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My account got flagged after a failed verification because of bad internet. I'm a Level 1 seller with 13 completed orders and great reviews. Now my withdrawals are blocked and I can't change my payout method. Please give me another chance to verify so I can keep working and access my funds.
I hired this Fiverr seller to create a custom website and paid extra for additional services like funnel setup and website enhancements. However, the main website delivered was a direct copy of another client's site, which made all additional services completely useless. I had to rebuild everything myself. This experience was extremely disappointing, unprofessional, and a total waste of money. Buyers should be aware before ordering.
I deposited funds into my Fiverr account to pay for business services. Without warning, Fiverr disabled my account and has refused to return the remaining balance. I attempted to resolve this directly with Fiverr Support multiple times, but my case was closed without a clear explanation, resolution, or refund. I was never told why my account was blocked, and I have been left unable to access the money I deposited in good faith. This experience has been frustrating and unprofessional. Fiverr needs to improve its transparency, customer support, and refund policies to ensure buyers are protected and not left without answers or access to their funds.
The developers claim to be experts in whatever you discuss and have little to no idea what theyre doing. Our simple 14 days bot took over 70 days to complete and still doesnt work. Theres daily bugs and issues, doesnt pull info we agreed on and crashes or stops working all the time. Will never use this service again, do yourself a favour and find someone competent for you developing needs. 0/10 rating for the freelancer and Fivvers responses with it.
ZERO STARS. DO NOT USE FIVERR FOR YOUR BUSINESS. I am writing this on behalf of The Design Firm - TDF. Our experience with Fiverr's "Customer Support" and Trust & Safety team has been nothing short of a Kafkaesque nightmare. The Incident: We identified multiple Fiverr sellers conducting a malicious "Negative SEO" attack against our corporate website by creating toxic backlinks on spam farms. We did the ethical thing: we gathered evidence, identified the sellers, and reached out to Fiverr Support with a detailed Google Spreadsheet containing every single proof link. The Fiverr Response (The Disaster): Instead of removing the malicious gigs, Fiverr SUSPENDED OUR account—the account used to report the abuse! For the last 5 days, we have been trapped in a loop of incompetence: Ticket Delays: Support takes 12+ hours to reply with generic, copy-paste bot answers. Redundancy: We provided a detailed spreadsheet with evidence. They ignored it and asked for the same details again. We sent the spreadsheet again. They asked for it again. Verification Hell: They suspended our reporting account and demanded proof of email ownership. We sent a direct email from that address to prove ownership. The Final Insult: After 5 days of wasting our time, proving our identity, and doing their job for them, their final solution was: "We can't restore your account. Please create a NEW account and report the gigs again." The Verdict: Fiverr is complicit in protecting scammers. By suspending the victim (us) and forcing us to jump through hoops while the scammers continue to sell their illegal services, Fiverr has shown they care more about their commission fees than business ethics or safety. We have full transcripts of this conversation to prove the sheer incompetence of their support team. If you run a legitimate business, STAY AWAY. They will not protect you; they will ban you for complaining. Bottom Line: An unsafe, unprofessional, and broken platform.
@FiverrSupport suspended my account within 24 hours — no warning, no clear violation, and no chance to verify anything. They claim a "TOS violation" but refuse to explain what I supposedly did. My phone was verified, and I followed every step — then bam, account gone. Worst part? You can't even comment on their Instagram posts. Of course you can't — wouldn't want the truth getting out. This isn't just poor support. It's a platform that doesn't care about freelancers. #FiverrFail #FiverrSupport #FreelancerRights #GigWork #ScamAlert
I really seems like you at Fiverr don't get this, Might I suggest that you read the complaint! We are a non-profit MEMORIAL FOUNDATION, We were looking for REAL followers, TARGETED followers, AS Posted in the agreement with YOUR seller... What we recieved were FAKE Followers that were PORN actresses! 1 I DON'T wanat a partial refun I want them REMOVED. I WILL be sure to share with everyone I know just how UNSAFE Fiverr is, that there is no protection from FRAUD and Deceptive practices. Order number #FO*******C7 | Question: I requested REAL people, in the US, Targeted to our Memorial facebook page and all I recieved was FAKE Followers with photos of PORN stars on it. I told the seller I don't want it as he did not deliver what I orders. I have talked and talked with no satisfactory results offered. All this guy did was offer $15.00 back and we are STUCK with porn stars and Fiverr does not care and now I see that you as well don't care, So I have contacted my Credit Card company and filed a complaint since you don't care.
$#*!ing Supporters!. Auto Responds and they $#*! each other kelvin and other bull$#*! supporters $#*! in there office girls. $#*! YOU $#*!ES!
