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Footwear etc.

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.

Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)

Additionally, we never stop searching for the most comfortable and fashionable footwear from around...


footwearetc.com
Founded in 1986
San Jose, California, United States
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Footwear etc. Reviews Summary

Footwear etc. has a rating of 4.8 stars from 1,469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and timely manner. Footwear etc. ranks 10th among Shoes sites.

service
124
value
563
shipping
563
returns
2
quality
572
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10,516 reviews

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Florida
1 review
0 helpful votes
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Quick Ordering
August 8, 2025

You need to put in the "search" for exactly the item you need. Don't just go by them narrowing down your search for you.

Date of experience: July 29, 2025
Idaho
1 review
0 helpful votes
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Shopping experience
August 8, 2025

It was easy. The website was not difficult to navigate for someone like me with very little technology skills.

Date of experience: July 28, 2025
Florida
1 review
0 helpful votes
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Color not as expected.
August 7, 2025

The color was not green as pictured - actually a black trim. And maroon toe.

Date of experience: July 28, 2025
Idaho
1 review
0 helpful votes
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Easy ordering
August 7, 2025

Ordering from Footwear Etc. was a breeze! The process was super easy, the checkout was quick, and my wallet arrived right on time. Their prices were unbeatable—I couldn't find a better deal anywhere else. I'll definitely be shopping with them again. Great experience from start to finish!

Date of experience: July 14, 2025
California
1 review
0 helpful votes
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Easy to return
August 4, 2025

The purchase was easy online and the shoes were delivered as promised by certain date. Unfortunately, I had to return them. Footwear etc. made it easy to do it after I gave my reason for the return. I like Footwear etc. and buy its shoes often to great satisfaction. This return was an exception.

Date of experience: July 25, 2025
Arizona
1 review
0 helpful votes
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5 star
August 4, 2025

I have purchased many shoes from footwear. I have never had any issues.

Date of experience: July 25, 2025
Illinois
1 review
0 helpful votes
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Product as described!
August 4, 2025

Arrived quickly and packaged beautifully with personal note.

Date of experience: July 25, 2025
Philippines
1 review
0 helpful votes
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Smooth and Hassle-Free Shopping
August 4, 2025

Smooth and hassle-free online shopping experience! The ordering process was easy, and my item arrived on time and in perfect condition. Highly satisfied!

Date of experience: July 25, 2025
Ohio
2 reviews
0 helpful votes
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It was great
August 3, 2025

Love the shoes, easy to get on because my heel slides down the back.

Date of experience: July 24, 2025
Tennessee
1 review
0 helpful votes
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Good selection
August 3, 2025

Decent stock of hard to find items and good prices

Date of experience: July 24, 2025
New York
1 review
0 helpful votes
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Beautiful shoe
August 3, 2025

This is the second pair I've ordered from this website. It's quick in seven days. I get my Shoes. I've had no complaints so I'm definitely going to order again.

Date of experience: July 24, 2025
Missouri
1 review
0 helpful votes
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Quick order turnaround
August 3, 2025

I ordered these and they came really fast. I don't remember how fast exactly, but sooner than I expected!

Date of experience: July 23, 2025
California
1 review
0 helpful votes
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I am very happy with these shoes. They are easy to wear and very comfortable to walk in

Date of experience: July 23, 2025
Florida
1 review
0 helpful votes
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Ok
August 2, 2025

If is possible I would like to change the color... but I don't have the box anymore,,,

Date of experience: July 23, 2025
California
1 review
0 helpful votes
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BONDI 9
August 2, 2025

Delivered quickly and professionally. Footwear is where your feet belong.

Date of experience: July 23, 2025
California
1 review
0 helpful votes
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Excellent shopping experience
August 2, 2025

Easy to order on line & item arrived within a few days. When I needed to exchange the item and decided to do so at the store, they were helpful in reserving a replacement. At the store, the sales people were extremely nice and helpful. I ended up returning rather than exchanging the original item & bought something else entirely. Went to San Mateo store which has nice selection of clothing labels, such as Habitat, which I like very much.

Date of experience: July 18, 2025
California
1 review
0 helpful votes
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I like these shoes because they come in wide widths with lots of room for toes.

Date of experience: July 22, 2025
Missouri
1 review
0 helpful votes
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Fast delivery
August 1, 2025

These are comfortable and cute shoes. They are true to size, width, and support. The order was processed and delivered quickly.

Date of experience: July 22, 2025
California
1 review
0 helpful votes
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Boots
August 1, 2025

It was fine. They were delivered on time would order from them again.

Date of experience: July 22, 2025
Illinois
1 review
0 helpful votes
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Munro slides
July 31, 2025

Stylish comfortable shoes, goes with everything and comes in narrow.

Date of experience: July 21, 2025