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Freecash

3.9

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Freecash Reviews Summary

The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.

This summary is generated by AI, based on text from customer reviews

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Kansas
1 review
0 helpful votes
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I immediately stopped using free cash because I don't want to wait forever to get paid when this is my only source of income and wouldn't have incentive when it takes forever to pay me if I was working. I am a new user and I declined the bonus $5 to cash out my earnings instantly and I kept seeing "withdrawal available in 5 days." Or set amount of days. Also I stopped playing games on Freecash and stopped using the website and waited a week to be paid for everything I played and completed previously. I cannot recommend. I would use a different platform. Their tasks are ridiculous as well, have to get to high levels prior to reaching a huge payout. I'm not interested in devoting a two weeks full time work to get $200. No thank you, you guys can keep it. If you're looking to make quick money and earn income, it ain't here.

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2024
Freecash S. Freecash Rep
over a year old

Hi Melony S,

We are very sorry to hear that your experience with Freecash hasn’t been ideal!

Our goal is to offer the best and fastest-paying opportunities for our users, so we are disappointed to learn that you’re facing issues with receiving payouts.

While we pride ourselves on quick payouts, there are some offers that require temporary holds for security purposes. These “held offers'' are credited but placed on hold to ensure the integrity of the process and protect you from potential chargebacks or issues. We understand this can be frustrating, and we apologize for the inconvenience.

Please reach out to our support team at [email protected] or use the 24/7 support link at the bottom of Freecash.com for further clarification on these holds.

We look forward to resolving this for you!

Sincerely,
Crimson

Kentucky
1 review
0 helpful votes
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Good till it's not
August 28, 2024

It gets two stars because you can make money from here. Some of the offers do pay more than some gpt sites. Support is generally nice too

The issue is supports lack of knowledge and fce offers. Fce offers are usually the most broken tracking wise. Freecash has chat with other users so can ask yourself. Multiple steps won't credit. Myself I have have installs not credit but the next 2 steps credit. The rest don't. Support will say tracking can be affected by IP, browser, etc. Which I get. But tracking is broken most often on fce offers. Don't have tracking issues with any other offer on freecash.

Support is nice but they are usually unable to clarify anything. I asked support if it is clearly seen that tracking is broken with earlier steps. Does that get into consideration. I showed them multiple fce offers I have done with tracking issues. Install doesn't credit but next two steps do. They said they are not sure. It's impossible to do a step with installing the app itself. I also asked when an offer I had as pending will fall off since adgate did a charge back. They said it will eventually. It's been 4 months still pending in my account.

I also have an issue with an offerwall not loading for close to two months. I ask support and get bounced around. Get told to clear cookies, cache, try different device. I get told developers are looking into it. Get told 24-72 hours to respond. Then nothing. Do another ticket and go through the same process. Have to remind them to look at last support ticket to see what's going on. The last support person just told me to use another offerwall.

So take it grain of salt. Would avoid fce offers and stick to known offerwalls if plan on using freecash.

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2024
Freecash S. Freecash Rep
over a year old

Hi Brian B,

We’re so sorry to hear you’re experiencing issues with our site not registering your completed offers! We work hard at Freecash to provide the best and quickest offers for our users, so it’s disheartening to know that these offers are taking longer than expected to payout.

Various factors affect crediting, including app tracking accuracy, adherence to our terms of service, and allowing sufficient time for processing. Please reach out to our support team at [email protected] or use the 24/7 support link at the bottom of Freecash.com so we can look into this for you and get things resolved!

Looking forward to helping you!

Sincerely,
Crimson

Canada
1 review
0 helpful votes
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Delivers
August 28, 2024

So far, a good experience. Able to cash out with no problems!

Date of experience: August 18, 2024
Alabama
1 review
0 helpful votes
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Fun
August 28, 2024

Love the app fun games and no hassle payment everything work great

Date of experience: August 18, 2024
Oklahoma
1 review
0 helpful votes
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Steals money
August 28, 2024

I got charged back money. Nothing to help me out and nothing to do anything to try and get it back. This is a scam place and I will never use it again.

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2024
Freecash S. Freecash Rep
over a year old

Hi there Jon A,

We’re truly sorry to hear that you’ve had a frustrating experience with Freecash. Our mission is to offer the best payouts and experiences for our users, and to achieve this, we work closely with our survey partners and advertisers. They individually review each offer and survey to ensure they are legitimate and completed correctly.

Unfortunately, there are occasions where rewards might be retracted due to issues like fraudulent activities or incomplete submissions. While we regret any inconvenience this may cause, please understand that these measures are in place to protect the integrity of Freecash and to prevent fraud.