I had someone to design a wordpress page for me. For $60 USD after 10 days of NO communication they failed to deliver. Luckily the money was refunded into my fiverr account. They later begged me to take down the bad review because it would affect their service and said reason why they did not complete the website was because they were taking part in religious festivals. After searching for another person to develop my site both of us made an agreement of what they would provide. From the first glance the site looked nice but later when researched more into it I noticed that it was actually a poor job seemed as if they slapped it together in 2 mins. Later when I asked them to adjust the design they said they would do it by the end of the day. That was 3 weeks ago... So I basically just gave away my money. Fiverr is saying it's too late to get my money back and I cannot even make a review to warn others. I will never trust fiverr again, Its ROBBERY!
To be honest, all of you 1 star reviewers complaining nonstop makes me sick.
This site is WHAT YOU MAKE OF IT.
I am an illustration seller, and an artist on fiverr. I have over 100 positive reviews, and ONE negative one. I go out of my way to make sure every client is satisfied with the work I do, and I offer free revisions on the work till they are happy.
Not all artists post clip art claiming it is their own (I forget the name of the reviewer I saw earlier claiming this was the case, and even if I did care to find the name it would be unprofessional to call him out despite his pathetic comment), some are legitimate and talented artists offering their services at a bargain rate to gain exposure because they are just starting out and developing a client base.
If you get scammed on Fiverr.. it is YOUR OWN FAULT. talk to a seller first. Vet them, see if they are responding in a timely fashion, if they can give you a portfolio to look through, if they can link you to their own website etc etc etc...
In the end Fiverr is just a tool to pair clients with sellers... hating the site and the sellers because YOU were too STUPID to be careful and do your homework is like blaming craigslist because you got scammed while buying a car. Wake up, grow up, and start using your head. Fiverr is a decent site that like any other has scum bags in the shadows but offers solid opportunities to hardworking and legitimate people.
I had an experience with a designer making postcards and business cards. She didn't listen to what I wanted nor did she care and couldn't even format correctly for a standard postcard or business card? Unbelievable BAD and frustrating site. Absolutely the worst
An insulting attempt to drive wages in general (and especially for Professionals) way below the minimum. The basic price of their "gig" is forcibly set to $5 (that's five dollars!), and even with several revisions it is maximized at $25. You are not allowed to set your own prices, except maybe using some cunning ways that may or may not be available later in the setup process.
I recently had logos made at fiverr. After the seller sent me the logos, he went missing in action. It's as if he took down his profile and went dark. So I contacted customer service to let them know that I could not find my seller, and that he has not sent me the source file (which I paid extra for).
My transaction was automatically marked as complete- even though the seller did not send me source file. I complained to customer service, and they told me that transactions are automatically marked completed in 3 days, whether or not they are actually complete. So, reaching out to customer service to tell them your order is incomplete is not enough proof that your order is incomplete. You have to press the freaking button within 3 days. Waste of time and money. Should have stuck to eLance.
I hired an article writer to increase content. Frankly, I don't have the time to do it myself. I went to Fiverr and shared with the author the information I would like included in the post. All the author did was find a similar article and place it in fee spinning software. It was obvious because the specific details I told the individual to include were missing. I would have been fair ( not that I would still buy) if she stated she was just going to place another article in spinning software, but she didn't state that.
Do NOT use this website. This website is a perfect place for anyone who wants to steal money from others. We ordered a website update from mali_jure_st. The money was taken, service never delivered, order marked as closed and delivered by seller. When we contacted customer support they said they can't do anything about it as the order was delivered and we contacted them too late. Great place for fraud.
We contracted with a FIVERR Seller AHSAN7777 to redesign our website. After taking our money he lied about delivery several times. He even claimed to have delivered the service giving our same website design as the delivery. Ridiculous. After approximately 2 weeks we contact FIVERR and filed a complaint. It took them 6 days to respond and then said there was nothing they could do to get our money back from this person because it took too long even though he took our money without delivering the service. AHSAN7777 remains on the FIVERR site, to scam others. Even after we provided document evidence from their own site of his statements- lies and theft of funds. They did absolutely nothing and even blamed us for the problem! Ridiculous, like we lied and stole our own funds. Beware!
I paid for a printing service, the link doesn't work, can't get it printed, sent 8 emails, no response... well, there is always lesson to learn
Fiverr.com is the site where one can order or complete various tasks for different amounts of money. The prices range from $5 to hundreds of dollars, and the tasks can be anything: writing blog entries, translating, creating company logos, advertising a product, or creating a personal postcard for someone's loved one. The website is perfect for those who need part-time jobs, but one can also make a good amount of money on Fiverr alone.
