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FishingBooker

4.5

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From the business

FishingBooker is the world’s largest online service that enables you to find and book fishing trips. Our world-class customer support is available 7 days a week, and will make sure that planning your next fishing trip is quick, fun and hassle-free.


fishingbooker.com
Norfolk, Virginia, United States
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FishingBooker Reviews Summary

FishingBooker has garnered a strong reputation for its reliable service and user-friendly platform, consistently praised for its extensive selection of charters and knowledgeable captains. Customers appreciate the seamless booking process, effective communication, and the quality of fishing experiences provided. However, a few reviews highlight concerns regarding weather-related cancellations and the need for improved communication methods for some users. Overall, the sentiment is overwhelmingly positive, with many customers expressing satisfaction and a willingness to recommend the service, indicating a solid foundation for continued success in the fishing charter market.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Good weather and the crew was nice. Boat was decent and equipment was too. Bathroom is good for men, but not really setup for women.
Fishing was awful. Seaweed fouled things up making it difficult to keep bait in the water. I won't try to fish Cancun again. I have better options and success fishing fresh water out of my bass boat.

Date of experience: June 21, 2021
Cat T. — FishingBooker Rep
over a year old

David, thanks for your thoughtful review. I'm sorry to hear the fishing in Cancun didn't live up to your expectations but hope you get to have another deep sea experience again at some point. It can be a lot of fun! Tight lines.

California
1 review
0 helpful votes
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Great fishing
June 21, 2021

Had a really good time captain was great all the amenities were nice the boat was clean the equipment was great

Date of experience: June 21, 2021
Cat T. — FishingBooker Rep
over a year old

Thanks very much for your review, George! I'm glad you had a good time and that the experience lived up to your expectations. Tight lines!

Ohio
1 review
0 helpful votes
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Good service
June 21, 2021

Easy to book and was kept updated. Happy with the experience

Date of experience: June 21, 2021
Cat T. — FishingBooker Rep
over a year old

Thanks for your review, Kristopher! I'm really glad you liked the site and hope we can help you go fishing again soon. Tight lines!

New Jersey
1 review
0 helpful votes
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Fishing Trip
June 21, 2021

Fun day knowledgeable captain and mate. We had a fun time

Date of experience: June 21, 2021
Cat T. — FishingBooker Rep
over a year old

Eileen, thanks very much for your review! I'm glad you had a good time and hope we can take you fishing again soon. Tight lines!

Florida
1 review
1 helpful vote
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This company here overbooked a charter fishing boat that we had reserved to take her 13 year old nephew out fishing it was extremely excited and 9:00 the night before they canceled due to overbooking. The captain of the boat finn addict told me he knew nothing of the booking and he had a prior booking from 2 months ago. He apologized and said there's nothing he could do but we didn't get crap from fish Booker until after we spoke to the captain and they also didn't offer refund or deposit so I will never ever ever use this company again. They need learn how to do business and they're going to book fishing trips they need to figure out how to tell the captains and what they're doing.

Date of experience: June 13, 2021
Cat T. — FishingBooker Rep
over a year old

Tom, I understand how disappointing this must have been and I'm very sorry that you and your nephew missed out on fishing due to your captain being double booked.

Unfortunately, at the time the captain didn't provide any reason for the cancellation other than "bad weather". This meant we weren't able to follow our usual procedure for helping you find an alternative in the area at the time.

I'm aware that you've since been in touch with our support team about this, and have also received your deposit refund as per our policies. If there's anything else we can do to help, please let us know – we'd love to help you and your nephew going fishing soon! Tight lines.

Maryland
1 review
0 helpful votes
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Great
June 12, 2021

Captain was very friendly and helpful. Got us on fish and worked with our 6 year old so he was able to catch some to. Great time and will do it again.

Date of experience: June 12, 2021
Cat T. — FishingBooker Rep
over a year old

Jesse, thanks very much for your review. I'm happy to hear you had a great time and hope we can help you go fishing again soon!

New York
3 reviews
5 helpful votes
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This site provided false information about Bulldog Fishing Charters, LLC. This was not a "30 person" deep fishing trip. The CPT clarified this after we were on site. We had friends that wanted to reserve as well, and your site informed them it was full.
This is not fair to the fishing charters if we do not read accurate information. I am glad we clarified with CPT Dan Crowley so our friends and family can access his site directly.
Thank you.

Date of experience: June 10, 2021
Cat T. — FishingBooker Rep
over a year old

Kelly, thanks for booking a trip with FishingBooker and I'm sorry to hear you weren't happy with the experience. I've followed up to fix any misleading information about Bulldog Charters' capacity, but the listing has no reference to them taking more than 6 people. If you're able to share any screenshots or further information about this, that would be very helpful.

