Finger ComberReviews 35

The pictures of the wigs looked very promising and beautiful on their website, and the reviews on youtube were very positive. But this is pure deception.
The wig arrived wrapped in tissue paper, not even in the usual plastic bag. The wig order was the Blow Out, which turned out to be straight, kinda the look you get after flat ironing your hair. The hazelnut color looked very dusty and unpolished. Worse of all, the wig did not have full hair, I could see my wig cap in between.
For $78, this was a big ripoff. Didn't get value for my money

CAUTION! BUY AT YOUR OWN RISK! Company shipped me a damaged unit. When I asked for a replacement (not a refund), they ended all forms of communication. They have NO "operating" customer service phone number. So you can't talk to anyone. Very disappointed that Fingercomber does not stand behind their product. Poor workmanship.

The Havana Hair is seriously dry and drying to your natural hair. Even though it's admirable to have this 4c style, it's nowhere near the softness of anyone's 4c hair. My 4c hair is touchable--this 4c fiber absolutely is not.

I wrote to Fingercomber about this and they responded with "use some shea butter." Trust me, this fiber WILL NOT absorb shea butter--it does nothing to make it softer. Hair like this will CUT into your real hair where it meets it and abrade it with every movement.

I don't believe this is a black-owned business/website because a black-owned business would be more diligent and pro-active about providing a service that would help--not harm--black hair.

If you live outside of USA, DO NOT ORDER! They do not care if the order is lost and do not respond on your email. Lost over $200 and did not receive an order nor a new order. You might as well trow away your money dealing with these people.

I don't know where to begin! The ONLY reason I gave 1 star is by default because there is not an option for a - 0 star... On July 2,2020 I made the mistake of purchasing what I thought would be THE SOF-KINX HD UNIT. However on Friday I finally received my unit from Fingercomber and it is a HOT $#@ MESS of a unit. The unit is totally different all together! I received a matted curly mess. I immediately contacted them by email to voice my complaint and request a refund because I didn't receive what I ordered.

I was told to take a picture with the unit on my head as well as a picture of the unit hair, then upload the pictures so that they can better assist me.
Of course I sent the photos right away, with the exception of not putting the unit on. I was not going to put that shabby used looking counterfeit unit on my freshly wash and conditioned natural hair... I put it on a foam head instead! After the many corresponding emails that I sent to the company.

Today I received this email "We do not provide refunds as our items are final sale. If you would like to send your order back we will give it a complimentary salon service on the hair. Please let me know if you have anymore questions"

REALLY... FINGERCOMBER this is what you call customer service!? God is going to get you for that Fingercomber!

I ordered the Urban Bob Unit and a Seaglass Insta Wrap from Finger Comber. I never received the product.

Per Finger Comber's policy if the tracking information indicates that the package was delivered they are not liable for the product. They will not issue a refund or replace the lost item. Customer service seemed unbothered by the incident. They were rude, apathetic and unapologetic.

Lindsey urged me to file a claim with USPS. And forwarded me a link which didn't get me very far. Please be advised if purchasing from them.

They will cheat you out of your money.It's certainly unfortunate as I had recommended them to other individuals.

I will make it short and sweet.DO NOT PURCHASE ANY HAIR ITEMS FROM THIS COMPANY.

I purchased the Teenie Weenie Afro Unit in Amber, and the hair immediately started to shred before I actually got a chance to put it on. Once I put it on it did not fit on my head properly. I asked for a refund at first and of course they rejected the claim. Then I tried to work with them requesting another color in case it may have fitted differently and was rejected for that.

So I will say this I lost my $89.00 which was the total with taxes and S/H.

DO NOT PURCHASE HAIR PRODUCTS FROM THIS COMPANY LADIES...

Even though I gave the website 5 stars I had one con. I seriously had to check other websites to find out what to order. It's for natural weave, made for naturals by naturals but the issue was how many to order and the choices for everything I really wanted was limited. I saw a review on youtube and it took a long time for a few people to get their package so I was worried. I ordered my items on a thursday and received an email with the confirmation, on friday the items were sent out and on Tuesday I had them.

I bought two bundles of the kinky comber unit and it came wrapped nicely. I was just so so so happy with my purchase. When more things become available like different colors, I will be ordering from them again.