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Firstleaf.club Reviews Summary
Firstleaf is a wine club subscription service that delivers world-class wines to customers' doors. Members can choose from various plans and receive personalized wines tailored to their tastes.
This summary is generated by AI, based on text from customer reviews
This company touts a customer satisfaction guarantee but they care very little about customer satisfaction! There membership advertisement is incredibly misleading and they lead you to believe that if you fill out a questionnaire they'll send you a selection of wines based on your tastes but that's not what they do. They repeatedly say in their advertisement that this is a great way to sample or try new wines but all they do is duplicate wines. You don't get new and different wines you get a bunch of the same wines and when I pointed that out to them over and over they simply said they were sorry I was unhappy but would do nothing to correct it. When I pointed out the misleading advertisement again all I got was an empty sorry! Choose another membership company because in my opinion, this company is not at all interested in your satisfaction, only about getting your payment
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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