Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FlexiSPY

FlexiSPYReviews 123

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate FlexiSPY?
grey stargrey stargrey stargrey stargrey star

FlexiSPY Reviews Summary

FlexiSPY has a rating of 3.6 stars from 123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexiSPY most frequently mention customer service, target phone and technical support. FlexiSPY ranks 7th among Surveillance sites.

service
45
value
46
shipping
29
returns
31
quality
44

We monitor reviews for authenticity

Texas
1 review
5 helpful votes
Follow Ashley D.
Unfollow Ashley D.
Share Review
Report Review

Needs clarity
January 14, 2020

This is seemingly a great product, however I've had for a month and still unable to use it. Customer service isn't helpful and I paid for remote install and it's not been done.

Date of experience: January 14, 2020
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP.

Pennsylvania
1 review
0 helpful votes
Follow Denise F.
Unfollow Denise F.
Share Review
Report Review

Information at its best!
January 13, 2020

To whom ever is second guessing yourself about this program DO NOT! I was very reluctant about the purchase but decided to go ahead with the purchase! I was looking for answers to questions I had on a very personal matter! With the help of the online guides (live) they installed the app answered every question I had and STILL continue to help when I come across something I need help with or thinking about changing! I finally have the answers to all of my questions and plan on keeping the app and even upgrading when the time comes! Please do no hesitate put your mind at ease buy the app YOU WILL NOT REGRET IT!

Date of experience: January 12, 2020
Switzerland
1 review
2 helpful votes
Follow Lubliaba M.
Unfollow Lubliaba M.
Share Review
Report Review

I tried rooting the phone a lot of times but it just didn't work.
Also phone calls are from april and now it's january.
But the rest is totally nice. I find it great that you can see the location and SMS

Date of experience: January 11, 2020
Kuwait
1 review
0 helpful votes
Follow Ola Z.
Unfollow Ola Z.
Share Review
Report Review

Perfect
January 10, 2020

The application is sooo good i didnt find any difficult to use it just to have full cover of use it the target device ahould be rooted other wise its perfect

Date of experience: January 8, 2020
New Jersey
1 review
1 helpful vote
Follow Tammee T.
Unfollow Tammee T.
Share Review
Report Review

I looked at several monitoring apps before choosing Flexispy for their ability to monitor many aspects of the target phone. The installation instructions were very straight forward and was accomplished quickly. I was quickly able to obtain necessary information on the target phone. I wish I had known about the different "rooted" requirements for the Androids, many of the features were unavailable without these settings, but I obtained enough information with the features available to still make the purchase cost effective. I enjoyed the GPS feature, but quickly learned that it uses cell phone towers to ping locations in rural areas, not a problem but a little confusing at first. I would recommend this service!

Date of experience: December 15, 2019
Turkiye
1 review
0 helpful votes
Follow S R.
Unfollow S R.
Share Review
Report Review

Good monitoring service
November 29, 2019

I bought premium version for my child monitoring. I used technical support for installation and they were very helpful and patient. They answered my questions politely. I could see the calls, e-mails, locations etc. The only problem is, whatsapp messages: I couldn't see all of the messages but keylogs was very helpful in this situation. I wrote about the problem and support team formed a ticket for me. I advised FlexySPY because before I bought it, I researched quite a bit among products, and the FlexySPY presented the most options; you can monitor in every way. They deserved the payment.

Date of experience: November 28, 2019
France
1 review
0 helpful votes
Follow Zahira k.
Unfollow Zahira k.
Share Review
Report Review

Je suis ravis d'avoir pris cette abonnement, il est clair et précis, j'ai pu obtenir des informations sur les lieux et les échanges que mon enfant avait, ils m'ont permis de me sentir rassurer,
L'application est facile d'utilisation et une prise en main rapide, je remercie l'installateur qui a pu mettre le logiciel sur le mobile de mon enfant de façon très rapide et indétectable
Après avoir cherché longtemps un logiciel de surveillance parental idéal
Je recommande sans hésitation je suis ravis de mon achat

Date of experience: November 26, 2019
Colorado
1 review
0 helpful votes
Follow Joseph A.
Unfollow Joseph A.
Share Review
Report Review

I used the program because I received a claim and "evidence" ( Whatapp screen shot) of my spouse's cheating conversation. After using the program I was happy to be able to confirm that that was a false rumor. I use before spymaster pro customer service is terrible program didn't work and still haven refund the money. This made seen more expensive but you get what you pay for and their service is legit. When I have a problem the answer the phone and email fast with help. Very important when you are under time-sensitive situation where you marriage is about to be broken.

