Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Sometimes even when I finish tasks it doesn't pay and there isnt really a customer service or anything where you can speak to someone about this
I did a task with for Hero Wars mobile thru Digital Turbine. I followed all the requirements and the offer was not paid. I was told Free cash could not validate. I sent screen shots of the completed tasks and to date I haven't seen a response
Hello Chris S!
We are so sorry to hear that your experience with us has not been ideal! We at Freecash strive to provide the best and fastest paying offers available to our users, so we are saddened to hear that this one is taking so much time to payout. While Freecash prides ourselves on our fast payouts, we do have some offers that unfortunately require more review, either from ourselves or from our Offer Partners.
We apologize for this, as we know it is a genuine inconvenience and hassle for our users. This is done to help ensure the user is receiving the proper review of their offer that they deserve. Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) for more clarification on the process of how offers are reviewed!
Looking forward to hearing from you!
Kind regards,
Jax
This is a good way to play games and make a little bit of money on the side as long as you don't get too caught up in the games in order to make the deadlines.
Negative is that I'm still waiting on two payments for levels reached and it's very hard to follow up on tickets. This may not be the fault of Freecash in terms of payment but it's nevertheless frustrating. Also, the app doesn't work abroad like gambling sites so be warned if you're planning to play games when on holiday and may be why I'm trying to get the payments.
Given 2 bad Amazon gift card code that doesn't work when I went to apply the gift card it said already used shame I've had so many friends statt using this app and I've made about 100 bucks both other gift cards worked these two are being listed as already used. Still recommend the app just hope this gets fixed
Hello Taylor!
We at Freecash strive to provide the best and most convenient cashout methods for our users, so we are sorry to hear that you are having difficulties receiving your gift card! All gift cards are available immediately after approval, as we want our users to be able to use their rewards immediately!
There may be a couple of reasons why your gift card is not working, and we would love to double check and remedy this for you! Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) so that we may take a look for you!
Looking forwards to hearing from you.
Kind regards,
Jax
Given bad Amazon gift card code that doesn't work when I went to apply the gift card it said already used
Really amazing site and genuine workable place and support is also great
At first I was perplexed about receiving money for playing games or taking questionnaires. A nice way to make some cash, obviously not to be considered as the only source of money. You would be deluded
I want to give freecash 5 stars but I completed the $80 MonopolyGO offer over 10 days before it expired and when I wasn't paid out right away like other offers I knew something was up. I put in a ticket more than 2 weeks ago and haven't heard back. Super disappointed
Hi Kyle,
Thank you for your review.
We are sorry to hear that you are frustrated with the need to contact our partners for your offers. As you know, Freecash partners with many companies and advertisers to bring you the best and most reliable paid offers! This means that on the rare occasion that offers are not immediately credited, we may need to have it reviewed by our advertising partner. Unfortunately, this can take some time.
That said, we understand how frustrating the wait can be, so we invite you to drop us a message and drop in to see if we have any additional information we can offer you! Please contact our support team at [email protected] or access our on-site support 24/7 (support link at the bottom of Freecash.com) so we can take a look!
Thanks,
Pres
Awesome platform for making a little money. A great side hustle.
After my last review on the challenges of cashing out with no options they fixed my account. But now the crazy high fees for cashing out are back. They don't even list them out. A $50 PayPal cash out costs $3.33 for the 5% fee and then another $16 for no known reason. Also for some reason as a Canadian I have way less options and only really have Amazon gift cards as an option. The chat function also doesn't allow you to ask any questions and there is no contacting support anywhere to ask about any issues.
Hello Krystal!
We're so sorry to hear you're having trouble with our withdraw methods! It's important to us that our users are able to use their rewards as quickly as possible once they are credited. We would love a chance to review your account and make sure that you are able to make a withdraw, and guide you through any difficulties you might be having!
While there is a 5% flat fee for withdrawing paypal, there should not be an additional 16 dollar fee. Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) so that we can make sure you get your hard earned rewards!
Looking forwards to hearing from you.
Kind regards,
Jax
Overall the experience is great except for cashing out. Canada doesn't have many options for gift cards. PayPal and other actual cash options are super expensive with no explanation why. About $17 in fees with no details.
Easy first cash out! I expected it to be a scam and super difficult or having to wait for a check but received a gift card code for amazon immediately after submitting a cash out for one!
Easy to use anywhere and also a fun way to make some extra cash!
Love the surveys. Easy to make a few bucks in your spare time, Easy to cash out
Fisrt time I down not believe but it is realy Freecash is very legendary and good earning website or app
Answer: So i it say something about account banned but i dont know what to do about that so can i get help
Answer: Hello! We'd like to resolve this with you on site, where we have easy access to your account and all of the information needed to investigate this issue. Could you please reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) or email us at [email protected] to see if we can't resolve this issue? Thanks so much! Kind regards, Jax
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...


Hello AJ!
We are so sorry to hear that you've had trouble both getting paid and reaching out to our customer service! We always want to make sure our users are paid properly and quickly for their completed offers. In the rare case where an offer is not immediately credited, we have a particular process of submitting a ticket for the rewards.
We would love a chance to walk you through that process so that you can get your earned rewards! We employ a team of highly trained customer support staff 24/7, available globally at any time. Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) to help you do this!
Looking forwards to hearing from you.
Kind regards,
Jax