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Freecash

3.9

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Freecash Reviews Summary

The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
0 helpful votes
Follow Nikol F.
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Again could withdraw money
April 14, 2025

Again I wanted to withdraw money clicked on new option of visa. Then I realized I don't have my Visa card and that it will give me some kind of Visa card in dollars that I don't need and wound be able to use. I never did cash out and just wanted to go the old way through pay pal. But those funds were already off my account. So now my account doesn't have that money but they have never been cash out as well. I can't reverse this anyhow. There are just stuck there. And the helpline was a nightmare. First the bot chat - useless, secondly I finally was transferred to a person, and they just simply never got in contact with me… so now I literally just lost money and time

Date of experience: March 25, 2025
Freecash S. Freecash Rep
12 months ago

Hi Nikol F,

We’re so sorry to hear you’re having trouble with receiving your withdrawal. We take great pride in providing a seamless and efficient process for our users to access their rewards, so it’s disappointing to hear you’re facing issues.

Please don’t hesitate to reach out to our support team at support@freecash. Com or visit our 24/7 onsite support link at the bottom of Freecash. Com. We’re eager to help you get your rewards and resolve any problems you’re encountering!

Looking forward to your response!

Best regards,
Crimson

Zambia
1 review
0 helpful votes
Follow Sue Q.
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Not friendly to African users
April 14, 2025

A lot of game offers were "not available to my region" (Zambia). Never got a single survey. After fighting tooth and nail to gain what I could… I only made $10. And I have no usable offers left
The withdrawal process was instant though so that was good.

Date of experience: April 3, 2025
Freecash S. Freecash Rep
12 months ago

Hi Sue N.

Thank you for your feedback!

We're thrilled to hear you enjoy using Freecash, especially for the instant withdrawals. We strive to provide a great experience for all users, but we understand that offers can vary by country. We're constantly working to improve and expand our offer availability, including in Zambia.

If you encounter any issues with credits, please reach out to support@freecash. Com or use the 24/7 support link at the bottom of Freecash. Com so we can assist you.

Thanks for being a valued member of the Freecash community!

Regards,
Abubakar

New York
1 review
0 helpful votes
Follow Tyler Y.
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Scam?
April 13, 2025

You guys decided, without reason, to deny my payout for a completed 50$ task. When I spoke with customer support I was told, they didn't know the cause for the denial and they couldn't fix it. Wasted a week and 15$ of my own money, you guys got me good, disgraceful.

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 28, 2025
Freecash S. Freecash Rep
12 months ago

Hello Tyler L,

Thank you for taking the time to rate us! We’re sorry to hear you’re having issues with an offer not crediting.

While we work with various partners and may not have complete visibility into why credits are denied, we want to help you resolve this.

Please contact our support team at support@freecash. Com or use the 24/7 support link at the bottom of Freecash. Com to get assistance and potentially escalate the matter.

We look forward to your message!

Sincerely,
Crimson

Switzerland
1 review
0 helpful votes
Follow Luis F.
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Bad really bad. You need to spend way more that what you'll receive

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2025
Freecash S. Freecash Rep
12 months ago

Hello Luis R,

Thank you for taking the time to give us your feedback about Freecash!

We understand that it might be confusing to see offers with in-game purchase options. Please note that most offers are completely free, and any purchases are optional unless specified in the offer details.

We’re dedicated to making sure our users get paid quickly and efficiently, and our support team is available 24/7 to assist you. If you have any questions or need help, please contact us at support@freecash. Com or use the 24/7 support link at the bottom of Freecash. Com!

Sincerely,
Crimson

Canada
1 review
0 helpful votes
Follow skills V.
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Nice app and easy to withdraw too and a lot of game we can play!

Date of experience: April 3, 2025
GB
1 review
0 helpful votes
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At first I was hesitant. I saved up my points and then panicked that perhaps it was going to be another app that scams you. *THANKFULLY IT IS NOT A SCAM* I was able to cash out. After a simple verification.

The support offered is amazing. The system used to upload screenshots - impressive.

I don't blame FREECASH for these errors. It could be the app developers fault. But they offer instant, swift support. That has a far quicker response time than many large companies!

Play til your hearts content! Or you'll regret it!

Date of experience: April 3, 2025
GB
1 review
0 helpful votes
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Great!
April 13, 2025

I love this app/website works better than others, only issue i have from the UK is that you don't offer bank transfers to UK customers hence why the 4 stars.

