FlylacesReviews 15

My son wanted to buy foamposites. We ordered Foamposite 011 Penny Foamposite One "Shooting. We ordered on July 26,2013 and received the shoes on August 14,2013. They have a 14 day money back guarantee --"not so". We wanted to return the shoes and to no avail got no response from them on where and how to return the shoes. First of all, no live person at the number listed on the site. A chat line appears during the hours from 12pm-8pm EST. I have chatted with "Danny" 5 times, sending the same info that was required. Still no response from "*******@flylaces.com. I REPEAT DO NOT ORDER FROM THIS PLACE. THEY DO NOT WANT TO GIVE A REFUND OR EXCHANGE. Never again. If you can not speak with a live person or the location is not American located, unless you know 100% that the company is on the up and up, DO NOT PURCHASE ANYTHING... Very disappointed.

My experience with Flylaces just got worse over time. I had ordered from them twice, the first time things went smooth. Then, the second time, it was awful. I ordered a pair of Louis Vuitton shoes back in May. After you order, you are supposed to wait up to 3 days for the order to process. After 8 days, the order status still showed processing. I had not received any tracking number at all. Calling for customer service was awful. They have a number, but it takes up to 20 rings for them to pick up. And when they do, it's not worth talking to the service team. A lady told me she would find out and email me. I never got her email. Then a man told me that over the weekend (this was on a Saturday), he would find out and email me on Monday. It was Wednesday, and no email. I finally was able to speak to him again after 2 weeks of pure confusion and "Where is my order?", he was able to tell me they were out of stock. It took 2 weeks to find out they had no shoes, and it was a waste of money. I was able to get my money back and he told me he would send me some coupons to make up for this. I got a 5% cash off coupon... not like I'll be ordering from this site.

My advice: They treat you like crap, you will not know where your package is, and most of the time the inventory is sold out but still says in stock.

Use other sites!

This website is not a scam Trust me or not i do careful shopping ALL THE TIME. Now what i will say is yes this site is without a doubt selling counterfeit goods. There are shipping from China, you can tell they use EMS. But most of all they do complete your order and ship out. Follow their instructions register an account, and they have their on tracking page. Its not guaranteed fast shipping, but you will receive your goods. I have :)