Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 1949, we’ve been committed to providing you with the tools you need exactly when you need them. Trust us to help you get the job done without any compromises. Over 13K unique and hard-to-find products serving outdoor professionals. We have
Been an independent and family-owned business since day one!
Forestry Suppliers enjoys a generally positive reputation among customers, praised for the quality and reliability of its products, as well as the ease of the ordering process. Many appreciate the fast shipping and effective customer service, particularly in resolving issues and accommodating requests. However, concerns arise regarding the condition of some received items, delays in shipping for certain products, and the cumbersome website navigation. Additionally, customers express a desire for clearer information on the return process. Overall, while the company excels in product offerings and customer support, addressing logistical challenges could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
A Forestry Suppliers employee called me to make sure the recipient's address was correct. I am glad she did this!
This business sends my packages quickly and I receive them with no fuss.
Forestry-suppliers had the tools I needed and the service was excellent.
My experience ordering was easy, the items shipped quickly, and arrived as promised!
The repair part, snap ring, did not arrive with the first shipment even though there was an unsealed envelope for it. The company resent the part, again in an unsealed envelope. During shipping the snap ring apparently fell out of the envelope and was found in a crease in the bottom of the shipping box. The company should seal the envelope containing very small parts/items.
The items were on backorder, but representatives from Forestry Suppliers were proactive in letting us know when they would be available again and were very helpful is fulfilling our order. This was much appreciated.
Ordering the items was easy, we needed consecutively numbered markers. Website was easy to navigate and process
I've used this at multiple hospitals and they work well to prevent bites. The metal inlaid really seems to discourage the cats without hurting them.
I can find what I need in the catalog and make one call to place and pay for my order and reliably expect everything to arrive in a reasonable time frame. If I have a question about something, like a mix rate for a herbicide or whether or not a surfactant is needed customer service has someone to answer this questions.
I was a little worried since my class had only released the syllabus on the first day, but I was able to find all the required tools on here that I needed, and they arrived in good time!
The order was shipped very quickly and came with no issues.
I needed to order a pair of replacement gloves for someone who works on my property. I was very glad that this company had exactly the right brand of glove and also that they were willing to honor such a small order. In addition to that, the order arrived earlier than expected, and in perfect condition! I was very happy with this transaction.
As always Forestry Suppliers always has the products we need for our trail maintenance and trail races. Without fail, our orders are shipped quickly.
Everything was great. A slight problem was with shipping, but purely due to the odd circumstances of my location, and the confirmation call to confirm the odd nature showed fantastic customer service and responsibility. Good business!
I bought 8 of the Tree-Mate-O Tree Support. They are perfect for saplings that need support and the ability to move in the wind so that they can develop strong trunks.
1st time ordering from FS. Start to finish setting up new account and ordering the product took less than 15min. Expedited delivery came when expected. Got the tools out to the field and are working great.
Answer: Hi Jeff, We are located in Jackson, MS. Thank you!