We strive to provide the best, most up to date information about charters listed on our site and are taking this very seriously. If you have any further questions or comments, please get in touch directly and we'd be very happy to help.

Colorado
1 review
1 helpful vote
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Bait and Switch
July 10, 2021

I booked a $3100 trip. The Captain tried to charge me $5000 more. When I cancelled, they kept my $828 deposit. Unethical!

Date of experience: June 10, 2021
Cat T. — FishingBooker Rep
over a year old

I'm sorry to hear you needed to cancel your trip, Sandi. I understand that the captain offered to take you on a 12 hour trip for tuna, which costs $5000, unlike the cheaper 8 hour trip you'd originally booked. The additional cost would have covered the fuel that's required to travel out to find tuna at this time of year.

Unfortunately, the captain of this charter has a non-refundable cancellation policy. That's why the deposit was forwarded to them when you decided not to take the original trip you booked, which would have gone ahead at the price you originally agreed upon.

I'm very sorry you weren't able to go fishing and understand how disappointing this misunderstanding must have been. In case you would like to give us another try, I'd strongly recommend that you contact us directly if you have questions before canceling a trip, so we can find a solution that works for you and the captain. Tight lines!

New York
1 review
2 helpful votes
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We booked a deep sea charter with promises of big game fish and the equipment to catch them with. Not the case at all. The trip was in the bay only, and the equipment was so substandard it couldn't catch goldfish. We notified fishingbooker.com about being charged for one trip and taking another, no response. The only thing we received was a survey to see if we had a happy or sad face about our experience. Continued to follow up but again no response. We were taken for a boat ride. :(

Date of experience: June 8, 2021
Cat T. — FishingBooker Rep
over a year old

Angi, I'm sorry you weren't able to get through to our team. The survey only gets sent out after direct contact with them, so it might be worth having a look to see if a message got missed somewhere? If not, please let us know the best way to contact you. We'd love to learn more about your booking so we can help solve the problem, as well as adjusting the listing so it's setting better expectations.

If you like, please feel free to message me privately here with your details so they can reach out to you directly.

Florida
1 review
0 helpful votes
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Very easy
June 8, 2021

It was very easy to book my fishing trip with fishing booker

Date of experience: June 8, 2021
Cat T. — FishingBooker Rep
over a year old

Ricky, thanks for taking time to leave a review! I hope we can help you go fishing again soon. Tight lines!

Florida
1 review
0 helpful votes
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Family fun. Two uncles with four kids from 6-14. Great time, fun fishing with the family. We caught fish the kids have never seen before. With or without prior fishing experience, stop looking further. Hire this boat and tip well.

Date of experience: June 7, 2021
Cat T. — FishingBooker Rep
over a year old

Bradley, thanks for your great review. I'm really happy you had a good experience with Captain Mike and Fin Addict II and hope we can help you go fishing again soon! Tight lines.

California
1 review
3 helpful votes
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They have available dates to book you give them all your info and get all exited making plans for your trip i even got email confirmation and the captain calls telling me that he is all booked, well the first time even that we were disappointed tryed again for the following week with a different captain and 3 days later he calls and he says the same I'm sorry but I was already booked and now I don't know if I'm even going to get my 2 deposits back. Waste of time

Date of experience: June 7, 2021
Cat T. — FishingBooker Rep
over a year old

Viridiana, I'm sorry to hear you didn't have a good experience and that your captains were already booked. Your deposits will be returned as soon as your bank approves the payment.

In the meantime, please reach out to us directly so we can help you find an alternative captain. I hope we can help you go fishing soon!

Georgia
1 review
0 helpful votes
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Family fishing trip
June 6, 2021

We had a great time even thought some of us got a little sea sick. Our Capt and 1st mate were excellent. We caught our limit of snapper in no time. All was good and the 1st mate cleaned our catch on the way in so that we were ready to disembark and get on with the the day at the beach.

Date of experience: June 6, 2021
Cat T. — FishingBooker Rep
over a year old

Joe, thanks very much for your review. I'm happy you had a good trip and hope we can help you go fishing again soon! Tight lines.

Wisconsin
1 review
0 helpful votes
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My bachelor party.
June 6, 2021

Had a great time captain Jeff was very knowledgeable. Had a great time with all my friends.

Date of experience: June 6, 2021
Cat T. — FishingBooker Rep
over a year old

Thank you for the review, Todd, and congrats on the engagement! I hope we can help you go fishing again soon.

Florida
1 review
0 helpful votes
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Booking Experience
June 4, 2021

Booking my fishing trip through FishingBooker was very easy. No surprises throughout the experience.

