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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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Thank you, Sally! I am sure Rafael will be thrilled to know. Take care!
Professional, Everything was explained to me in layman's terms. I am satisfied so far, I will see what happens in the second phase.
Hi Wesley! Thank you for your kind words. We always want to treat our client the way we would want to be treated and glad it shows. Our goal is to always provide a 5-star representation and if there is anything we could've done different, we are always all ears. All the best. [email protected] Tyler
Only started process, but receptionist was very friendly and knowledgeable
Hi Justin! Thank you for your kind words and for entrusting us with your claim. We always strive for 5 stars and would love to know what we could do differently to reach that. Feel free to email me with any concerns [email protected]
Hi Amber! Thank you for reaching out and allowing us to assist you. Happy to hear how well it all went. We wish you all the best.
So far its good, great customer service, and quick.
Thank you Michael for reaching out with your kind words. Happy to hear how easy the process was for you! Have a great day!
This was the easiest form I have had filled out!
Every easy to follow and fill out!
We appreciate your kind words, Kevin. Glad to hear how easy the process was for you. All the best!
Caring and relentless! Love the way they caribou the situation make me feel so comfortable! Just like family! The is an amazing experience for me!
Hi Willie! Thank you for your thoughtful words. We strive at always being there for our clients and glad it shows. We wish you all the best.
Great work from start to finish. Very helpful and resourceful
Hi Roemal! We are happy to hear how well everything went and I am sure your legal team will be too. We are beyond grateful for the trust you've put in our team. All the best.
Just got off the introductory phone call and the person who I talked to was very caring and patient. Thank you!
Hi Tamara! Thank you for your kind words and for reaching out. We are beyond grateful for the trust you've put in our team. All the best.
The person that I spoke with was very nice and happy to help me
Hi Melissa! We appreciate your feedback and happy to hear how it all went for you. Glad we could help. Take care!
Jay was Very helpful and amazing customer service. I look forward to working with Morgan and morgan
Hi Gabriela. We appreciate you taking the time to leave us a few kind words. We strive to provide excellent client satisfaction and glad it shows. I am sure Jay will be happy to hear as well. Take care!
It was ok so far.im looking forward to resolving this matter real soon
Hi Shannon! Thank you for taking the time to leave us such a kind review. We are happy to learn how well everything went. We do always strive at providing the best representation possible and if there is anything we could've done differently, we are all ears. Feel free to reach out to us for any additional feedback at [email protected]
Thank you, Mary for your feedback. Happy to hear how well the process went! Hope you have a great day!
They talk to u to u have a understanding just really nice
Thank you, MIguel for your feedback. This means everything to us. Take care!
My experience has been nice so far. Everyone seems very friendly and the atmosphere is professional.
Hi Samantha! Thank you for your kind review which embodies all what we strive to be. We know these can be trying times for most and want to do all we can to make this process easy. Hope you have a great day!
Very friendly staff and was able to help me with all of my needs
Hi Castello! Thank you for reaching out and for the trust you've put in our team. Happy to hear how well it went. Take care!
One of the easiest experiences of my life! Other than being slammed in to and injured by a drunk and high driver, all I had to do was take a few phone calls. I got the justice I was looking for and I am totally satisfied.
Hi Joey! Wow, so sorry to hear what happened to you, but we are thrilled to hear how well everything went. Our focus is to always be there for our client fighting the good fight and glad it shows. We hope you never need us again in the future, but if you do, we are always a phone call away. Take care!
At Morgan & Morgan, they made this process as easy as possible given the circumstances. They stuck with me for years and didn't give up. I've never been through anything like this before and they made sure to explain each step of the way over time. I highly recommend them and especially Zach Wiley and Ranita Forrest. Thank you all so much for your hard work.
Hi Kayleigh! Thank you for your kind words. We are thrilled to know how well everything went and I am sure Zach and Ranita will the thrilled as well. We only want to treat our clients the way we would want to be treated if we were in their shoes and glad it shows. We hope you never need us again in the future, but if you do, we are only a phone call away. Take care!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Diane! We appreciate your kind words. Take care!