FlexShopperReviews 789

They are hard scammers. Felt good to get the items so easily. Then they made up stories about insufficient funds. Doubled the payment + changed it so it would come out every week. This morning, they took 3 payments out and lied to me saying they initiated it days ago.

And boy do the people they hire have 0 class or education. One woman called me ridiculous while transferring to a supervisor who had even WORSE manners and asked a question and spoke over me.

Do not do it. They abuse desperate people.

These people stopped charging me for almost 6 months and today outta the play they drained my account now I can't even pay my car note I will never ever get anything from this place ever again the worst people ever. When you call you will be on hold forever just to get a simple hello. They all sound like they hate their job. I'm beyond upset at this moment. How do you just sit there and drain a persons account like that they pretty much kept charging until they couldn't charge anymore.

I had the for a year. They stopped taking the money out 4 months ago. When I called they said I had to talk to an account manager who never return calls and never answer. Finally today they decide out of the blue to charge my card almost $400. I called and spoke to three different people to include a manager and they all refused to help me. They are dishonest and do what they want. They need to be put out of business. Do not do this. I know it sounds enticing but I ma telling you. You can save their amount of payment for 3 months and but it outright. I am paying over $200 for a video game for my son's Nintendo Switch that is $50 in the store! I was stupid!

I place my order all happy. Then after receiving my confirmation I went online to look at the reviews of the company and to my surprise I was very disappointed at all the reviews and people complaining about not getting their packages and things like that.So I called and asked to cancel my order they said that the order has already been sent in. And "they sent a request to cancel the order" and if the order gets delivered to my house they told me to reject the package so the person sending it can send it back to flex shopper. Pretty much like every story is on here. But this is where it gets interesting... upon reviewing the contract. Besides all of the extreme interest rates at the very very bottom there's a document which entitles you to cancel your order within three days of the initial purchase. That's funny because over the phone they had told me that the cancellation request might take up to three days. So this is where it got even more weird, I was so infuriated I YELLED at them. I even said "the contract states I have three days to cancel the order, what games are you trying to play?" they still told me i was stuck. I threatened them. And then with in a few minutes they took my order off, so they can process the cancellation right away they were just trying to get me to get it delivered and at that point I would be stuck with everything. DONT BUY FROM A COMPANY THAT WONT LET YOUR RETURN YOUR PRODUCTS. READ THE AGREEMENT!

I bought an item it was the wrong item but they still trying to charge me for it. Also they are charging me for an item that I never received... tried to return the first item. They said wait for email but never sent me instructions for return. I contacted them 4 times. I told the delivery people when they first tried to drop it off I didn't want it. But they told me to call for a refund. This is the worse company I ever felt with and they will mess your credit up... Everyone need to call better business and the consumer affairs on them!

I made an order on January 2nd and immediately right after I made it I called to cancel because I had changed my mind. The woman I spoke to told me that she canceled it and if it still arrives to decline the order, however I could not do that because ups dropped it outside my door. So I called flexshopper customer service once again and described my problem, and I was told I would get an email describing how to return it. Here I am three weeks later, and no email, the item is still sitting in the box untouched. And I was charged for an item that I did not want. NEVER AGAIN

Received thomson laptop had it for an hour it was damaged. Contacted customer service immediately they are giving delays of 3 to 5 day on getting return label so they can at least get one payment out of your account. Grace (customer service agent) stated its in my possession so there is nothing they can do to stop payment. I could not believe that. I canceled and informed her i would dispute the charge should it appear. This company does not care about you as a customer. I wish i could give them zero stars.

I bought an ipad here for a christmas present and tell me why the item already came with damaged. So I called customer service after waiting for so long to reach someone they told they would replace it blah blah because iwasnt going to pay for something that has damage. Yet they said someone would e-mail with more info onhow to return it but no I didn't get any email at all annnnd they charged me that same week. Like wtf i called onviously they would be close bcause its christmas week and the holidays they're busy so now i have to give a damaged present because the new item wouldn't be able to come on time and nobody even reached out to me after ive been told they'd fix it don't even waste your time they're items are mostly used.

Ive seen $0.25 Lemonade Stands that were more operationally sound and better run. I work within the financial industry and opened an account to utilize the 90 day same as cash for holiday shopping. This company is unethical and manipulative in any way that they believe they can benefit financially. I have multiple recorded conversations of them attempting to breach contract due to a price change in the requested item prior to them aquiring it. Their contract states that the inventory acquisition takes place at the time the contract is drafted. They have admitted that they do not do so until the contract is executed, which is exactly why they would want to "cancel the order and have me place a new order". They stated they would not honor the terms of the original contract when the new order was placed. Ultimately they did reinstate my order at the price originally contracted but only after I requested to speak with management. My personal opinion is that they will be bankrupt in 18 months or less so while I certainly do not condone the practice, I imagine they will likely have a significant number of customers purchasing items with the hopes of that occurring. Also consider taking your contract to a local attorney, as my personal belief is that if taken to court, this will be deemed not to be a lease by definition and will be determined to be userous, which in some states results in the consumer being refunded all funds paid and keeping the item free of charge. The company nearly had to cease operations last year because their financial institution was requiring a significant injection of capital if they were to continue supporting the organization. Steer clear of this ethically bankrupt organization, as it is clear they attempt to prey on a demographic of poor and low middle class Americans that are financially struggling to make ends meet.

I ordered a camera from these people. A few weeks later I got a call from the people who were delivering the camera except it wasn't a camera, they had sent me a buffet server. I told the guy I wasn't interested and to send it back. A week later, they called again and wanted to set up delivery. Same item. I told them I had no interest in it and told them I had no interest and to send it back. Just out of curiousity, I checked my account and it stated that delivery was made on January 5th. Oddly I haven't received anything from these people. Stay away from these people. They are dirty and they do not get good reviews.

BAD! What kind of company does not have accessible website online? So I got 4 tires from NTB "Continental" ones, I purchased them through flexshopper, since my credit was low. So they begin to deduct from your bank account, every week, which is insane, but I needed the tires. So I call one day and ask well "how can I see the payment history?" and the lady said "is going to take 24-72 hours for me to send it to you", yet is been weeks have not received nothing! So I called again to pay it off, the guy told me the same, no access just with talking to them. Who knows maybe I paid more than I had too because never saw a single payment history or record in my hands. I'm glad I payed it off. Honestly don't get them, do your research first!

I purchase a game trail camera a year ago. Weekly payments coming out of my bank. Account. I recently moved and wanted to order something else. So I requested a change of address. They wanted a utility bill showing 4 corners. Did that. That wasn't good enough. Then they wanted my bank statement. The same one they are taking my weekly payment out of. Not good enough. Then they wanted those two along with my photo ID. Still no change of address Terrible

I already knew going into this I would be overcharged (price-wise) for my items. But my credit is in a state of disrepair (currently being worked on) and this was the only way I could get my daughter's most wanted Christmas gift for the holidays. I've used similar places before, some with home fronts, some without. So I know how it works. Generally, if you stay on top of your payments, then you don't have any problems. Things happen, and you can't always do that, but understand going into it, this is not one of the types of places that is going to cut you slack for that. My plan is to make my payments, on time for the next couple months, and then completely pay the balance off with my bonus from work. I know how these people work and don't want to have to deal for the entire year. Know the risks, accept the cost, make your payments, and it'll be fine. It's a last resort, but those of us who have found this place are usually in the position where we are looking for just that, a last resort. If this isn't for you, don't do it. Find another way. But once you sign that contract, you're in it or bust.