Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love the integrity of the free cash platform, and they are one of very few that actually pays!
The selection of games is good. Overall, I enjoy most of them. 😄
It's a great site to earn money when you need it. I wish some of the surveys were shorter with better payouts but I still love it.
I played Star Trek and it paid me for most levels but not level8 then level 15 but paid for level 16
Level 15 was around £40 reward if. Completed in 7 days I done this and not been rewarded
I have generally been happy with experience however, I have not been credited for my last game offer.
Hello Ashlee W,
We’re sorry to hear that this particular offer did not credit to your Freecash account. Our goal is to provide the best and most reliable offers to our users, so we understand your frustration.
This issue could be due to various factors, such as tracking problems with the offer or delays in review by our Offer Partners.
We would love the opportunity to review your account and help get this offer credited to you. Since we can’t identify you from this review alone, please reach out to our support team at [email protected] or contact our 24/7 support via the link at the bottom of Freecash.com.
We look forward to your response!
Best regards,
Crimson
La use hice un par de compras con ella y tien3 dinero pero mr la rechazan. Nadie me ayuda birn los support nomas dicen dicen y al final hacen todo
Hi Alfredo L,
Thank you for sharing your feedback with us.
We apologize for the fact that your experience with Freecash did not meet your expectations. Our main objective is to ensure that our users are fairly rewarded for their efforts, and we are disappointed that this particular offer did not credit for you. Although our partners have the right to reject offers that they believe were not completed correctly or may be fraudulent, we understand that dealing with a declined offer can be frustrating.
We highly recommend reaching out to our support team via [email protected] or utilizing the 24/7 support link located at the bottom of Freecash.com. This will allow us to investigate the matter more thoroughly.
We’re here to help!
Sincerely,
Crimson
Me dieron 4 tarjetas de regalo gogle play que no puedo cambiar porque dicen que es de otro pais. Y yo tengo bien la informacion
I really like freecash until I tried to cashout...It took me like 2wks to get my email verified and then I was able to only cashout $10 of the $21 I earned and then I couldn't verify my identity cuz I don't have an state issued id so now they get to keep the $11 I earned I think it's wrong why do i have to have an id it makes no sense i earned the money n i really think I should be able to get it
Hello Carrie D,
Thank you for reaching out with your concerns!
At Freecash, we prioritize the security of our users and the integrity of our platform. The request for photo identification is part of our standard “Know Your Customer” (KYC) process, which is essential for preventing fraud and maintaining a safe environment for everyone. With over 25 million registered users, we implement rigorous fraud prevention measures through advanced technology and a dedicated team of experts.
We understand that this process can be inconvenient, but it is crucial for protecting our community and partners from scams. Rest assured, we adhere to strict privacy policies in compliance with the European GDPR to safeguard your personal information. You can review our Privacy Policy - https://freecash.com/policies/privacy-eu for more details.
If you have any more questions or need assistance, please reach out to our support team at [email protected] or use the 24/7 support link at the bottom of Freecash.com. We look forward to helping you!
Kind regards,
Crimson
I spent at least a month on Freecash I really enjoy the mobile games they are so much fun... of course its a scam they never payout. I think I played at least 7 games and only 2 really sent me any money and that was after hours of playing. Although this isn't my real complaint. First this company wants a selfie and your phone number which I did... but as of today they have frozen my account because they want my driver's license and a selfie (just to be clear I complained about them on their chat so this may be the real reason they froze my account). So you can't even pay me the little bit of money I earn and you want me to trust you with my personal information, no thank you. I would find a better site to earn extra money. One other thing don't trust (pun intended) TrustPilot. To me its just a bunch of people giving five stars saying Freecash is great... it paid me hundreds of dollars. Read the one star reviews first.
Hello Marie M,
We're sorry to hear you're having trouble with Freecash! We strive to provide the best earning experience for our users, so it's disappointing to know you're encountering issues. We'd love to learn more about your experience and assist you in overcoming any challenges, ensuring you can fully maximize your earning potential.
Regarding verifications, the request for photo identification is a standard part of our “Know Your Customer” (KYC) process designed to prevent fraud and protect both our users and partners. With a user base of over 25 million people, we use a combination of advanced fraud prevention technologies and dedicated investigations to ensure our platform remains secure.
We understand this process might seem cumbersome, but it’s vital for upholding the integrity of our services. We strictly adhere to the European GDPR regulations to ensure your privacy and security. You can read more about this in our Privacy Policy at https://freecash.com/policies/privacy-eu.
Lastly, we understand your concerns, but we assure you that our reviews are genuine and reflect real user experiences.
