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First Class Watches has established a strong reputation for exceptional product quality and reliable customer service, with many customers praising the craftsmanship and design of their watches. The company is commended for prompt dispatch and efficient handling of orders, often exceeding delivery expectations. While most feedback is overwhelmingly positive, some concerns include occasional issues with delivery charges and stock availability. Overall, the sentiment reflects high customer satisfaction, with many expressing a willingness to recommend the company and return for future purchases, indicating a solid commitment to customer care and product excellence.
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Ordered on Saturday, received email to say watch had been dispatched on Sunday, watch was delivered 8.00 am on Monday. Can't get better service than that!
Ordered watch 15.00 on Friday, received 12.00 on Saturday, standard delivery, superb!
Beautiful watch from FirstClassWatches. Just what I wanted and terrific service at a competitive price.
Seen it in the website, ordered at once and the day later on my wrist in Italy...
What else?
Speedy well packed delivery, no hassle from order to wearing new watch at a fantastic saving in price. A site to safely add to the little black book of internet suppliers.
I was very pleased with the excellent service. I emailed them and they gave me a small reduction on the price which was very competitive and it was packaged carefully and delivered promptly.
Hotel great, people lovely, tour rep super but let down by low cost airlines. If you are going to call a holiday first class dont use a low cost airline. We flew out of north terminal and then dumped back in south because they needed the plane in that rerminal for the morning which they mentioned as they opened the cabin doors to exit the plane. Definately not first class service in any way shape or form.
Great choice of a whole range of watches. I was after a particular watch which was easy to view easy to order and arrived quickly. Definitely would use the site again and recommend you to others.
The site works easy. The prices are good and their handling is realy fast and carefull.
The watch arrived in top notch condition.
I think it's a great company to deal with and the company name say's it all really, they are very efficient and the packages arrive on time. I would recommend them to family and friends and use them again.
From the minute I ordered the Lacoste watch I was kept upto date with regards to the dispatch and delivery dates.
Excellent customer service
I am always sceptical about buying from websites for a first time, but on this occasion the watch was just what I was looking for as a present for my partner, at the right price on a very easy to navigate website. I received email notifications on progress and the watch was delivered and received within 48 hours of purchase.
This was a very pleasant buying experience and I would highly recommend to anyone looking for a new watch!
The watch looks better "in the flesh" than in the web site photo, and is just what I was looking for as a Christmas present. I will come back to FirstClassWatches when I want to replace one of my own watches.
I bought late friday evening and watch arrived tomorrow morning. Gosh thats superbly fast. Nice watch, convincing quality.
This is a nice watch, at a very good price. Purchasing it was straightforward and, best of all, it arrived very quickly. For someone as impatient as I am, prompt delivery is a big "plus point".
Answer: Hello, we are an authorised UK retailer for all the brands listed on our website. All our watches are brand new and 100% genuine. We also have a high street jewellery store (James Moore & Co) based at the same address where you can come and view our products if you wish. If you would like to discuss this further or have any other questions please do not hesitate to contact us directly on [email protected] Kind Regards Scott
Answer: Hello, yes we are based in the UK and all items are shipped from our UK based store. I would recommend that you check our website for international shipping options on any product you are considering by changing the shopping country to US on the shopping basket page. Thanks, Scott.
Find a perfect watch at the UK's best watch retailer. Why not make us an offer? Brand authorised retailer and Google Certified Shop with free UK delivery.

