Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 1949, we’ve been committed to providing you with the tools you need exactly when you need them. Trust us to help you get the job done without any compromises. Over 13K unique and hard-to-find products serving outdoor professionals. We have
Been an independent and family-owned business since day one!
Forestry Suppliers enjoys a generally positive reputation among customers, praised for the quality and reliability of its products, as well as the ease of the ordering process. Many appreciate the fast shipping and effective customer service, particularly in resolving issues and accommodating requests. However, concerns arise regarding the condition of some received items, delays in shipping for certain products, and the cumbersome website navigation. Additionally, customers express a desire for clearer information on the return process. Overall, while the company excels in product offerings and customer support, addressing logistical challenges could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I placed my order and received it within a couple of days. It was exactly what I needed and has performed perfectly.
Looked online and found what I needed and ordered it. Prices were about the same as everywhere else, but delivery was very fast.
A great tool that will last a long time. A well built unit. Prescribed burns are great for animal habitats!
After purchasing the staff reached out to ensure that the details of my order were correct and facilitated shipping
I have placed several orders with Forestry Suppliers over the past few years. Every order was a positive experience from the ease of ordering, the shipping communication, and the quality of the product when it arrived. In one instance, an item was back ordered. Forestry Suppliers kept me informed of the item status until it was back in stock and shipped out to me.
Very clear web site, easy to navigate.
I ordered a McLeod, a fantastic tool for many things. Item arrived in a few days, and is of high quality. I'm glad to know of another quality tool provider.
Quick turnaround, product came in excellent condition. Will use again.
Prompt service & great staff! Had everything I needed in stock. Quick delivery.
When I ordered, I needed to update my payment and shipping address. For some reason the system would not let me delete my old address. I had to mess with the "address update" function to enter my new address and then get it to populate in both shipping and billing, so I wrote about this issue in my "shopping experience rating." The next morning I received a call from Forestry Suppliers, advising they held up shipping my order to make sure they had my correct shipping address. The individual I spoke with said he read the address update issue I had written the day before; so he confirmed they are using my correct address. I really appreciated this followup action on the part of Forestry Suppliers. This showed me they are professionally responsible and take immediate corrective action to ensure customer satisfaction and problem resolution. I have not experienced this level of personalized quality assurance from any other vendors! Thank you very much, Forestry Suppliers! John G.
Excellent customer service. I was first concerned with USPS delays that were posted on the web site but the product was delivered quickly.
Everything I needed and easy to complete the order...items arrived in a very timely manner.
Items were as I ordered and arrived in an expedient manner…very happy with the customer service and support.
First order. Purchased fiddle block pulleys 4-1
They work smooth as designed. Arrived on time.
Quick & easy always. I always pleased to see new products. Thanks
Quick and easy i have bought several things from you and have always been pleased.
I got the back order first and the original but it all came just prior to project so very happy it all came together in time.
So glad I found you on the internet. Harper was awesome! He helped me find the appropriate sheaths for the 2 axes I have.
Thanks so much.
I don't want to do this. I hate surveys. You asked if I received my shipment. I said yes and now I am forced to fill this out to send you my reply
Everything I buy from FS is good quality- clothing, tools, scientific gadgets, chemicals.
Very good customer service, as well.
Answer: Hi Jeff, We are located in Jackson, MS. Thank you!

