FingerHut

The shipping was too high but since I wanted expedited anyway I paid second day air so the shipping didn't bother me too much on that particular purchase. However I see decent competitive prices on merchandise but I'm not about to pay five times more in shipping to get it. Sorry Fingerhut offer some shipping discounts. Thanks

Never heard of this company, but it came up on a credit report as delinquent. Called the company. Someone opened an account with our name and purchased knives that were shipped to another state. We were never sent a bill at our address. We never would have known until we saw the credit report, and the company refuses to fix it.
Never heard of them prior to this incident. Never ordered anything, never received anything... yet are STILL being negatively impacted by them.
Reported to Police today and will send to Division of Consumer Affairs.
Fingerhuy sent back 2 separate form letters basically telling us it was our problem, and to pay the bill.
Outrageous.

I was approved for credit with Fingerhut. I tried very hard to complete an order and all i wanted was a smooth transaction. It was a nightmare for me. First I could hardly understand the rep, then she wanted my credit card before she could give me my total amount i needed to pay. I told her i need to first know what all my charges are because i am suppose to get FREE shipping with amount over 200$. She still insisted for my credit card. Trying to make her understand that I do not just give out my card Infor before I know my fees. She insisted that she could not proceed and because I don't get mail at my location, we all who live in this area have to have a PO Box and a lot of the items would say, NO PO Delivery, I also had given them my physical address but trying to make her understand was horrible. Finally I just hang up I was so so stress over something so simple. DO NOT DO BUSINESS WITH THEM. THEY NEED TO GET THEIR ACT TOGETHER PERIOD...

I was with fingerhut for 3 years and ordered quite a bit of items that were expensive. Every couple months they would extend my credit line and then take it back. I always made my payments on time except a couple missed and my balance never seemed to go down. At the end i was paying 70 dollars a month but not even half of that relected on my balance. So when i recieved my stimulus check i ended up paying the whole balance of 800 plus and closing my account. Felt good too.

Pros: they have a lot to choose from

May help your credit score

Cons: high interst rates. My advice would be to order something 100 or less if you are looking to up your credit score

About 2 years ago I joined the Fingerhut Fresh Start Program. On 09/30/2020 I placed my first order. I will not receive the order until 10/13/2020. 2 week shipping that is ridiculous! I paid full price on shipping. $33.00 dollars on an order costing $111.00 + tax. Also on the Fresh Start Program you fo not qualify for any discounted offers from Fingerhut such as free shipping or percentage discounts. Fingerhut Fresh Start Program is CROOKED. Bottom line first and last order made to Fingerhut it is crooked BEWARE!

I have a Fingerhut Credit card, which was offered to me in 2019. They started me with a Credit line of $500. I barely used there card because whenever I purchase anything from them I always have to be returning them back appliances Jewelry etc. so I stop ordering things from them & was only paying off my credit card. They keep sending me credit line increased for me to purchase thing from them. & that it's temporary but I have to use it within a month for it to become Permament. I ignore the offer then they take it back. Now to my surprised I noticed that Fingerhut try to report to the Credit bureaus that I have a decrease of Creditline causing my score to Dropped. Right now I paid off Fingerhut having a o balance & they still have on my credit report that I am owing them a balance of $267. & I owed them nothing They are a nasty sets of Customer service agent & I want Fingerhut to have my credit score updated & ps send me out my 0 balance letter for my record & closed my account I would never recommend Fingerhut to no one there customer service stinks they Force u to take Creditline increased & then mess u up WHAT OUT for FINGERHUT 0 reviews Enclosed this is what they do

I had terrible credit and was in need of some products for my home and my newborn and with Fingerhut they open a loan of $200 in which I pay it quickly then in one month they increase my credit limit to $800 on top of that the items they sale are good quality best of all is that even though I was broke I got to used my $800 new credit limit and order others things I need for my house. The best part of Fingerhut is that bc of having an account with them my credit when from 400 to 585 and is still increasing. I love Fingerhut and will recommend to anyone.

Received a temporary credit line increase from Fingerhut. Contacted Experian, told them that unless I spend the full amount of the temporary increase, the credit limit would decrease. I was informed by Experian that this WILL affect my credit score negatively. Contacted FH, requested that the temporary credit increase be made permanent, and told of the Experian response. The reply, "As there was no error, the temporary credit increase will not be made permanent" unless I spend the entire amount of the temporary credit line increase. Why are there no class action suits against Fingerhut? As the parent company (Bluestem) has filed for bankruptcy, hopefully this scam company will be revealed for its ill-begotten efforts to destroy the credit scores of its customers.

This company is a rip off at gets finest. I never miss payment with this company. I call when I was laid off due to COVID-19. I was told they would not add a late fee. Not only did they had late fees after not paying one week after due date but also added more interest. Customer service would not admit they were wrong. Never doing business with this company again. Run away from this company as fast as you can. You are better off saving your money for what you want. Only reason they got 1 star is because i was force to in order to post review. Don't deserve half of a star.

