On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Freecash Reviews Summary
The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Highest paying app I've seen so far. Small quantity of app offers but overall pretty good
Earned a reward easily and cashed out. Customer service will help if any problems arise. Highly recommended
Played the games and got paid! Mostly did Raid shadow legends but also others. Doctors ordered me to use these to help combat brain trauma
For the several months I have been a member, you have been advertising Apple (AU) credit. This has never been available, but you continue to advertise it.
I have chatted with support twice, and both times been told to wait "a few days or weeks," which is singularly unhelpful. Having waited six weeks with no change, I was told the same thing again. When I pressed, I was told "we are having problems with our supplier."
If you're not able to provide a reward, STOP ADVERTISING IT.
Hello Daniel in Australia M!
Withdrawing your rewards is an important part of using Freecash, and we are so sorry that you’re running into trouble with that! We strive to make sure our cashouts are quick, easy to access, and useful for our members. Our apologies that has not been delivered!
Please reach out to our onsite support chat, available 24/7, (link at the bottom of the site) or email us at [email protected] for more help with your withdraw!
Looking forward to hearing from you!
Kind regards,
Jax
The app stopped tracking new games I play. Very annoying. I definitely won't be using this anymore
Hi Maggie B,
We’re really sorry to hear you’re having trouble with our site registering your completed offers! At Freecash, we strive to offer the best and fastest paying offers to our users, so it’s disappointing to learn that these offers are taking so long to pay out.
Some factors come into play when it comes to crediting, such as app tracking, making sure to follow our terms of service, and giving it enough time to process. Please contact our support team at [email protected] or use the 24/7 support link at the bottom of Freecash.com so we can investigate and resolve the problem for you.
Looking forward to your response!
Sincerely,
Crimson
This is one app I know that you can get real money by playing real games you can get gift cards you can get money sent through your account this is one of the best apps I've ever seen
I played and played and reached a level that paid and then I showed I didn't. All of a sudden it wasn't tracking my progress anymore. I took pictures and when I tried to follow where you could ask about it, nothing on the help page existed on the page it said it would be.
Hi a user a,
At Freecash, we are committed to providing the best and fastest-paying offers for our users, so we are disappointed to hear that this offer did not credit for you.
There could be several reasons for this issue, such as the offer not tracking properly or needing more time for review by our Offer Partners.
We would be happy to investigate your account and resolve the issue to ensure you receive credit for this offer. Since we can’t identify you from this review alone, please contact our support team at [email protected] or use the 24/7 support link at the bottom of Freecash.com.
We look forward to assisting you!
Kind regards,
Crimson
Simple. You get to make some quick cash while playing games on your phone. Games are easier to make money than surveys but a lot of it is instant. If it's not instant cash, it pends for up to 10 days. I have cashed out 3 times already and the cashout was almost instant. I love it
Initially I really liked the app. I was verified at signup and made numerous successful cash outs easily. However, I was owed $24 and requested a larger than usual cash out as game earnings I had to wait weeks for finally became available. The system then notified me I must verify my identity again and sent me to a link to upload my license and a selfie holding it again. I had no problems the first verification. However now the system keeps rejecting my license photos and has banned me without paying the money I earned. This is a blatant attempt to not pay me… my license is valid and photos clear. This is fraud and a breach of contract. I will be bad mouthing your app everywhere until you validate my account and pay me. Oh and they also reduced my earnings from $24 to $16 saying recent game changes made it easier to progress so they wouldn't pay what I agreed to. SCAM! I filed a BBB complaint and they didn't even bother to respond to it for a month now. My next step is speaking to a lawyer about a class action lawsuit for every consumer who has been duped by them and their glitchy verification process. I'll post details here regarding how to join once available. I will hold them accountable one way or another and a lawsuit will be far more costly for them than paying what they owe. I completed my tasks over a month ago and have made all reasonable attempts to get help from their employees who refuse to do anything. My identity verification documents submitted were clear and I even validated this with Persona directly. Persona even contacted them to validate my account and were ignored. This is seemingly intentional.
Hi Courtney B,
Given that we serve over 15 million registered users, Freecash must apply rigorous due diligence to prevent scams and other fraudulent activities. Therefore, we have an ID verification system as part of an industry-standard KYC process. If an account fails this verification, it must be shut down. Unfortunately, it appears this is what happened in your case.
