once you withdraw.
If you need more help, please reach out to our support team at [email protected] or click the 24/7 support link at the bottom of Freecash.com for further assistance. We’re here to support you and get you on track to enjoy your rewards!
Can’t wait to hear from you!
Warm regards,
Crimson
Om greatful to freecash foe giving me some money back I've spent on playing games, ans you were very quick to get my card out to me,bur it's of no use because if I understand correctly you want me to put i $250 to open account. Also I was told I was due approx $170, and only received half of that.
Hello Natacha N,
Thank you for reaching out.
It seems there may be some confusion regarding your issue, and we want to ensure we understand it fully to assist. Could you please provide more details or clarify the specific problem you're experiencing? You can contact our support team via the link at the bottom of Freecash.com or email [email protected].
Sincerely,
Crimson
First of all pardon the punctuation or lack thereof I just don't feel like typing right now I would have given you a five-star review but you have failed to pay me on several games and have wasted hours of my time with customer service and still failed to pay me and it's not right I have been using your app and loving it except for the lack of customer service
Good app, actually earn money here so I'm happy. Many of the goals are easily achievable without spending money and a lot of the games you earn back what you spend anyway.
Qualified offers that you give and have us answer questions.to for 5 mins the to deny us
Hello Alex B,
We’re truly sorry that you’ve had a disappointing experience with our surveys. We aim to connect you with the best survey providers who offer a variety of surveys based on factors like location, demographics, and interests.
There are occasions when you may complete a survey but not receive credit due to specific targeting criteria that the survey provider sets. For instance, a survey targeting U.S. residents might not credit those from other countries.
We totally get how this can be frustrating and are here to help! Please reach out to our support team via the 24/7 support link at the bottom of Freecash.com or email [email protected]. We’d be glad to offer some helpful tips to improve your survey experience.
Looking forward to your message!
Sincerely,
Crimson
This is Real. You can make $ playing games. Not a ton of ads like other apps. I've made over 70$ just playing a little each evening in the last month.
I feel that this app is a bit misleading. Isn't cash at All. I cashed out and chose the Visa card option, and still have no idea how to use or where they are. Wasted my time.
Hello Linda R,
Thank you for reaching out to us! We’re sorry to hear you’re having trouble receiving your Visa card. At Freecash, we strive to offer the best and most convenient cashout methods for our users, so we want to help you with this issue.
To redeem your Visa card, please follow these steps:
Go to your profile here: https://freecash.com/myprofile.
Select “Withdrawals” and you will see a large green button to complete the process.
Enter your email address carefully (check for typos!) and you will receive an email with a link to provide additional information.
After completing the information, you will receive your Visa card details.
I’ve also sent you a direct message on Freecash with these instructions. If you have any more questions or run into any issues, please reach out to our support team at [email protected] or use our 24/7 onsite support link at the bottom of Freecash.com.
Looking forward to hearing from you!
Sincerely,
Crimson
Hello,
I have been using Freecash since December. I stopped getting updated rewards for the game I chose 1 month later. I was rewarded the amount but then told that I will not be able to continue getting rewarded for playing that game.
I specifically chose to put hundreds of hours into the game. Yes I have the small rewards but that is not what enticed me to join freecash.
I would have given a great review if they continued to reward me and not tell me to stop playing that game.
Hello Kendric M,
We’re sorry to hear about your experience. At Freecash, we strive to provide the most reliable and well-paying offers to our users, and we understand that it’s frustrating when things don’t go as expected.
There are many possible reasons for an offer not crediting, including completion time, location issues, or potential duplication.
We’d love the chance to review your account and make sure everything is functioning as it should to get you your hard-earned rewards. Please reach out to our support team at [email protected] or use the 24/7 support link at the bottom of Freecash.com.
We look forward to your response!
Best regards,
Crimson
If you have lots of time and don't get frustrated that you don't qualify for 3/4s of the surveys then this for you. Also I had multiple surveys that I would answer questions for 15 min and then they would say you don't qualify and not get compensated. Not a fan.
Hi there J B,
We’re truly sorry that you’ve had a disappointing experience with our surveys. We aim to connect you with the best survey providers who offer a variety of surveys based on factors like location, demographics, and interests.
There are occasions when you may complete a survey but not receive credit due to specific targeting criteria that the survey provider sets. For instance, a survey targeting U.S. residents might not credit those from other countries.
We totally get how this can be frustrating and are here to help! Please reach out to our support team via the 24/7 support link at the bottom of Freecash.com or email [email protected]. We’d be glad to offer some helpful tips to improve your survey experience.