Date of experience: April 2, 2025
Australia
1 review
0 helpful votes
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Not happy at all
April 13, 2025

Been denied rewards I have achieved and with not explanation for it. Now my account has been banned out of no where and I can't even make a ticket to get it fixed. Very annoyed with this

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2025
Freecash S. Freecash Rep
12 months ago

Hello Mackenzie G,

We apologize for the fact that your experience with Freecash did not meet your expectations. Our main objective is to ensure that our users are fairly rewarded for their efforts, and we are disappointed that this particular offer did not credit for you. Although our partners have the right to reject offers that they believe were not completed correctly or may be fraudulent, we understand that dealing with a declined offer can be frustrating.

Regarding your account ban, we employ numerous fraud prevention measures, including automated systems and a dedicated team of fraud investigators, to maintain the integrity of our platform. Given the nature of our service, where users earn cash for completing offers, it's crucial for us to safeguard against fraudulent activities.

We'd love to assist you in unblocking your profile if you haven't breached our Terms of Service. Please contact our support team at support@freecash. Com or use the 24/7 support link at the bottom of our website.

We appreciate your cooperation!

Best regards,
Crimson

Canada
1 review
0 helpful votes
Follow Oben R.
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I'm quite frustrated, as I had an offer to spend in real life money to get a credit that equaled more on freecash. I completed the offer and a few other offers during my time waiting, and 2 of the 3 support requests got denied after waiting for support for 19 days 😵‍💫 I'm still waiting on the last support item to belooked over. The weird thing is too they don't tell you why it was denied. Honestly a little shady.

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2025
Freecash S. Freecash Rep
12 months ago

Hi Oben R,

Thank you for sharing your feedback with us.

We apologize for the fact that your experience with Freecash did not meet your expectations. Our main objective is to ensure that our users are fairly rewarded for their efforts, and we are disappointed that this particular offer did not credit for you. Although our partners have the right to reject offers that they believe were not completed correctly or may be fraudulent, we understand that dealing with a declined offer can be frustrating.

We highly recommend reaching out to our support team via support@freecash. Com or utilizing the 24/7 support link located at the bottom of Freecash. Com. This will allow us to investigate the matter more thoroughly.

We’re here to help!

Sincerely,
Crimson

New York
1 review
0 helpful votes
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I rate 4 stars
April 12, 2025

I have fun playing games on this site
I have had some issues but over all I enjoy this sites

Date of experience: April 2, 2025
Arizona
1 review
0 helpful votes
Follow Capz N.
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Warning! Full of scams!
April 11, 2025

They keep refusing to pay rewards without any detailed explanation. I spent money and hours completing tasks, but suddenly, they didn't track, and I didn't get rewarded. I submitted a ticket and provided every detail with evidence showing I completed the task within the timeframe, but they kept saying, 'We can't provide details, but we can't pay.' The unpaid rewards have now exceeded $200. They never pay for bigger rewards. Don't waste your time and money.

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2025
Freecash S. Freecash Rep
12 months ago

Hello Capz K,

Thank you for your feedback.

We’re sorry to hear that your experience with Freecash hasn’t been positive. Our mission is to ensure that users are rewarded fairly for their efforts, so we’re disappointed that this offer did not credit for you. Although our partners have the right to reject offers they believe are not completed properly or are fraudulent, we understand this can be a frustrating experience.

Please reach out to our support team at support@freecash. Com or use the 24/7 support link at the bottom of Freecash. Com to see if we can help resolve this issue for you.

We look forward to assisting you!

Sincerely,
Crimson

Arizona
1 review
0 helpful votes
Follow Liam E.
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There are better options
April 11, 2025

Freecash used to be good, but they changed their odds structure so the streaks and daily bonuses now are always $0. Support is worthless and can never/will never help other than to just make excuses - usually blame the survey or the offer partner and tell you to contact them. Freecash also takes a percentage from Paypal cashouts which no one else does. Mostly just frustrating to use now.

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2025
Freecash S. Freecash Rep
12 months ago

We appreciate your feedback and understand your concerns. Our daily bonuses and streak rewards are generated randomly, and while some users may receive lower amounts at times, others may receive higher rewards. We ensure that the system remains fair for all users.

Regarding support, we always strive to assist with any issues, but for surveys and offer-related concerns, decisions are often made by third-party providers who determine eligibility and completion status. In such cases, we direct users to the appropriate support channels to ensure the fastest resolution.

As for PayPal withdrawals, the fee is not taken by Freecash but rather by our partner vendors as part of their transaction processing. Other withdrawal options, such as cryptocurrency, may have lower fees depending on the method chosen.

If you're experiencing issues with rewards or payouts, we’d be happy to look into it further. Please contact us at support@freecash. Com or use our 24/7 onsite support link at the bottom of Freecash. Com so we can assist you.

