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The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
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Good app to get some extra cash from. But the downside to it is that the system does not do a real good job of tracking your progress. The issue is when you contact support they are difficult to deal with. I use a couple other apps like this one they are a point based system. The pros of this app is the fact when you cash out after your 1st is super fast. I will continue to use this app in the hopes that support will get back to me on a couple other games that I meet the requirements for funds.
Didn't get credited for my $50 reward based on "unusual account activity" and of course, they "couldn't go into details" about it. Major scam, already reported them to BBB and more.
Hello Delaney,
Thank you for your very honest feedback. We are sorry you feel this way about your experience so far with Freecash.com. We always want to make sure that our users are rewarded for their efforts and are paid properly for their offers, so we're sad to hear this one did not credit for you. While our partners do have the right to decline offers they deem as done fraudulently, incorrectly, or incompletely, we know it is never fun to have to deal with a declined offer. Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) to see if there is any way we can clarify this particular issue for you.
Looking forward to hearing from you.
Kind regards,
Crimson
STAY AWAY FROM THIS SITE. If I could give 0 stars I would. This site will pull back money you have earned without help or explanation. They offer 0 customer support and will just shrug when you bring any issues to them. The site hardly ever confirms the offers, and when it does they leave it pending for long periods of time just so that they have the opportunity to charge it back. I stopped using the site after they charged back a $130 offer that was confirmed for payment a day before it would have paid. I spent money to reach the goals to make a profit with the winnings. Not surprising, their support was no help at all and ignored my messages after the initial "nothing we can do." There are so many examples I could give, but it's just not worth to list out. Use ANY OTHER SITE if you're going to do this stuff.
Hello Lars,
We are sorry to hear that you are having difficulty getting paid and accessing our customer service! We always want to ensure that our users are compensated properly and promptly for completing their offers. In the rare instance that offers are not immediately credited, we have a special ticket system in place for this. We would love the opportunity to help you navigate that so you can claim your hard earned rewards!
We employ a highly trained customer support team 24/7, accessible worldwide at any time. Please contact our support team at [email protected] or head to our dedicated on-site support 24/7 (support link at the bottom of Freecash.com) for assistance let you do this!
We look forward to hearing from you.
Kind Regards,
Crimson
Great app to use! Will keep playing and earning and learning to use more.
It's Real and working. Did my first withdrawal today ………………
I was able to get $70 in Amazon giftcards and actually use it, along with other things.
Although wish it would send to my bank too
Love how easy it is to withdraw and no spam! I wish that there was a Venmo withdrawal option. But overall, everything is amazing!
Some of the apps don't work and it takes to long to make some money. Also in harvest solitaire I ended up spending more money then I could make so gave up. Not the best experience so far.
Hello Mary,
Thank you for taking the time to share your feelings about Freecash with us! While most offers should be free to complete, some offers will have the option to spend in game to complete the objectives quicker! Please know that this is not a requirement for most offers, unless it specifically states there is a purchase task in the offer description. We of course want to ensure our users are getting paid quickly and efficiently for their efforts, and have a dedicated team of customer support specialists available 24/7 to guide you through the process of this.
Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) if you have any questions!
Kind regards,
Crimson
Schnelle Auszahlung mit Paypal oder Kreditkarte.
Die Ziele sind erreichbar.
Really good app does exactly what it says. I'm really pleased with it.
So I started using freecash a little over a month now. The challenges don't always update. The payouts are very long. The surcharge is crazy.
Hi Marvin,
Thank you for your review.
We understand it is frustrating to not get credited when investing time into an offer. Please note that there can be many reasons for this, from completion time, duplication, location, and more. I would suggest you reach out to our live support so we can have a look and try to get to the bottom of this.
Regarding our surcharges, these are small feels within some of our cashout methods put in pace so that they properly process. While we understand that this can be frustrating, please understand that this is necessary for our cashout procedure. That being said, we have some options that do not have any fees, such as our gift cards and LTC.
Thanks,
Pres
Half of the money I earned they took from me and gave no explanation as to why.
Hello Louis P!
We'd like to resolve this with you on site, where we have easy access to your account and all of the information needed to investigate this issue. Could you please reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) or email us at [email protected] to see if we can’t resolve this issue? Thanks so much!
Sincerely,
Crimson
Enjoyable and fair and a nice and fairly easy way to get some cash on the side.
This app is a cesspool of lies
No paypal payouts. All the games just to not receive my payout.
Hello Almyra A,
We at Freecash strive to provide the best and most convenient cashout methods for our users, so we are sorry to hear that you are having difficulties receiving your cashout! Here is how to redeem your Paypal withdraw and receive your Paypal cashout.
Go to your profile (https://freecash.com/myprofile) and click “Withdrawals”, then click “Claim”. It will open another page with Tremendous, our Paypal provider. Click Redeem on that page and enter your PayPal email address. It should send the reward within 15 minutes of entering your Paypal email.
Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) if you experience any difficulties with this!
Looking forwards to hearing from you.
Kind regards,
Crimson
I've had an amazing experience here! I've cashed out a few giftcards and everything and the process is easy
I bought an Amazon gift card and was sent a used gift card code. I reached out to customer support and have not heard back.
Hi Laurie,
We're extremely dissapointed to hear that this happened. We are investigating this immediately. Can you send our customer support team another message? We will get this resolved right away.
Thanks,
Pres
An easy way to earn some extra cash! The games are fun too! Def recommend!
I've met several 'goals' and haven't received payment on any. The only thing that pays out are the surveys, if accepted by surveyors.
Hi Kristin,
Thank you for your review.
We at Freecash strive to provide the best and fastest paying offers available to our users, so we are saddened to hear that this particular offer did not credit for you. This could be for many reasons, such as the offer is not tracking properly, or perhaps it simply needs a little more time to be reviewed by our Offer Partners. We would love a chance to look over your account and make sure everything is working properly to get your account credited for this offer! Since we are unable to identify you based on this review, could you please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com)
Thanks,
Pres
You can earn quite a bit of extra money, and they have lots of fun games to choose from. The reason I put a 4 star rating instead of a 5 star is because, for a few days it wouldn't let me play any of my games. And each game you get has a time limit to complete all the missions, so that put me behind quite a bit. But it's still the best app I've used to make money while playing games! 🙂
Answer: So i it say something about account banned but i dont know what to do about that so can i get help
Answer: Hello! We'd like to resolve this with you on site, where we have easy access to your account and all of the information needed to investigate this issue. Could you please reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) or email us at [email protected] to see if we can't resolve this issue? Thanks so much! Kind regards, Jax
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...


Hello Jason!
Hello! We'd like to resolve this with you on site, where we have easy access to your account and all of the information needed to investigate this issue. Could you please reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) or email us at [email protected] to see if we can’t resolve this issue? Thanks so much!
Kind regards,
Crimson