Foodie City NetworkReviews 23

This shady company is now going by the name of Table Gourmet and Crave.Taste.Eat, although the "Foodie City Network" site is still up. Don't fall into the trap like I did. I placed an order and a couple days later was hit with an additional invoice for nearly $50 more for shipping. When I emailed them asking for clarifying questions on why I received the additional shipping invoice and to actually confirm the item was in stock, since their policy on the website states they can substitute for a similar item if something isn't in stock, I received no response. Sent a follow-up email and still didn't receive a response. I tried calling both numbers listed for this business and the Table Gourmet with no return phone call. The only "communication" I had with them was notes added to the invoice telling me to pay or if I wanted to cancel. They never took the time to get in touch with me. Unacceptable for a "small business." I also sent a response on their Contact Us page and tried their AI Chatbot and asked to speak to a live person, which also didn't yield any responses.

Eventually, I offered an ultimatum that if I did not hear back from them, I'd be disputing the charge with my bank, since I explicitly said on multiple occasions that I would not pay the additional shipping fee if they couldn't offer me an explanation of my two simple questions about stock status and reasons for an additional $50 shipping charge. At that point, THEY cancelled my order. Only time will tell if I'll actually receive my money back through the Shop Pay service or however that's taken care of via e-commerce. If I don't receive my refund within a reasonable amount of time, I'll certainly be disputing the original charge with my bank for a full refund.

Absolutely unacceptable behavior for an online merchant and I certainly hope nobody else falls into the trap. It was a lot of unnecessary headaches during an already stressful time of the year, especially when this was intended to be a gift for someone. As the title states, BUYER BEWARE!

Edit as of late-December: Fortunately, I did receive my money back, so I figured I'd post the update. By the looks of it, I'm certainly one of the lucky ones! It appears that the saving grace in my scenario is the fact it never shipped because I wouldn't pay the additional shipping without an explanation of why the extra cost and never received a verification that what I ordered was actually in stock. In the interest of full transparency, this is why I'm posting this update. I'd recommend you still avoid like the plague, but it is possible to get your money back (if you never received a shipment from them). My assumption is they don't want to set off too many alarm bells with the Shop Pay/Shopify service with not refunding when an item was never shipped.

Scam company! Read the reviews! This couple are scammers! Don't fall for it. You will never receive your merchandise you paid for. They have scammed so many
People it's crazy that they are continuing to get away with this!

This company is not responsive to multiple requests (voice mails and through their system) to cancel order. 2 months later, goods came were incorrect product and incorrect quantity. Company will not respond to refund or tell how to send back the incorrect product.

Ordered a limited edition Brumate Slim Can Hopsulator- was surprised anyone still had these in stock. Never received product. Merchant marked it refunded, never received refund, had to do a chargeback via my bank. Not sure how this site or business hasn't been taken down yet by the state of South Carolina with the amount of complaints and scamming going on to lots of people it seems

I ordered Egg Custard Tarts for my Husband. They took the money, But I never received the goods. When I emailed them they said that I had disputed the payment and they cancelled the order. That was a lie. They never returned my money. So I had to file a dispute with the credit card company. Don't use these people they are dishonest people.

Placed an order with FCN on Dec 7 as a holiday gift. Nothing has arrived because nothing has shipped!

Over $120 in and I still don't have my product. No call back, no return email. I did talk to a bot on their website, but then they stopped responding when I had follow up questions. I ordered my appetizer for an event on 11/8. It's now 11/20 and my event is for 12/2. I thought I gave myself plenty of time to get the order without stressing. Now reading these reviews and afraid I'm out a lot of money. This sucks. I had high hopes. Has anyone actually received what they ordered or is this a total scam?

Let me be clear. I did not purchase. I knew better. The woman has had at least 5 fraudulent or at least mostly fraudulent businesses with horrible reviews. Apparently she's not all that bright, either. She posts a great review with cease and desist... proving she is the owner, which is against this site's policy. I wish everyone well, but don't wish to see people part with their hard earned money.

DO NOT ORDER FROM HERE! My father who is 89 years old placed an order to be shipped (3 day shipping)to his brother for the Portillo package. It was never received. My father tried to call this co and no one answers nor retuned his call. I contact the co via chat. Clearly they have zero customer service skills and zero accountability. Would not give shipper info, date of shipping, reason for reship nor original tracking #. See pics below for online convo. This review is based upon my experience. Pics uploaded sideways.

I ordered some cheese for my mom on May 15. It is now May 30, and the order status is 'awaiting fulfillment'. No one answers the phone or returns voicemail messages. Chat is live, cutely proclaiming that there is an actual human there, but no one responds. Credit card is thru Clover and hasn't been charged through on this processing system yet. I want to cancel, but can't reach anyone. Hugely dissatisfied.

I placed an order on November 7 and selected Express 1-2 day shipping. I emailed them about 10 days later inquiring about my order, since I'd received no updates since. I was informed my order would be shipping that day and given a tracking number.

I tried the tracking number for several days, hoping that maybe it just hadn't been scanned in yet, but kept getting the same message on USPS that the tracking number was invalid. Then I started digging and found reviews. Several people mentioned fake tracking numbers. Their social media accounts also have ZERO comments which I always find really strange.

