On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Freecash Reviews Summary
The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
You can only withdraw in certain increments and there are fees associated with a lot of withdrawals. Takes a LONG time to accrue, and you have to give them your driver's license to get paid
I played Dice Dreams and earned a lot of money. It was withdrawn for unknown reasons. Like $200 worth. Ridiculous.
Hi there Katie W,
We’re truly sorry to hear that you’ve had a frustrating experience with Freecash. Our mission is to offer the best payouts and experiences for our users, and to achieve this, we work closely with our survey partners and advertisers. They individually review each offer and survey to ensure they are legitimate and completed correctly.
Unfortunately, there are occasions where rewards might be retracted due to issues like fraudulent activities or incomplete submissions. While we regret any inconvenience this may cause, please understand that these measures are in place to protect the integrity of Freecash and to prevent fraud.
If you have any more questions or need further clarification, we’re here to help! Please reach out to our support team at [email protected] or contact our 24/7 onsite support using the link at the bottom of Freecash.com.
We look forward to assisting you!
Kind regards,
Crimson
I completed multiple offers but was not given the rewards. I contacted support but they were not helpful.
Hello Ess B,
We’re really sorry to hear you’re having trouble with our site registering your completed offers! At Freecash, we strive to offer the best and fastest paying offers to our users, so it’s disappointing to learn that these offers are taking so long to pay out.
Some factors come into play when it comes to crediting, such as app tracking, making sure to follow our terms of service, and giving it enough time to process. From your review, I found your account and have sent you a direct message. For any additional assistance, please contact our support team at [email protected] or visit our 24/7 support link at the bottom of Freecash.com.
Looking forward to your response!
Sincerely,
Crimson
U can earn much money really just be honest and u will get much tasks to make since now i start from 3 days i make 20$ it so good behind my work just be honest
Ii cashed out my earnings to a visa gift card and I have not received it in my email.
Hello Ruthie M!
We at Freecash strive to provide the best and most convenient cashout methods for our users, so we are sorry to hear that you are having difficulties receiving your Visa card! Here are the instructions to redeem your Visa card!
Go to your profile (https://freecash.com/myprofile), select withdrawals, then you'll see a big green button allowing you to complete the process. Once you've entered your email (Make sure your email is correct, no typos!), a link will be sent to your email, which will require more information. After providing more information, the card details will be given to you.
I have also reached out personally to your account on site to relay these instructions! Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) so that we may take a look for you!
Looking forwards to hearing from you.
Kind regards,
Jax
App not available for IOS, Earn tab doesn't always show all my in progress apps, More Rewards drop-down doesn't load the page properly so you don't scroll. Easy to earn and easy to cash out.
I love this idea.
However, when you cash out in an Amazon Gift card- it can only be used on the American Amazon and not the Canadian Amazon which means we are paying shipping and import fees... please work on changing this.
Long wait times, PayPal is a scam with its rotten exchange rate and reaching customer service is nigh on impossible
Hello Peter C!
Withdrawing your rewards is an important part of using Freecash, and we are so sorry that you’re running into trouble with that! We strive to make sure our cashouts are quick, easy to access, and useful for our members. Our apologies that has not been delivered!
Please reach out to our onsite support chat, available 24/7, (link at the bottom of the site) or email us at [email protected] for more help with your withdraw!
Looking forward to hearing from you!
Kind regards,
Jax
Every time I have cashed out there was no problem. I enjoy playing the games they offer!
Es realmente increíble, muchas gracias por todo.
At the beginning, everything was alright but in the end it went bad.
Hello,
I received a notification stating that my account was indefinitely banned a couple of days ago. Since then I'm not allowed to withdraw money from my account without any justification. Very disappointed.
Hello Paul K!
Thank you for reaching out. Please note that we have fraud processes running 24/7 through automation and dedicated investigations team that monitor our platform and offers. In regards to your profile, we can confirm that we have detected data patterns that indicate breaches of our ToS which you agreed to upon creating your Freecash profile. Please note that we take abuse of our platform very seriously and this is why your account has been blocked. While we do apologize for any inconvenience this may cause, this decision will not be lifted or reversed. We do hope you have a good day in spite of this news.
Sincerely,
Jax
It is really easy to withdraw the money, I used an Amazon gift card and it gives you the code and the money goes straight to your account!
Games I love, little extra cash for playing them. A win-win!
You have to play many hours just to get a couple pennies...not happy with this app
Hello Linda C!
We are so sorry to hear this! We strive to make Freecash the #1 earning app, and so to hear you've been having trouble earning with Freecash is disappointing.
We would love to hear more about your experience at Freecash, and help you through any difficulties you may be having so that we can get you on your way to earning your full maximum! Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) to let us know how we can help!
Looking forward to hearing from you!
Kind regards,
Jax
Thank you this is 100 percent legit love also playing new games
Although a couple offers didn't pay upon completion, once you find the offers that work as expected, easily earn and cash out rewards!
So much fun and it's so easy! You can play a ton of games and they actually pay out
Not clear on time limits, limiting on what and how much u can cash out. Over all not happy
Hi Ashley L!
We’re so sorry to hear you’re experiencing problems with our withdrawal methods. We strive to offer the best service to ensure you can access your rewards as soon as they are credited. We’d be happy to take a closer look at your account and assist with any difficulties.
I found your account from this review and sent you a direct message. If you need more help, please contact our support team at [email protected] or use our 24/7 support link at the bottom of Freecash.com for further assistance. We’re here to help you get your rewards and resolve any issues!
Looking forward to assisting you!
Kind regards,
Crimson
From the business
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello A,
Thank you so much for taking the time to share your feedback with us.
Freecash partnered with various payment providers to offer a wide range of cashout options. Please note that any fees associated with cashout are solely charged by the payment providers and not by Freecash. Rest assured, all fees are clearly displayed on the cashout page before you confirm. In case you prefer fee-free cashout options, we have some great options available for you here: https://freecash.com/cashout.
As for the need to do an account verification, at Freecash, we prioritize the security of our users and the integrity of our platform. The request for photo identification is part of our standard “Know Your Customer” (KYC) process, which is essential for preventing fraud and maintaining a safe environment for everyone. With over 15 million registered users, we implement rigorous fraud prevention measures through advanced technology and a dedicated team of experts.
We understand that this process can be inconvenient, but it is crucial for protecting our community and partners from scams. Rest assured, we adhere to strict privacy policies in compliance with the European GDPR to safeguard your personal information. You can review our Privacy Policy - https://freecash.com/policies/privacy-eu for more details.
We’d like to help with any issues you’re facing. Please reach out to us at [email protected] or use the 24/7 support link at the bottom of Freecash.com for assistance.
Sincerely,
Crimson