If you have any more questions or need further clarification, we’re here to help! Please reach out to our support team at [email protected] or contact our 24/7 onsite support using the link at the bottom of Freecash.com.

We look forward to assisting you!

Kind regards,
Crimson

Kansas
1 review
0 helpful votes
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Cashing out the 1st time
August 28, 2024

It would be helpful if you could chat with a real person and not a bot.
Getting the same canned answer is not helpful.

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2024
Freecash S. Freecash Rep
over a year old

Hello Diane F!

We're so sorry to hear you're having trouble with our withdraw methods! It's important to us that our users are able to use their rewards as quickly as possible once they are credited. We would love a chance to review your account and make sure that you are able to make a withdraw, and guide you through any difficulties you might be having!

I have personally reached out to you via our onsite chat. Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) so that we can make sure you get your hard earned rewards!

Looking forwards to hearing from you.
Kind regards,
Jax

Connecticut
1 review
0 helpful votes
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Needs better time line details
August 28, 2024

If it could show what day you start with one of the games or how many days into it you are for the ones that have timeline dates instead of just saying expired once you go past it. If it reach a level within 10 days, how do you know when 10 days is if there's no date or number of days into it, you are.

Date of experience: August 18, 2024
Germany
1 review
0 helpful votes
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Tolle Spiele und ohne Probleme sich auszahlen lassen

Date of experience: August 18, 2024
Florida
1 review
0 helpful votes
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Free cash
August 28, 2024

Good app. Really does give money for your time spent playing the suggested games.

Date of experience: August 17, 2024
Georgia
1 review
0 helpful votes
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I'm really loving it!
August 28, 2024

This is a legit app. You play the games and score real money. Go download now, why are you still reading?

Date of experience: August 17, 2024
Ohio
1 review
0 helpful votes
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I love it!
August 27, 2024

I love it! I'm generally playing games anyways why not get paid for it 🤷 it's not a whole lot but possibly could be if I could spend more time playing but hey I'm just happy I'm getting paid to play games!

Date of experience: August 17, 2024
Alabama
1 review
0 helpful votes
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Fun to play
August 27, 2024

Fun to play
Like to make free money. The app is easy to use and user friendly.

Date of experience: August 17, 2024
Virginia
1 review
0 helpful votes
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Needs more games
August 27, 2024

I've cashed out once for an Amazon card. I just wish that the app gave you credit for the games they offer that you already play the only bad thing. Other than that sometimes the offer doesn't give you enough time unless you play with your own money.

Date of experience: August 17, 2024
New York
1 review
0 helpful votes
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Total scam
August 27, 2024

This website is a scam. You have bonus offers that say "spend $3, earn $5" and I do that and get denied the payout. I complete the steps in the offer, and once I get past payouts of $1 or $2, then I get denied. It's nothing but a scam and a waste of my time.

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2024
Freecash S. Freecash Rep
over a year old

Hello A!

Thank you for your very honest feedback. We are sorry you feel this way about your experience so far with Freecash.com. We always want to make sure that our users are rewarded for their efforts and are paid properly for their offers, so we're sad to hear this one did not credit for you. While our partners do have the right to decline offers they deem as done fraudulently, incorrectly, or incompletely, we know it is never fun to have to deal with a declined offer.

Please feel free to reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) if there is any way we can clarify this particular issue for you.

Looking forward to hearing from you.
Kind regards,
Jax

Wisconsin
1 review
0 helpful votes
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Great and fast cash out.
August 27, 2024

Cashed out in 30 minutes. Works great. Would recommend to everyone. Great service.

Date of experience: August 17, 2024
Italy
1 review
0 helpful votes
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Pagamento buono amazon istantaneo ottimo acquisto

Date of experience: August 17, 2024
Canada
1 review
0 helpful votes
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Amazing I got my money with visa prepaid virtual card and buy things online

Date of experience: August 17, 2024
GB
1 review
0 helpful votes
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Great, I've only played for a few days and already got a £20 Amazon voucher, up till now I'm loving it, thanks

Date of experience: August 17, 2024
Canada
1 review
0 helpful votes
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I have successfully played games and was able to cash out in Amazon gift cards after the requisite waiting period. Some games don't sync up properly which is a shame because I think I would enjoy them. I just delete those and move on to another. The surveys don't pay enough to be worth the time.

Date of experience: August 17, 2024
Hungary
1 review
0 helpful votes
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Nagyon sok lehetőség található arra hogy némi összeghez hozzá juthassak

Date of experience: August 17, 2024

From the business

Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.

The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.

On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...


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