Our higher Trustscore comes from using Trustpilot’s verified integrations, which invite all users to leave feedback—not just those with complaints. This gives a more accurate reflection of user sentiment. You can learn more on our Transparency Page: https://www.trustpilot.com/review/freecash.com/transparency
If you have any concerns or issues, feel free to reach out at [email protected] or use the 24/7 support link at Freecash.com. We're here to help!
Sincerely,
Crimson
Withdraw time is to long. I'm still waiting on a bank transfer. I will not continue to play until I see a withdrawal
Hi there A A!
Thank you for reaching out to us, and I’m sorry to hear you’re having trouble with your Bank Transfer cashout! We strive to offer the best and most convenient cashout methods, so we want to help you with this.
To redeem your Bank Transfer, please follow these steps:
1. After your withdrawal is approved, go to your profile here: https://freecash.com/myprofile.
2. Select “Withdrawals” and click “Claim.”
3. Enter your email address, and you will receive an email with instructions to input your bank information.
4. Please note that Bank Transfers can take 12-36 hours to process.
I have also reached out to your Freecash account to guide you through this process. If you have any further questions or issues, feel free to contact our support team at [email protected] or use our 24/7 onsite support link at the bottom of Freecash.com.
Looking forward to helping you!
Sincerely,
Crimson
I requested a payout and its my second one so should be 30 minutes (thats rare to be that long apparently) well 20 hours later and my payout is still pending. What a waste of time
Hello Lou L!
We’re really sorry to hear that you’re facing issues with our withdrawal methods! At Freecash, we’re committed to making sure our users can access their rewards quickly and easily once they’re credited. We’d love the opportunity to review your account and help you navigate any difficulties you’re experiencing.
Please get in touch with our support team at [email protected] or use our 24/7 onsite support link at the bottom of Freecash.com. We’re here to help you resolve this issue and ensure you can enjoy your hard-earned rewards!
Looking forward to assisting you!
Kind regards,
Crimson
Overall pretty good app for some side money. User interface is good and pays really well. I have it a four stars only because after you get 20$ in your account you have to wait two weeks to cash out money you get from completed tasks.
Youre not going to make a living on here unless you have absolutely nothing to do but play games all day but it helped me out here or there when I was strapped for cash
रोजाना सिर्फ 3 से 4 घंटे देकर आप पार्ट टाइम में एक्सट्रा अर्निंग कर सकते हैं। ऐसी ढेरों वेबसाइट्स हैं जो ऑनलाइन पार्ट टाइम काम का मौका दे रही हैं।
The app started out good with tracking and gave a few rewards then after a week it stopped tracking as it should. In which made me loose out on valuable rewards that a great deal of time and energy put into. Reaching out to customer service is pointless they same same thing it's working on are end. Making a ticket is pointless sits there for 10 days then it's solved with no reward or explanation.
Hello Brian C,
At Freecash, we work hard to offer the most reliable and well-paying opportunities for our users, so we’re truly sorry to hear that this particular offer did not credit for you! We understand how frustrating it can be to invest time into an offer and not see the rewards.
There can be many factors affecting offer crediting, such as completion time, duplication, or location issues.
We’d be happy to investigate your account and ensure everything is working correctly to get you the rewards you deserve. Please contact our support team at [email protected] or use the 24/7 support link at the bottom of Freecash.com.
We look forward to assisting you!
Kind regards,
Crimson
Very quick and excllent rewards, but there is problem with the games, some games don't reward you play and take time and in the end you don't get reward you have to contact them to check it and this will take time
Hello Mohand B,
We’re sorry to hear this. At Freecash, we aim to provide the best and fastest offers, so we understand your frustration. There could be several reasons, like tracking issues or delays with our Offer Partners. Please contact our support team at [email protected] or use the 24/7 support link at the bottom of Freecash.com to get help!
Sincerely,
Crimson
Charging the bonus to Egypt was very difficult. I hope you provide easier things to withdraw, such as Vodafone Cash or Orange Cash.
Nice, works and Visa card works, why if i have a active card, the amount must be credit to active card
Answer: So i it say something about account banned but i dont know what to do about that so can i get help
Answer: Hello! We'd like to resolve this with you on site, where we have easy access to your account and all of the information needed to investigate this issue. Could you please reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) or email us at [email protected] to see if we can't resolve this issue? Thanks so much! Kind regards, Jax
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...


Hello Bradley G,
We at Freecash are dedicated to offering the best and fastest-paying opportunities for our users, so we’re sorry to hear that you didn’t receive credit for this particular offer.
There are several potential reasons for this, such as tracking issues with the offer or simply needing more time for the Offer Partners to review it.
We’d be happy to take a closer look at your account to help ensure you get credited for this offer. Please reach out to our support team at [email protected] or use the 24/7 support link at the bottom of Freecash.com.
We look forward to helping you!
Kind regards,
Crimson