Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 1949, we’ve been committed to providing you with the tools you need exactly when you need them. Trust us to help you get the job done without any compromises. Over 13K unique and hard-to-find products serving outdoor professionals. We have
Been an independent and family-owned business since day one!
Forestry Suppliers enjoys a generally positive reputation among customers, praised for the quality and reliability of its products, as well as the ease of the ordering process. Many appreciate the fast shipping and effective customer service, particularly in resolving issues and accommodating requests. However, concerns arise regarding the condition of some received items, delays in shipping for certain products, and the cumbersome website navigation. Additionally, customers express a desire for clearer information on the return process. Overall, while the company excels in product offerings and customer support, addressing logistical challenges could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The shopping experience was fine. The product I received is exactly what I wanted. The only downside was the shipping was longer than I expected. Not sure if that is the company's fault or the government's. Some supply chain issues are still around because of Covid.
Easy to order and great price for the drip torch. Product arrived quickly and was placed in service with our department.
Smooth purchase and delivery experience with peace of mind from using a trade-oriented retailer rather than one of the kitchen sink sites.
I wish the shipping were more affordable.
Slow start but they delivered ahead of expectations
Fast friendly easy customer service. The website was easy to use and your invoicing was easy to pay from with my credit card. My books came fast through the US mail. Thank you.
They sent me the wrong item, however, I called and the service person solved the problem.
Easy online purchase. Improperly made smoke face mask was promptly replaced. Very satisfied!
The site was very easy to navigate and find exactly what I was looking for. My order arrived on time and didn't dissapoint.
Would have liked a promo code or free shipping for a substantial purchase but
Could not find one. Edit: was contacted by Will at customer support and he followed through with free shipping on my purchase.
Overall, very satisfied with the service and product
It was fine. The order took two shipments, but the second shipment fulfilled to order.
I ordered an item and received the wrong size. Your company did a great job sending me the correct item very quickly. Great customer service. Thank you
We purchased Controlled Burn Equipment/ Wear for one of our rangers. It arrived within the estimated time frame. Thank you.
It was pleasant, I was able to get everything I needed. Orders were shipped and received on time.
They had what I needed at the best price and I received my order even faster than the given timeframe.
Answer: Hi Jeff, We are located in Jackson, MS. Thank you!