Date of experience: November 19, 2019
GB
1 review
13 helpful votes
Follow Sam j.
Unfollow Sam j.
Share Review
Report Review

Scammers
September 19, 2019

I'm writing this review on here as I was scammed by flexispy a couple of years ago but now they have started pulling the reviews off trustpilot, even after providing them with emails with the company and an order number and a screenshot of the money being taken from my account they said it's still not enough to prove i purchased from them! Absolute joke! They must have a friend that works their!

I never received anything from hassle from flexibly and my bank stepped in and refunded me, there nothing but a scam

Date of experience: September 19, 2019
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP

Australia
1 review
8 helpful votes
Follow Terrell O.
Unfollow Terrell O.
Share Review
Report Review

Very bad service
April 4, 2019

After they installed the software some functions are not working and I asked for a refund and they said they will and after three weeks and many emails and no action or no reply from them. It looks like a fake spy software to me.

Date of experience: April 4, 2019
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP

Texas
1 review
10 helpful votes
Follow Lynn E.
Unfollow Lynn E.
Share Review
Report Review

I purchased Flexispy and paid for their "remote" install. Total scam! They need you to download on phone. So I got a hold of the phone and had a hard time installing it. The tech walked me through everything step by step and said it was good. Should have tested it, but I didn't have time. I had it one day and it stopped. Then my husband saw it on his phone and deleted it. Hidden? Not really well. I spent tons and tried to get a refund, they are so rude and I fought with them for a month. Ended up buying SpytoMobile, which is way cheaper and hidden really well, plus much much cheaper. It read texts and gave me GPS.

Date of experience: January 11, 2019
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP

Tunisia
1 review
12 helpful votes
Follow Adel A.
Unfollow Adel A.
Share Review
Report Review

We bought the soft with online support but soft failed after one day and they refused to help only after paying for warranty, done. Two days the technicians trying to solve the problem without success. Then they just told to send a complaint and that they can do nothing.

Date of experience: November 18, 2018
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP

New York
1 review
13 helpful votes
Follow Tammy D.
Unfollow Tammy D.
Share Review
Report Review

Don't Do It!
September 11, 2018

Flexispy does not work! When it was initially installed it pulled a few pieces of data from the target device but nothing after that. I paid $200 for 3 months and do not have one day's worth of data.
Forget about talking to a representative or having someone answer your email; before you purchase they are quick to answer and are extremely helpful, after paying and installing, just forget about ever hearing from someone. Save your time and money!

Date of experience: September 11, 2018
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP

NL
2 reviews
3 helpful votes
Follow Lara N.
Unfollow Lara N.
Share Review
Report Review

FLEXISPY NOT WORKING
March 26, 2018

Tried flexispy a couple days ago. Got nothing wasted my money. Found spyfix6 at gmail did the best job. A month full access monitoring spy
Facebook spy, Whatsapp spy

Date of experience: March 24, 2018
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP

Florida
1 review
8 helpful votes
Follow Joe M.
Unfollow Joe M.
Share Review
Report Review

BUYER BEWARE!
February 3, 2018

BECAUSE THEY ARE BASED IN ANOTHER COUNTRY, YOU HAVE NO RECOURSE. I paid over $400.00 to monitor my child who lives in another city and the software stopped working after 1.5 weeks. I will not have access to the phone again and this company is doing absolutely nothing but giving me the runaround!