The downside of this website is that you have to wait for 15 days to withdraw your funds. Also, Fiverr takes 1/5 of your payment as a fee. So if your service costs $5, you will get only $4 dollars back. It's nice to keep it in mind when deciding on a price. This is the only reason why I am giving this website 4 stars, and not 5. The fee could be a bit lower, and the withdrawal period should definitely be shorter.
I've ordered about 8 "gigs"... had some really good work done and have only had one bad gig that totally didn't deliver what they had promised, and I gave them a correspondingly bad review. However, reaching out to Customer Service for a different issue has been a major pain in the@#$. They take a VERY long time to respond and then finally come up with an answer that doesn't even match your question.
I ordered a gig from sammetcalf7 for reviews.
He did not deliver on time more than 2 days late after trying to reach him serveral time to find out what was going on I cancelled the order, I told him I would re order and pay him for the facebook reviews as he did fill that part of the gig and review him positively for this, but the google he was unable to keep the reviews on they kept getting taken down and he could not fulfill it, I didnt give him a bad review fiverr did on my behalf when I canceled the gig I would of given him a chance to fill the order if he would of responded, so after I canceled the order he writes me back saying this is not good, and then magically on google plus he uses one of his fake accounts to post a negative review about us
As well he went onto our Facebook page and gave us 100 negative reviews 1 star ratings in 1 hour, this has gone way out of hand and now hes set out to destroy our online reputation due to he could not deliver on a job... this is the ticket i have submitted to fivver 3 days ago and still no reply complete joke, i also just updated my ticket today letting them no this issue is still on going and they need to contact the pathetic seller and make this stop and still no response just sais ticket open This is still not resolved he again just tried to write a bad google review, but i have flagged him with google and they caught it and removed it again, this is getting pathetic stay away from fiverr!
This is the following correspondence from the support team. AGAIN no HELP STAY AWAY!
Sheana Friday at 14:38
Hi there,
I've escalated this ticket over to our Marketplace Support Team for you. If you have questions, or have additional information that might be useful as we work on this ticket, you can review the status of your request and add additional comments by following this link #*******.
If this issue has been resolved, you are welcome to close your ticket request. Thanks!
We appreciate your patience.
Ana Yesterday at 12:10
Hi there,
Thank you for reaching us. I have just reviewed order #FO53E3630B83 and i see that it has been already canceled by you. In this case, please, let us know if there is anything else we can do for you and we will be happy to assist you.
Thank you
ME Yesterday at 13:06
Hi, i didn't want my money back that is not what i care about, i care about you guys taking accountability for your sellers and correcting this issue, he should not have the right to be a certified seller on your site if this is how he is going to react by posting 100 Facebook 1 star ratings and trying to post negative reviews, that is childish and pathetic, i will be copying all links to this to many review sites to show what customer support at fivver gives, if i wanted money back and wanted to cancel the gig i don't need your help i was able to do that on my own,. The point of writing a complaint is to have the issues rectified or have the seller removed
ME Yesterday at 14:30
Again he is trying to post negative reviews, you guys are not doing anything to resolve this
Ana Today at 14:36
Hi again,
Thank you for bringing this to our attention, your request will be forwarded for review to our Trust & Safety team. Due to our Privacy Policy, we are unable to share any further details of the review or actions we will take against the reported individual. We thank you for understanding.
And they marked my issue as resolved after this message
There are a number of reasons to avoid this website. For starters, if you try to get a sample of what an artist can produce at a bargain, you'll get little more than someone finding clip art or copyrighted works, and trying to sell them to you with their watermark attached. If you try to get advertising, you'll either get: a) someone posted your add to a site nobody ever heard of, or b) someone will promise "likes," downloads, etc., and then their account will disable after you paid through Fiverr. Also, Fiverr will not refund anything. They'll claim that they can't refund after an order is "complete." Their definition of "complete" must be a little flexible... There are numerous similar stories all over the Internet regarding how people get their money taken. But, it's not just customers looking for a good deal, it's also sellers. They get lots of money in their accounts and then Fiverr deletes their accounts, claiming they violated the sites terms. In addition, their site is not very well designed at all and the few services they offer are not very useful at all. I mean, who really needs someone to "... sing Happy Birthday as jungle boy in the River?"
This site is a r ip out. There is no customers service. Afer they get you money they act as if they have no accountability to the customers at all. They wont email you back or call you back. They just don't care after they have your money.
During my 9 months on Fiverr, as a seller, I have been bullied, offended and humiliated by some buyers whose main pupose was to take advantage of how the site allows them to obtain free work. It is quite common for a buyer to manipulate any sale by threatening to leave negative feedback.