Looking forward to your message!
Sincerely,
Crimson
It rarely says you have to wait for your reward but you almost always have to. Sometimes the agreement says "immediately" but you still have to wait 7 days, or 10 days, or 32 days! Don't expect anything quick.
Hi Kristi L,
We are sorry to hear that your experience with Freecash has not been up to your expectations!
At Freecash, we aim to provide the best and most reliable offers, and we regret that you are having trouble with receiving payouts. While we strive for fast payouts, there are occasions when offers are placed on a temporary hold for security reasons. This process, known as a “held offer,” ensures that we can prevent potential issues such as chargebacks and maintain the integrity of our platform.
We apologize for any inconvenience this may cause you and are here to help. Please contact our support team at [email protected] or use the 24/7 support link at the bottom of Freecash.com for more details.
Sincerely,
Crimson
I have tried a few of the games. Some were easy to get to higher compensation levels, but some had unrealistic levels to accomplish within a certain amount of days.
I am satisfied with the services. Sometimes games don't track installs, sometimes the first level is not tracked at all but the first objective doesn't take long to test if it tracks or not.
So far only once have I reached an objective that didn't track and the offer partner AdGate were kind to reimburse me the amount, which is something Freecash and other partners do not do. I would recommend searching Reddit for the game you want to do before doing it to see if there are former issues with it.
I was shadow banned once for accidentally opening an FC app while abroad however support resolved the issue quickly.
FC has the biggest selection of games with higher payouts and most payout options for me in EU. However the rewards multiplier sours the experience especially as they are not transparent about how to keep it at max, I play hours every day but the multiplier prefers only in app purchases it seems. So often, after starting an offer the payout is reduced while you are still playing!
Playing to earn money is one of the best things that can happen, but sometimes, the offers don't work at all. Offer tickets help, but not if there's no option to make an offer ticket.
Hello Alex V,
Thank you for reaching out to us. We apologize for any trouble you may be experiencing with earning on Freecash. Our platform offers a variety of tasks, surveys, and offers to help you earn rewards. We understand how frustrating it can be when things don't go as smoothly as expected.
If you're having trouble with specific tasks or payouts, please don't hesitate to contact our support team. You can find a link to our support page at the bottom of Freecash.com or you can email us directly at [email protected]. Our team is dedicated to helping our users and we will do our best to resolve any issues you may be facing.
Thank you for being a valued member of our community. We are here to assist you in any way we can.
Best,
Crimson
Okay so freecash offers cash back on purchases in game and time limited rewards. For one such time limited reward, in the game RAID Shadow legends, I was asked to open 6 sacred shards. I bought these shards and opened them. Freecash immediately banned my account and though my balance is $280+ they won't let me withdraw it. When I filed an appeal after 2 days they copied and pasted a reply that does not apply to me and won't change it. These people are scammers. Use Swagbucks, TYRREWARDS, Mistplay or SOOO many others if you do not desire to be stolen from. UPDATE TO REPLY FROM FREECASH: There was no violation of tos and when asked for an explanation none came. So while you have the right to unfairly ban my account as per TOS, thevpart that says parapheased you can discontinue services to my account without reason or explanation, I have the right to let future potential users have a warning, as per my freedom of speech. Therefore, this review and many others will remain up to date and accurate reflecting decisions and actions as well as lack thereof.
Update: still after asking for verification, I still am just told I violated the TOS. The latest is them copying and pasting TOS. I have explained how this did not help and is not relevant to me. (See last two pics)The reason they cannot give a specific answer is there was no violation. I carefully review terms of service before signing up and stay within guidelines. Then after several changes in reason, they start ignoring you and ending conversations without response.
Hi Margaret C,
Thank you for reaching out.
Please note that we have fraud processes running 24/7 through automation and a dedicated investigations team that monitors our platform and offers. Regarding your profile, we detected data patterns indicating breaches of our ToS, which you agreed to when creating your Freecash profile. We take abuse of our platform very seriously, which is why your account has been blocked.
While we apologize for any inconvenience this may cause, this decision will not be lifted or reversed.
We do hope you have a good day despite this news.
Sincerely,
Crimson
From the business
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Melissa G,
Thank you for taking the time to rate us! We’re sorry to hear you’re having issues with an offer not crediting.
While we work with various partners and may not have complete visibility into why credits are denied, we want to help you resolve this.
Please contact our support team at [email protected] or use the 24/7 support link at the bottom of Freecash.com to get assistance and potentially escalate the matter.
We look forward to your message!
Sincerely,
Crimson