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Since 1949, we’ve been committed to providing you with the tools you need exactly when you need them. Trust us to help you get the job done without any compromises. Over 13K unique and hard-to-find products serving outdoor professionals. We have
Been an independent and family-owned business since day one!
Forestry Suppliers enjoys a generally positive reputation among customers, praised for the quality and reliability of its products, as well as the ease of the ordering process. Many appreciate the fast shipping and effective customer service, particularly in resolving issues and accommodating requests. However, concerns arise regarding the condition of some received items, delays in shipping for certain products, and the cumbersome website navigation. Additionally, customers express a desire for clearer information on the return process. Overall, while the company excels in product offerings and customer support, addressing logistical challenges could enhance the customer experience further.
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Im always amazed how quickly they get orders delivered.
On time, handled professionally. Products as described. Prices reasonable.
A great purchase for quality field notes. Delivery was prompt and the books arrived in good condition. I have found these to be as good as name-brand all weather notebooks at a much lower cost.
I place an order via email. Then I have to answer the same questions... for each delivery...via phone call regarding delivery. Sometimes phone response is several days, Should be easier.
I ordered 2 of the TMO-Pros (Tree-Mate-O). They worked just as advertised. I would recommend getting the Pro model because it is expandable. I have already adjusted the expandable feature. Also would recommend getting some extra rubber bands for the future for only a $1 each.
I called customer service on 26 Feb 2024 and told them that what I received was not what was pictured on the website. The customer service rep told me that she would give me credit back on the item. I called back on 4 Mar 2024 to let them know that I still haven't received a credit back on my credit card. As of this morning I still haven't received a credit. I'll give it one more day, and if no credit is received, I'll just dispute the charges.
Love the sheath that comes with the knife. An unexpected pleasure
It was a great shopping experience! Easy to find what I was looking for and get it in a timely manner.
For starters, I purchased a handful of items from Forestry Suppliers, and shipping was great. All items were received earlier than expected. One of the items purchased was a Council Tool's Axe. As my luck would have it, the handle split within the first few strikes. Although I figured I would just be told it split due to misuse, I decided to give FS a chance to back their products. I took pictures from all angles, and typed a detail account to their customer service department. I promptly received a response with an apology and an offer for a replacement or a refund. I chose the replacement, and it arrived two days later. I have never been more pleased with a bad experience. They'll definitely receive my future business.
Website was very easy to use. Had trouble locating a product. I called customer service and they were very friendly and helpful!
The shopping experience was easy and straightforward. No problems were encountered. It was very quick and an easy order.
Was happy with experience. Box did come with small hole in it.
My product was delivered quickly. Very satisfied with my experience!
The measuring tape is one of the favorites used by production operators to measure outside diameters with accuracy. I'm new to the company been 2 years compared to folks with 30 plus years. I had to find this tape for the team members and it measures against the standard gauge perfectly.
Website is great. It's easy to find what I'm looking for. Great selection of items.
Good service, will order again. Products came in a timely manner.
Online ordering is very simple with many items to choose from.
Quick and easy process. Also very affordable and It's pack very secure! They also make sure to o check that you received your package!
Answer: Hi Jeff, We are located in Jackson, MS. Thank you!