Sincerely,
Crimson

Texas
1 review
0 helpful votes
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Really good.
April 11, 2025

They are awesome and good pay. Yes sir reemaaaaasaassn oh not sure what you think of it but it is not that much of the same thing but it was

Date of experience: April 1, 2025
Georgia
1 review
0 helpful votes
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Great
April 11, 2025

Fantastic work to get money by playing games and doing surveys

Date of experience: March 31, 2025
Texas
1 review
0 helpful votes
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Fun
April 10, 2025

Great experience, fun and easy for anyone wanting to make a little extra money.

Date of experience: March 31, 2025
Colorado
1 review
0 helpful votes
Follow Kym A.
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I recently spent $200 to receive a gift card and it hasn't shown up yet. While I'm sure it will appear eventually, there is no place that I can find to check on it's status. I have also experienced several times where points weren't credited when I completed the task. And I don't know how to let you know. I also love playing Match Factory and there are times when it doesn't show on my list of games. Other than that, I love the challenges to reach goals! I would really love more sorting and matching games! Thank you for asking about my experience!

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 31, 2025
Freecash S. Freecash Rep
12 months ago

Hi Kym E,

Thank you for sharing your experience! We understand how important it is to track your rewards. Gift card processing times can vary, and while it should appear soon, you can check your reward status under the "Cashout" section. If you haven’t received it yet, please contact us at support@freecash. Com or use our 24/7 onsite support link at the bottom of Freecash. Com.

Regarding missing points, ensure you've met all offer conditions and avoid reinstalling apps, as this may prevent tracking. If you believe you should have been credited, please submit a support ticket with screenshots for review.

As for Match Factory disappearing from your list, some offers are time-limited or region-specific, so availability may change. We appreciate your feedback and will consider adding more sorting and matching games in the future. If you need assistance, don't hesitate to reach out!

Sincerely,
Crimson

Missouri
1 review
0 helpful votes
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Scam artists
April 10, 2025

They don't pay on games. Scammers. Don't play here if you want honesty

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 31, 2025
Freecash S. Freecash Rep
12 months ago

Hello Bryce W,

We’re really sorry to hear that you’re having trouble with Freecash! Our mission is to provide the best earning opportunities, and we’re disappointed to learn that you’re not having the experience we aim for. We’d love to hear more about your issues and help you get on track to earning your full rewards!

Please reach out to us at support@freecash. Com or use the 24/7 support link at the bottom of Freecash. Com.

We’re here to assist you and look forward to resolving your concerns!

Kind regards,
Crimson

Germany
1 review
0 helpful votes
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Leicht, macht Spaß und fesselt durch Herausforderungen der Quests.

Date of experience: March 30, 2025
Florida
1 review
0 helpful votes
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Great "Pocket Cash" Side Hustle
April 10, 2025

I'd seen cash for game play apps advertised in various places but never gave much thought to trying them out. A few months ago, my financial situation seemed like it was all about bills and nothing more. Wanting a little extra pocket cash, I read an article on side hustles that recommended FreeCash. Since I play games on my phone anyway, I thought why not give it a try?

I'm so glad I did! FreeCash is just what it claims to be: you play games, you earn cash. I've been using it for a few months and have earned a few hundred dollars so far. At first, I played games pretty frequently. That dwindled a bit and includes a couple of weeks where I didn't play at all. For the time I've spent playing games, I'm happy with the amount of money I earned.

The app is easy to use. You download games through the app (it will take you to your Google Play Store if you're an Android user). There are also surveys you can take to earn money. Be sure and read the details for each game at the bottom of the game's page to see how long you have to complete the list of tasks. Most games are 30 or 60 days, some are 90. You can earn money for making in app game purchases, too.

Cashing out is easy. You can do this various ways: directly to your bank account or PayPay or you can get your rewards as gift cards for various vendors: Amazon, Visa Pre Paid card, Google Play or Apple. Note that there is a 7 day wait period before your cash is available. This is done to prevent fraud. You can see a list of your earnings (listed as the individual offers you complete for each game) and when they'll be available on the Cashout page. It also keeps a list of your withdrawls (or cashouts). You can cashout in various set dollar amounts: $5, $10, etc. There is a small fee withheld for bank transfers, but it's minimal.

One other cash earning note,: be sure to go to the Rewards page daily. Here you can get a daily bonus & - on days where you earn enough - an additional earning bonus. Both are few a few cents each, but it adds up especially if your consistent with it.

Overall, if you're looking to earn extra cash and enjoy playing games on your phone, FreeCash is worth it. It's easy to use and there's no BS with it. What more could you ask for?

Date of experience: March 30, 2025
Canada
1 review
0 helpful votes
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Very fast!
April 10, 2025

Once a reached the minimal amount, the process was very fast!

Date of experience: March 30, 2025

From the business

Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.

The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.

On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...


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