Date of experience: June 4, 2021
Cat T. — FishingBooker Rep
over a year old

Thanks very much for your great review, Gregory. I'm happy to hear you found our site easy to use and hope you enjoyed your fishing trip. Tight lines!

Virginia
1 review
1 helpful vote
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Our Family vacation fishing trip was scheduled months in advance, deposit was provided, and a confirmation was received that the trip is locked in. Then without warning or justification Fishing Booker cancelled the fishing charter the day before we leave for vacation. They did not provide any alternatives or offer to help find another charter for the family, just an email ststing the charter was cancelled. Now I am fighting to get back my deposit from a company without a phone number that will not respond to emails. FishingBooker is an internet scam with no customer service or concern for the disruption they have caused. Total Scam - do not give these scammers money. Contact the Charter Captain's directly and you will get better customer service at a better price.

Date of experience: June 1, 2021
Cat T. — FishingBooker Rep
over a year old

Micheal, I'm very sorry to hear that your captain canceled your trip a week before the trip. Our team has been in contact with you and tried to help you find an alternative charter for the date you wanted to fish, but unfortunately you didn't want help with this.

Your refund has been issued and should be with you by now. As we informed you, it can take up to 7 days for the funds to appear on your account due to the time it takes for the bank to process the transaction.

I hope that you found a replacement charter and had a good trip in the end. Please don't hesitate to let us know if you need anything regarding your funds or a future trip. Simply give us a call – we'd love to help!

Colorado
1 review
0 helpful votes
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Sudden Strike Referral
May 31, 2021

Had a blast with Captain Scott and my two boys Zach and Timmy. Caught a bunch of fish and really enjoyed Scott's professionalism and sense humor

Date of experience: May 31, 2021
Cat T. — FishingBooker Rep
over a year old

Grady, thanks very much for your review. I'm really happy to hear you enjoyed your trip with Captain Scott and hope we can help you make it happen again soon!

Tight lines!

Missouri
1 review
0 helpful votes
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Easy booking with a great guide
May 31, 2021

Booking was quick and easy and the guide lived up to expectations from reviews. Had a great time!

Date of experience: May 31, 2021
Cat T. — FishingBooker Rep
over a year old

Terry, thanks so much for your review. I'm happy to hear you enjoyed your trip and found the website useful! I hope we can help you go fishing again soon :)

Tight lines!

California
1 review
1 helpful vote
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My experience
June 1, 2021

My fishing charter was great. However using the fishbooker to actually book the experience was a pain. I first made a reservation with one captian only to get a message an hr later letting me know he was already booked, even tho I already paid a deposit. So i asked for a refund, and he set the refund in motion. I went to a 2nd that had openings for the day only for the samething to happen. Paid for deposit, waited a couple hrs before being told he is not free that day.

Finally I booked for the third time, paid deposit, waited, and I took it on myself to reach out to the captian and make sure he was that he was good for that day to take my group and I out. He contacted me shortly after and said yes. We chatted for a bit via fishbooker and everything seemed to be in order. THE DAY OF THE TRIP me, my wife, and my teenage brother and sister all excited to go fishing together, so we get to the dock 30 mins earlier than the meet time, so we can meet the captian and get going only to be told the captian already left... thankfully the guy I met wanted to help us and called the captian, and yup he was already gone. Thankfully again he helped us and directed us to another boat and we got another captian and set off.

I dont know how to make the website better other than captians updating their status maybe via an app. But the website did put us onto a good trip despite all the miscommunication.

Date of experience: May 31, 2021
Cat T. — FishingBooker Rep
over a year old

Hi Jonathan,

Thanks for sharing your experience and for the constructive feedback. I'm sorry the process didn't go smoothly for you, although I'm really happy to hear we helped you find a good fishing trip in the end!

We agree that it's extremely important for captains to keep their availability up to date and we offer an app so that this can happen easily. However, in high season captains' dates can get booked very quickly, especially for shorter-notice trips when they're out on the water and get multiple requests at once. With this in mind, we recommend looking for captains who offer "Instant Confirmation," as these trips go through right away without needing to wait for confirmation from the captain.

It's honestly rare to hear of so much back and forth with different captains and I hope we'll be able to help you go fishing again in the future. I'm confident that next time it will be much more straightforward!

Tight lines, Cat

Colorado
1 review
0 helpful votes
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Exceeded expectations
May 30, 2021

Fishing booker found me the perfect charter company. It was easy to search, compare, book, and communicate with the captain. The charter we booked exceeded my expectations. I will use this site for all future fishing charters.

Date of experience: May 30, 2021
Cat T. — FishingBooker Rep
over a year old

Elise, thank you so much for your review. I'm really glad that you find an amazing charter with us and hope we can help you go fishing again soon! Tight lines.