Without any warning or a courtesy email, Fiverr decided to recently restrict my account which, following my enquiries to their cutomer desk, they allege that, and I quote, "we've received several complaints from your previous buyers regarding the performance of your services on Fiverr. After further review of your previous order and account history, your account has been disabled. Fiverr condemns bullying, harassment, and hate speech towards others. Taking in to consideration multiple factors, we can not allow sellers on our marketplace who offer poor experiences for buyers.
Please contact us again after a safety period of 45 days to learn how to withdraw any available revenue from this account."
To clarify, I had a 100% score from 59 five-star reviews and repeat business from multiple buyers, which it is not a reflection of poor performance. I have been a exemplary seller and I am too against bullying, harrassment and hate speech towards anyone, especially behind a computer screen. If Fiverr believes that getting sellers to be manipulated by the actions of some of their buyers will help the site, perhaps time will show them differently. I would also like their services to provide me with the details of the complaints they mentioned (which I have asked them already and have not been provided with as yet) so that I can take the matter further and defend mysef and my good name in the appropriate setting.
I dispute all of the allegations made by Fiverr, especially but not exclusively those of providing a poor experience to buyers and would like to have this matter assessed by their legal team prior to taking it to a law court. As it appears account restrictions on their site are directy and indirectly connected to breach of their terms of service (which are not substantiated by the communications with the buyers that potentially made these alleged complaints). It is astonishing to see this account disabled.
The "previous order" that Fiverr mentions in their response to me was of a buyer that had his sale review REMOVED 3 TIMES for breaching Fiverr's terms of service. I will omit this buyer's ID for legal reasons.
I would like to clarify that a mesage was sent to this buyer stating: "As per this gig description, I only provide a PDF file... Please specify the changes you need to make to the original document and I will amend it accordingly. Regards.". The buyer never requested any changes and started making big assertions to the effect that, and I quote, " The format sent by seller is not editable and thus is useless." in a attempt to cancel the order mutually and despite knowing, from the gig description, that the final gig was only to be delivered in pdf. I responded by stating that, and I quote, "the terms and conditions of sale are clearly described. You are attempting to obtain something that you're not entitled to and, therefore, I am not accepting the cancellation of this order. If you need to amend/edit the document in the future you'll need to do it through me. I have delivered the an employee handbook to you, in pdf format, as specified for this gig for which I charged you $15". It seems that Fiverr believes this is providing a poor experience but is it? And to whom?
The "several complaints" that Fiverr mentions in their response to me are, most likely, and in my opinion, coming from the same buyer. Strangely enough, after a few months of not hearing from a previous buyer that purchased the same gig as the person specified above, this buyer asked me, in similarity to the above, whether I could provide them with a 'word file', despite them knowing that my gig description states that such service is not available. Coincidentally, These two buyers are located in the same country too.
I would like to point out that Fiverr is based in Israel.
As I am a lawyer myself, I will urge all of the unhappy former Fiverr members, that have legitimately been treated unfairly, to team up with me in a class action against Fiverr.
I am totally disappointed about fiverr service. My accounts is disable because a buyer complain to Trust & Safety team. I have sold 24 gigs and there is only one buyer complain about my gigs and then the Trust & Safety team disable my account. My accounts review ratings is 4.9. Dont understand about Fiverr how its works? I am using fiverr on Feb 8,2015. But a buyer how join this oct 2015. Fiverr totally take action on me without warning and dispute with me. That was horrible.
I signed up, selected a gig, communicated with the seller, paid to place and Order--then, I could access my account (kept receiving a notice that I needed to activate my account per an activation email. I kept requesting for the email to be re-sent, it wasn't), when I logged in with my FaceBook my account showed no indication that an Order had been placed, I received numerous error messages when I tried accessing my account from email notifications (that somehow did come through). The list goes on and on. I sent emails to customer service that still have not been answered, however now that I have filed a dispute to get my money back Fiverr customer service quickly responded indicating that my account is frozen. I am done and thoroughly disappointed.
I paid for a Logo and was delivered 10 days later! Did a chargeback and they blocked my account! These people are thief's, DO NOT DO Business with this site! I have reported them to several online scam sites and will make sure NO ONE does business with this site!
I'm not complaining about the sellers. $5 or $10 is not a lot of money.
But Fiverr, your website is a piece of s*** to use. It's hard to organise the products as they come through, it's hard to contact the seller, and you closed my orders after three days. Yes, I took three days to look over the designs. I'M BUSY. Now you just f***ed everything over and I can't continue my orders.
SIMPLIFY.
