Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Morgan & Morgan

Morgan & Morgan

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.


How would you rate Morgan & Morgan?
grey stargrey stargrey stargrey stargrey star

Morgan & Morgan Reviews Summary

The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Jasmine P.
Unfollow Jasmine P.
Share Review
Report Review

Review
March 21, 2021

I like the Morgan & Morgan Experience. It was a simple painless process.

Date of experience: March 21, 2021
California
1 review
0 helpful votes
Follow Brittany Y.
Unfollow Brittany Y.
Share Review
Report Review

Fast to help
April 5, 2021

Ms. Fama was very helpful and informative. She walked me through everything step by step

Date of experience: March 21, 2021
Georgia
1 review
0 helpful votes
Follow Joeanna J.
Unfollow Joeanna J.
Share Review
Report Review

Easy and Simple.
March 21, 2021

Wonderful, I was able to navigate easily through the site.

Date of experience: March 21, 2021
Georgia
1 review
0 helpful votes
Follow Jameka H.
Unfollow Jameka H.
Share Review
Report Review

Simple and easy
March 21, 2021

My experience was lovely and everything was easy and now i know who to go to.

Date of experience: March 21, 2021
Florida
1 review
0 helpful votes
Follow Leana P.
Unfollow Leana P.
Share Review
Report Review

Good
April 5, 2021

Good service for me. I'm happy that they are assisting me with all of this

Date of experience: March 21, 2021
Florida
1 review
0 helpful votes
Follow Milagros R.
Unfollow Milagros R.
Share Review
Report Review

Great service
April 5, 2021

Very helpful, informative and very useful he explained everything to me and what to expect.

Date of experience: March 21, 2021
Florida
1 review
0 helpful votes
Follow Janie V.
Unfollow Janie V.
Share Review
Report Review

Very helpful & caring
March 21, 2021

Been very helpful throughout our process. This is something we have never experienced. Made one phone call and they have been there for me since day one.

Date of experience: March 21, 2021
Florida
1 review
0 helpful votes
Follow Adriel X.
Unfollow Adriel X.
Share Review
Report Review

Real Professionals
March 21, 2021

Dashi did an amazing job, really professional! Made me feel really comfortable she asked many questions really professional manner was clear about everything and just an amazing job thank you

Date of experience: March 21, 2021
Florida
1 review
0 helpful votes
Follow Hannah Y.
Unfollow Hannah Y.
Share Review
Report Review

Awesome sauce!
March 21, 2021

Prompt professional very attentive and quick and easy process.

Date of experience: March 21, 2021
Florida
1 review
0 helpful votes
Follow Michayla M.
Unfollow Michayla M.
Share Review
Report Review

Thoughtful
April 5, 2021

They were very thoughtful and fast with everything

Date of experience: March 21, 2021
Florida
1 review
0 helpful votes
Follow Michael Z.
Unfollow Michael Z.
Share Review
Report Review

Great expectations met
March 21, 2021

Never failed to contact me, on the ball the entire way through.

Date of experience: March 21, 2021
Washington
1 review
0 helpful votes
Follow Ashley Z.
Unfollow Ashley Z.
Share Review
Report Review

Excellent Service
March 21, 2021

I'm Very PleasedThat I choose Morgan and Morgan. Amber made the experience very stress free. Thanks Everyone

Date of experience: March 20, 2021
Florida
1 review
0 helpful votes
Follow Michael Z.
Unfollow Michael Z.
Share Review
Report Review

Awesome
March 21, 2021

Morgan and Morgan, really are for the people, and im gonna tell all my friends about my experience..

Date of experience: March 20, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Michael for your kind comments and for spreading the word about our firm. It is truly an honor. We only want to treat our clients the way we would want to be treated if we were in their shoes and glad it shows. Hope you have a great day!

Florida
1 review
0 helpful votes
Follow Wanda T.
Unfollow Wanda T.
Share Review
Report Review

Very helpful and hard working
March 20, 2021

They were awesome work hard than you so much very compassionate Care

Date of experience: March 20, 2021
Mississippi
1 review
0 helpful votes
Follow Antrion Y.
Unfollow Antrion Y.
Share Review
Report Review

Great experience
March 20, 2021

Great people, fast and productive, and most of all strait to the point of getting the job done

Date of experience: March 20, 2021
New York
1 review
0 helpful votes
Follow Guy Z.
Unfollow Guy Z.
Share Review
Report Review

Great Work
March 20, 2021

I'm happy with the telephone experience. Marie satisfied all my questions and concerns.

Date of experience: March 20, 2021
Iowa
1 review
0 helpful votes
Follow Jessica H.
Unfollow Jessica H.
Share Review
Report Review

Jessica helton
March 20, 2021

I am nervous because I have never been in this situation before. I went through hell getting ran over and trying to recover. I got approved for food stamps but other then that I don't have any other income coming in and that is scary

Date of experience: March 20, 2021
Texas
1 review
0 helpful votes
Follow Brian J.
Unfollow Brian J.
Share Review
Report Review

3M lawsuit
March 20, 2021

Great will recommend to anyone. Person I was talking was great in helping me out.

Date of experience: March 20, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Brian for taking the time to leave us a few kind words and for the recommendation as that is the best compliment we can get. We wish you all the best with your claim and hope you have a fantastic day. Tyler

Florida
1 review
0 helpful votes
Follow Devonne V.
Unfollow Devonne V.
Share Review
Report Review

Great job
March 20, 2021

She was very helpful and did a great job. She took her time with me and understand and very caring.

Date of experience: March 20, 2021
California
1 review
0 helpful votes
Follow joshua V.
Unfollow joshua V.
Share Review
Report Review

Best experience from an attorney
March 20, 2021

Great, easy to talk to and very informative. Explained everything with alot of detail. Gave me all information before I had to request it. Reached out to me the day after the accident.

Date of experience: March 20, 2021