Date of experience: February 3, 2018
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP

Canada
2 reviews
15 helpful votes
Follow DrDavid C.
Unfollow DrDavid C.
Share Review
Report Review

A Piece of Crap
September 22, 2017

Signed up for this crap after paying a hefty price ($68 for one month). It was incredibly difficult to download it. Navigating the interface was even more challenging. I wont rate it as a user-friendly app. The worst part is their support was of no help at all. I havent heard from them since I have asked them to refund my cash.

Date of experience: September 22, 2017
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP

Ohio
2 reviews
21 helpful votes
Follow pamela d.
Unfollow pamela d.
Share Review
Report Review

Waste
November 14, 2016

Only worked for 2 days every Sunday had to re put it in phone by Tuesday auto working again says my child spent 8 hours at mallets chocolate when I know he was in the airport area at school. These cell trackers take your money and rip you off does not work any of them. Or doesn't do what they say they can. This one worse than teen safe. Because it stops working all the time

Date of experience: November 14, 2016
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP

South Africa
2 reviews
11 helpful votes
Follow Anton F.
Unfollow Anton F.
Share Review
Report Review

So-so
February 29, 2016

Although the software does what it says, the interface is really horrendous and old-fashioned. Some functions just don't seem to work at all. Case in point: Control Center, Remote Device Controls, Get Battery Level. Another button appears that you have to click, as if you didn't do it already. Anyway, click 0n it, and you get "Command Sent Successfully."
When and where you will get the battery level is a mystery, as it just never gets shown anywhere.
Images received through WhatsApp are not shown either.
MSpy is more expensive, but the user interface is miles better.

Date of experience: February 29, 2016
Ramy H. FlexiSPY Rep
over a year old

Hello Anton.

Thank for your honest review.

We understand that the user interface could be better which is why we are planning a whole new redesign in the not too distant future, especially when it comes for the online portal being used on mobile devices and tablets. For the other two issues: Images of Whatsapp, or any IM version, that is not officially not support by FlexiSPY may not be visible. FlexiSPY has an official list of supported IM versions and so, if the device is running a version newer than what FlexiSPY supports, whilst IM capturing will continue, not all information may be captured until an official update to FlexiSPY is released which can usually take between 2 -3 weeks depending on each IM client and what is or is not being captured.

The Get Battery Level command inside the online portal is still under development and we admit that yes, you can click it and you won’t get a reply. That is why, inside every online portal, under Help > Reference Manuals > Control Center Commands is the same Get Battery Level command that you can send as a remote SMS command from your own phone to the device with FlexiSPY installed on it and then you will get an SMS message reply on your own phone from FlexiSPY which will give you the required battery level information.

We hope this helps.

Austria
3 reviews
4 helpful votes
Follow Jacek P.
Unfollow Jacek P.
Share Review
Report Review

Flexispy lets me record all the calls and read all the text messages. It's an extraordinary technology, in fact it's too cheap in my opinion. As a licensed private investigator, this is one of my main tools, and probably the most efficient one. It was a bit quirky to use at first, but once I got the hang of it, it gave me all the information I needed.

Date of experience: March 23, 2015
Thailand
2 reviews
4 helpful votes
Follow Miguel R.
Unfollow Miguel R.
Share Review
Report Review

Useful but Expensive
March 16, 2015

My business has a genuine need for recording all mobile phone calls and Flexispy was the only application I could find with the call recording ability. This actually worked and I use Flexispy to record all work calls to protect my business.

The investment is a bit high though, and there were no Flexispy discount coupons that Google could find. Flexispy takes advantage of their being the only phone spy app that can record calls reliably, that's why I give them only 4 stars.

Date of experience: March 15, 2015

From the business

Remote monitoring software for protecting children and tracking employees. FlexiSPY can be installed on iPhones, iPads, Android phones and Blackberry phones. We track all calls, emails, chats (from 13 different IM apps including WhatsApp, Facebook and SnapChat), GPS locations and media. We can intercept calls, photograph and record phone's surroundings. All this information is accessible from private online dashboard.

FlexiSPY has created the first remote monitoring product on the market, and has been the technological leader of the industry ever since.