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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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Great customer service very nice to talk too. Very quick to respond
My experience was helpful and i am confident in my choice to use Morgan & Morgan.
I'm not gonna keep reading writing you people I gave you a good rate rate the first time this is the fourth time I'm not gonna keep right you
Amazing wonderful customer service. Well taken care of and answered all of our questions wonderful.
Great. Very helpful and knowledgeable. Very nice and direct
I was nervous, but she made it easy. Everyone was very nice.
It's been a trying many months but I feel like progress has been made with my physical health. Morgan & Morgan has directed to the best doctors who have so far helped me with each problem caused by my auto accident.
VERY GOOD. THE REPRESENTATIVES I SPOKE WITH WERE EXTREMELY PATIENT AND UNDERSTANDING OF MY ANGST. BOTH OF THEM MADE ME FEEL THEY WERE THERE TO HELP ME INITIATE THE PROCESS, AND I DID NOT FEEL RUSHED OFF THE CALLS.
It was quick and easy to do which help me alot in my time of need.we liked the friendly help and service they gave.
Mi experiencia fue de mucha confianza como las personas me atendieron gracias por confiar en ustedes..
Everyone responded in a very timely manner. The staff was very professional and courteous
Hi! Thank you so much for your 4 star review. We strive for 5 stars and would love to know what we could do differently to reach that. Feel free to email me with any concerns [email protected]
It has been a process, but they have every step of the way made it easier for me to get the help I need to recover.
Very professional, pleasant, helpfull and thorough. I will definitely recommend your firm to others seeking assistance.
I never want to be in another accident again because in the long run it mess with your body
Morgan & Morgan was my first choice due to the firm's reputation. Aaron was very thorough in questions and gathering information regarding accident. As such I am confident that Morgan & Morgan will pursue the matter well and in my best interest.
I had a very good experience my question was all answered and I'm very pleased
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sonja, we are truly grateful for your kind words. Happy to hear. Take care!