I finally got an email back about the tracking number and the new number they sent was totally different (so obviously not a mistake) and with a different carrier - UPS. I asked for explanation but no response.

I was pretty certain at this point I had been scammed but my order was received by the family I shipped it to on November 23rd. It was missing items and several items were incorrect but I didn't bother contacting them because I was just over the entire thing. I hope the food was fresh - can't confirm.

I would be very wary about ordering from here. Sending a fake tracking number is just a really strange thing to do to bide time. Just be honest!

After repeated order updates, I was finally notified that my order had shipped and was provided with a USPS tracking number. When checking the status after a few days it came back invalid. It was a bogus number! Contacted them again and after a few days was notified they had issued a refund against my credit. I waited over a week and checked with AMEX, no refund was issued. AMEX withdrew the charge from them on my behalf.

I bought coffee from their online website and got nothing back. Order has been "waiting for fulfillment forever", I even paid more for quick shipping.

I had very bad experience with this company. I ordered specific gluten free baking mix, which I like (Bella). I paid for the order, and I waited for 4 weeks for the order. Nothing happened, and I sent email asking for a refund if they cannot fulfill my order. After another 3 weeks I received a different product Pamela's Pancake & Baking Mix (also gluten free baking mix, which I tried in the past but did not like it). The product they send me I could buy on Amazon cheaper, and I could receive in 2 days from Amazon, and not after 7 weeks wait time. I sent another email indicated that I would like to return the product they sent me, but no response. When you call the phone number they list you get VM and they do not return phone calls after you live your phone number. They do not respond to email neither. Dishonest company. Don't use them.

Do not order from this company. I placed an order with them on October 26th, 2021. My account was promptly debited and I received my order December 22nd. Apparently my product was on back order and I only obtained that information because I emailed, called, and finally Facebook messaged. They sent the wrong item of lesser quality and when brought to their attention I was informed my order delivery had been confirmed. That was it no other resolution or response of any kind. They are not members of the Better Business Bureau but the reviews on that sight indicate these people are scammers. I'm inclined to believe it. Booooooooooo foodie city network.

I ORDERED A 12 PACK OF A PRODUCT AND ON THEIR SITE YOU CAN PICK THE FLAVORS YOU WANT. I PICKED 6 FLAVORS AND ASKED FOR 2 OF EACH. SHORTLY AFTER MY PURCHASE I RECEIVED A SHIPPING ALERT AND A USPS TRACKING NUMBER. THE TRACKING NUMBER IS INVALID, THEY DONT HAVE A PHONE# TO CALL SO YOU HAVE TO RELY ON THE CHAT FUNCTION. I TRIED TO COMMUNICATE WITH THEM 2X THAT THE TRACKING NUMBER WAS INVALID. AND REQUESTED A VALID TRACKING NUMBER. NO RESPONSE EVER RECEIVED. A PACKAGE FINALLY ARRIVES VIA UPS FROM A COMPLETELY DIFFERENT COMPANY? NOT AT ALL THE FLAVORS I HAD ASKED FOR?. FINALLY MANAGED TO GET SOMEONE TO RESPOND ON THE CHAT AND THEY SAID THEY SENT WHAT WAS IN STOCK. WHY WOULD YOU ALLOW PEOPLE TO SELECT ITEMS THAT DONT EXIST? GIVE A FAKE TRACKING NUMBER ANDTHEN PASS OFF THE PRODUCTS AS YOUR OWN? THE REP OFFERED TO EMAIL ME A RETURN LABEL IF I WANTED TO RETURN EXPLAINING I WANT A FULL REFUND UPON RETURN. WHEN I ASKED WHEN I COULD EXPECT THE LBEL, SHE GHOSTED ME AND I HAVE YET TO RECEIVE A RETURN LABEL. THIS COMPANY IS SHADY AS HELL. Also check BBB. TONS of complaints!

Not only should buyers beware but any company or brand considering doing business with this "company". FCN took our products, sold our products and then refused to pay, claiming initially that they needed more time due to the pandemic. They then requested we send more products and after we refused to send without payment due for the previous monies owed to us ($3500) they then claimed that they took a loss because of shipping costs. They sold over $7000 worth of our products and charged the consumer shipping on top of this and then claimed they took a loss. It's laughable except for the fact this is a pattern. After much research I've found this is an ongoing pattern and many other brands have fallen victim to Mike and Anita Holcombe. The state of SC needs to look into this fraudulent company. I'm including the report of sales from FCN that shows what they owe as well as emails with confirmation from Anita Holcombe.

These guys have no idea how to package frozen food. Most of the deliveries are spoiled in transport if they dont just take your money and not ship. The owner, Anita Holcolmbe is a crook and her husband is a biker gang drunk all of the time.

I ordered two items on November 25th for a gift. Emailed and asked if they could be shipped to arrive on or before December 22nd. Received an email saying that was possible. As of today, December 27th, the Foodie City Network web site says my order was cancelled on December 22nd. My credit card was charged for the purchase on November 25th. I just checked and a credit has not been issued. They have not responded to my inquiries other than to cancel my order, which I did not request!