This is the worst company I've ever done business with. I ordered a pro-form treadmill from fingerhut on 3/18/2020The process was quick and my treadmill arrived 3/26/2020. I put the treadmill together and once I took the cover off of the display console screen I noticed it was broken. I quickly called fingerhut and a representative informed me that I would receive a new display console in 7 business days. I called back on 4/23/2020 to see why I haven't received anything talked to representatives the First Lady informed me that I couldn't get another one because the treadmill was discontinued. Wow right and was told I could ship the treadmill back (at me own expense which is $110) and they'll refund me now at this point I've already paid them over $700 and only had a $50 balance. I express how BIG of a inconvenience that is to me that a company sent me a broken item was dishonest about sending me a replacement item and now is telling me to ship it back with my own money is completely wrong and all she offered was credit and gift card which I informed her I didn't want because I wouldn't be doing business with this company again somehow the phone disconnect and that happen with several other reps which was frustrating. Now I know customers can be rude and aggressive but I am not one of those customers. I called back 4/27/2020 i called and spoke to two different reps and had the same thing both time which was clearly not a coincidence I decided to called back and ask to speak to a manager without giving any information but my name after being hold for only god knows how long I was able to explain to a manger the situation she completely understood my frustration including the fact that I paid them over $700 before my first payment was even due and she told me I would be receiving a call from the shipping company within 3-5 business days when I asked for a email confirmation I was told they don't send those which was odd I said ok she thanked me for my patience and that was that. It's now 5/08/2020 I've received no call from the shipping company and when I called fingerhut to speak to a manager I was told they will follow up with shipping company and give me a call which at this point I don't believe them you have 60 days from the moment you purchase your item to return it to get a refund and this feels like they're just pushing it off until then. Do not spend your money with this company

Didn't get mailed until I had to email this ridiculous business on May 1st and then my order magically becomes ready to be shipped. Did i forget to add i placed am order on April 24th. I received a generic and empty email back regarding my legit concerns TWICE and inspite of being promised "ON THE WEBSITE TERMS" if you don't get your product within two days (which was May 2nd) then give us a call or email. I do that and still nothing from this horrible business. With all of that... I finally get my. Order and guess what... ITS THE WRONG DAMN ORDER. THIS COMPANY FREAKING SUCKS

I was conned by this company and now my credit is going to suffer for it. FTC nor BBB will do anything about it. I was told I could postdate a payment then they never processed nor posted any notes regarding the conversation and completely ignored the elements of my complaint with headquarters and BBB. I was promised an investigation that never happened. In their response to my BBB complaint they claim that they listened to the conversation then turned around and said they have no records of the conversation and still BBB did nothing. I refuse to pay these con artists. I should have known better because they scammed my parents and charged him for stuff they never ordered and double billed them for stuff they did. This company needs to be shut down IMMEDIATELY!

Ordered a $60 ring. Before I had it 2 weeks it broke into 2 pieces. I returned it and was told they wouldn't credit my account because it was broken. Called customer service and they said they were sorry but since it was broken I couldn't get credit for it but they would send it back to me if I wanted. I sent an email asking why they don't stand behind their products. They called and left a message to call them back. When I did they basically told me the same thing. That they could not give me a credit because when I received it it wasn't broken and it didn't matter that it was less then 2 weeks. Return Products can only be credited back if they are returned in new condition.

Unfortunately, Fingerhut tries to cater to the low income, low credit, uninformed customers as their customer base. I do have a credit line with them as I purchased one item from them about 1 1/2 years ago but will probably never purchase from them again. They jack their prices anywhere from 30 - 60% higher then what you would expect to pay at another retailer or on Amazon. Then on top of it you pay absorbent interest rates on top of that and you probably are paying 2x for that item you could have purchased from Amazon. Even though I am low income and am rebuilding my credit I will find better ways to do so then pay twice what an item goes for.

I purchased a drone. Drone propeller didn't work so I return it for an exchange. New drone was defective. So, I call customer service to process the return for refund. They claim to have never received the item. I then receive the item 6 weeks later. Keep in mind this whole time they are hitting my credit score.

So, I call them to process a return, this is when they tell me they have no record of the second return and that they cannot accept the return because it has been too long. I then ask the customer service person what my options are. Guess what her reply was... yep. "We're being sorry that you are unhappy but we cant accept return. You must pay for item."

I will be filing a dispute with the credit bureau. The only reason I give this a 1 star is because negative stars aren't an option. STAY AWAY! Fingerhut partnered with WebBank for their credit lines. Seems like an unholy alliance that rips off the customers.

I hear good reviews, but only from people that are happy with the item purchased. If you are UNHAPPY with the items, even if they are DEFECTIVE, guess what... you will have a completely horrible experience.