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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
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Very easy to fill out the form and the staff is very nice
The staff at Morgan & Morgan have been professional and helpful, they took a good history of the problem at our home. They sent emails to us in a timely manner.
I had no issues getting my case taken. Very professional
It was well detailed and explained. Morgan and Morgan really has given me hope regarding my case.
Y'all doing very good handing my case and make sure I get everything I deserve
So far so good... Great response time. I called and had someone call me back within minutes. I now have signed the paperwork and will proceed forward in the hopes of the same great response time.
Ryan was detailed and exact with helping me initiating this claim
So far, so good! Very prompt! Call them and they were very attentive and responded in a timely manner!
Hi Dwight! Thank you for taking the time to leave us a review, it means a lot. We do always strive in providing a 5-star service and if there was something we missed, we'd love to hear from you. Please feel free to email me at [email protected] Tyler
Matthew was very complete and informative...
Also, he is a very good representative...
Thank you, Morris for your kind words. Happy to hear how well everything went with Matthew. All the best.
Have only made phone contact as of this time but she was thorough in asking for information
Hi Lorri! Appreciate you taking the time to leave us a few kind words. Happy to hear how well the process went. Take care!
Me gusto la manera en que me trataron y el agente fue amable y muy útil
Hola Nathalie. Gracias por sus comentarios. Espero que todo salga bien.
Very friendly and helpful with answering questions I needed help with
Happy to hear how well the process went for you, Diane. Hope you have a great day!
I have not met my representative yet, but since my initial call I have felt informed and thought of every second of the way. Im hoping this forward momentum continues throughout the rest of my case.
Hi Audrey! Thank you for your kind words and for allowing us to assist you with your claim. We are grateful fro the trust you've put in our firm. All the best.
The staff of Morgan and Morgan has been very cooperate and supportive based on my initial contact. It has been 11 months since I was assaulted, and have been eager to receive some level of closure in this case.
Hi Darrell! Thank you for your kind words and for the trust you've put in our firm. So sorry to hear what you've been through; we hope you find closure soon. All the best.
Worked with Jessica for most of the duration and he was awesome. The new attorney has been great also
Hi Roland. Thank you for taking the time to leave us a few kind words. This means the world to us. Have a great weekend!
Hi Donna! We appreciate your thoughtful words. This means a lot to us. Have a great weekend!
Just started and only gave basic information, have not received any information yet
Hi Melvin! Thank you for your feedback and for allowing us to assist you with your claim. We wish you all the best. We do always strive for a 5 star review, so if there is anything else we can assist with or any concerns you may have, please feel free to reach out to the Client Experience team. [email protected] Tyler
Mr. Moncadar was very pleasant and listened. I hope and seem to have gotten a great lawyer.
Thank you for your kind words, Tammy! Happy to hear how well everything went with Mr. Moncadar! We wish you all the best!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bennie! Thank you for reaching out. I'm sorry to hear about your rough time. Please reach out to Client Experience with your situation so we can help. [email protected] Tyler