At Freecash, we work diligently to prevent any fraudulent activity or transactions. To maintain this, we use an industry-standard verification process to protect our users and advertisers. Once verified, users can enjoy the full benefits of Freecash. However, if verification cannot be successfully completed, access to our services may be suspended. It seems this is what happened with your account. Nevertheless, you should still be able to submit a ban appeal through your profile.
Please reach out to our 24/7 support team using the support link at the bottom of Freecash.com or by emailing [email protected] so we can work to resolve this issue.
We look forward to hearing from you soon!
Kind regards,
Crimson
Great experience...I will tell people about this app for sure
Hi Marta B,
Thank you for reaching out to us! We’re sorry to hear you’re having trouble receiving your Visa card. At Freecash, we strive to offer the best and most convenient cashout methods for our users, so we want to help you with this issue.
To redeem your Visa card, please follow these steps:
- Go to your profile here: https://freecash.com/myprofile.
- Select “Withdrawals” and you will see a large green button to complete the process.
- Enter your email address carefully (check for typos!) and you will receive an email with a link to provide additional information.
- After completing the information, you will receive your Visa card details.
I’ve also sent you a direct message on Freecash with these instructions. If you have any more questions or run into any issues, please reach out to our support team at [email protected] or use our 24/7 onsite support link at the bottom of Freecash.com.
Looking forward to hearing from you!
Sincerely,
Crimson
Good way for extra cash to buy things and pay off stuff, or have in case of emergency!
This app really pays out I enjoy paying all the different games
When I redeemed my gift card and entered the code through Amazon it said gift card was already redeemed
Hi N,
We at Freecash strive to provide the best and most convenient cashout methods for our users, so we are sorry to hear that you are having difficulties redeeming your gift card.
I found your account from this review and sent you a direct message. If you need more help, please contact our support team at [email protected] or use our 24/7 support link at the bottom of Freecash.com for further assistance.
Looking forward to hearing from you.
Kind regards,
Crimson
When I tried to apply gift card to my account it had a 0$ balance.
Hi K,
We’re so sorry to hear you’re having trouble with our withdrawal methods. We take great pride in providing a seamless and efficient process for our users to access their rewards, so it’s disappointing to hear you’re facing issues.
I've located your account based on your review and have sent you a direct message. For additional help, feel free to reach out to our support team at [email protected] or visit our 24/7 support link at the bottom of Freecash.com. We’re eager to help you get your rewards and resolve any problems you’re encountering!
Looking forward to your response!
Best,
Crimson
My experience with FREECASH was quite disappointing. The platform promised easy ways to earn money through various tasks and surveys, but the reality was far from it. The tasks were often tedious and time-consuming, with very little reward. Additionally, the payout system was convoluted and slow, making it difficult to actually see any tangible benefits from the time invested. Customer support was unresponsive, adding to the frustration. Overall, the experience felt like a waste of time with minimal return on effort.
Hi Md Jawaid A.,
We at Freecash are truly sorry to hear you've had a disappointing experience! Your satisfaction is our top priority, and we're committed to being the #1 earning app. We would love to hear more about your experience and any suggestions you might have for improvement.
Please reach out to our support team at [email protected], or you can also use our dedicated 24/7 support link available at the bottom of Freecash.com. We’re here to help and eager to resolve any issues you're facing!
Looking forward to hearing from you and making things right!
Kind regards,
Crimson
Had trouble verifying ID to make withdrawal, query was dealt with quickly and managed to do verification and withdrawal pretty much immediately
Fun and getting paid. Wow both combination work really great and it really makes cash.
Great games and there was a waiting period to cash out but as soon as I could I
Cashed out to Amazon and it was on my Amazon account instantly
From the business
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Deb g!
We at Freecash strive to provide the best and most convenient cashout methods for our users, so we are sorry to hear that you are having difficulties receiving your gift card! All gift cards are available immediately after approval, as we want our users to be able to use their rewards immediately!
I have personally messaged your account via our onsite chat with a full refund! Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) if you have any questions!
Looking forwards to hearing from you.
Kind regards,
Jax