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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
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Very concern and understanding of what I am going through
Thank you Jacqueline! We are thrilled to hear about this. Hope you have a great day!
The team at Morgan and Morgan have been very helpful and concerning they have treated as if I were family. Thank to
Hi Brandon! Thank you for your kind words and for allowing us to assist you with your claim. Wish you all the best. Take care!
I simply googled best attorney for uninsured motorist claim. Morgan & Morgan came up as the Top Law Firm. I read about the firm and filled out the form that was online regarding my accident. My car accident was over a year ago and my car insurance has done nothing... Also, I had spoken with an attorney who assured me he would get started on my case right away. I owe over $30,000 in medical bills and the other driver hit me. I was sitting still in my car. The other driver had no insurance or driver's license, but he is able to retain an attorney? Both bones in my left arm were broken and I was off work for (3) months. This was during Corona so I was only allowed by my employer to take (30) hours per. Week of my sick time. I am a surgery scheduler so I type for a living. I am so THANKful I found Morgan & Morgan. Each person I have talked with has been kind, professional and compassionate to my situation.
Thank you
Hi Kristi! Wow we are sorry to hear what happened but we are beyond grateful for your kind words and for the trust you've put in our firm. We always strive at providing the best service possible and glad it shows. We always want to treat our clients the way we would want to be treated if we were in their shoes and so glad it shows. We hope you never need us again, but if you do, we are only a phone call away. Hope you have a great!
I found the Morgan and Morgan attorney who handled my case to be very professional and knowledgeable. I highly recommend this firm.
Thank you, Raana for your kind words. We are thrilled to hear how well everything went and I am sure your attorney will be as well. Take care!
I am so thankful for the Team that I was given, I have been fortunate to get placed with people that really are "For the people". They made things very understandable, were honest with me every step of the way and treated me with respect and not at all just like a client!
Thank you Andrea for your kind words. We strive at always being there for our clients and glad it shows. We wish you nothing but the best. Have a great day!
Ms Luisa Rainho she was awesome. She did her best to help me as much as possible an I highly appreciate what she did.
Thank you Akeem! We are thrilled to hear how well everything went and I am sure Luisa will be too. We always want to be there for our clients and glad it shows. We wish you all the best.
Hi Eton! We appreciate your kind words; we are glad to hear. All the best.
Hi Luis! Thank you for your kind words. This means all the best to us. All the best.
I honestly went in blindly, I just knew I needed help and I got A very rapid response from Morgan & Morgan call center. The lady taking notes was very patient and would ask me to go over details. After the report was sent in another rep called me to schedule a time to come to me for more information. The gentleman was very nice and informative. All my meetings with my attorney Jenney Keaty left me feeling hopeful. My word of advice is for these people to do their job right and be thorough, just have patience. My case settled and I am Able to get appropriate closure and put what happened to me behind me. I can really go on about how awesome the Morgan and Morgan team are. But there are not enough words.
Hi Josephine! We appreciate your kind words and for allowing us to assist you with your claim. I am sure Jenney will be thrilled to know about your experience. Our goal is to always go above and beyond for our clients and glad it shows. We are truly grateful for the trust you've put in our firm and wish you all the best.
Everyone I spoke with was great. I was explained everything very well. I hope everything works out great.
Hi Christina! Thank you for your kind review. We always want to make the process as easy as possible and glad it shows. All the best.
Thank you Dylan for your kind words. This means everything to us. Take care!
Muy buena atención muy amable y todo bien lo explicó muy satisfecho por la atención
¡Hola Yasmara! Gracias por sus amables palabras. Estamos felices de saber lo bien que salió todo. Te deseamos la mejor de las suertes.
Very nice man, very concerned. Answered all my questions. Very nice experience. Was my first time. Website very manageable. Especially for me! Thankyou
Thank you for your kind words, Donna. We always want to fight the good fight for our clients and glad it shows. We are honored for the trust you've put in our firm. Take care!
Lady at the phone guide me through the process, very patient. Thank you
Thank you, Thayana for your review. We are glad to hear about this. Take care!
Professional and easily accessible. Do wish that the state of Tennessee offered the opportunity to address my pain and suffering, the additional depression I endured as a result of the injury, the unsafe work environment that caused my injury, and the repeatedly inappropriate responses, and lack thereof, from my General Manager and his team.
Hi Claudette! Thank you for taking the time to leave us such a thoughtful review. We are so sorry to hear what you are going through and understand it can't be an easy situation. We wish you nothing but the best and looking forward to fighting this fight with you! Take care
Good so far. Just got in touch and awaiting further communication and advice.
Thank you, Clifford for your kind words and for the trust you've put in our team. We wish you all the best.
When this all start back in October 2016, I was wondering what the outcome would be. But Morgan & Morgan was there throughout the entire process. Made me feel very comfortable with everything.
Hi Larry! We are thrilled to hear your thoughtful review and happy to hear how well everything went. We know you could've gone anywhere else, but are grateful you chose us. Hope you have a great day!
Everything was handled professionally and timely and I was am very happy with the case.
Thank you, John for taking the time to leave us a kind review. We are beyond grateful for the trust you've put in our team. All the best.
Kanielle is great and wonderful to work with! I have a hard time getting to the phone sometimes and she is great to catch up with on all the things I've lagged on.
Thank you Justice for your kind words. I am sure Kanielle will be thrilled to know as well. We wish you nothing but the best moving forward with your claim. Take care!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kris! Thank you taking the time to leave us a few kind words. We wish you all the best.