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Yahoo FinanceReviews 91

1.7

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Yahoo Finance Reviews Summary

Yahoo Finance has experienced a significant decline in customer satisfaction, primarily due to a recent redesign that users find clunky and frustrating. Many customers express disappointment with the platform's functionality, citing issues like slow loading times, unresponsive features, and a rise in spam, which detracts from the user experience. Concerns about the credibility of information and customer service interactions further exacerbate negative sentiments. Despite its long-standing reputation as a reliable resource, the current feedback suggests a pressing need for Yahoo Finance to address these usability and trust issues to regain user confidence.

This summary is generated by AI, based on text from customer reviews

service
22
value
19
shipping
10
returns
10
quality
20

We monitor reviews for authenticity

Hawaii
4 reviews
16 helpful votes
Follow Gene M.
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Varify what you read.
December 9, 2022

Be aware that Yahoo like all such sites, make their money selling advertising space. As such they are loath to turn away any client including those who are dishonest or misleading. I have noted several exaggerated claims, misrepresentations and outright fabrications in several of their paid sponsor articles.
As a result I now totally disregard these segments of Yahoo finance because I don't have time for the due diligence needed to trust them. They are at best in the "Ripley's Believe It Or Not" category.

Date of experience: December 9, 2022
Ohio
2 reviews
7 helpful votes
Follow Mark R.
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The platform is lost in a previous decade or two. Clunky would be a generous assessment.
If spam is the goal of the message board than they really hit the mark.
Post are more toxic than most of the spam.
Yahoo and yahoo finance need to just die already.

Date of experience: December 2, 2022
Philippines
1 review
5 helpful votes
Follow Raymond S.
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Yahoo message board to post on deletes post that have good meaning and caring posts. Yahoo messagevboard is run by Chinese communist people

Date of experience: November 25, 2022
Florida
2 reviews
4 helpful votes
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Desktop Yahoo Finance now a piece of trash. Best to fire all those responsible before they ruin the mobile App...

Date of experience: November 14, 2022
Texas
1 review
6 helpful votes
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Today 10/12/2022 this morning before 9:00 am commentator I forgot his name the commentator who was commenting regarding Saudi Arabia's Oil output. He made a false and dumb comment that we went to war in the middle East to defend Saudi Arabia but the fact was that both of the war has nothing to do with Saudi Arabia.
But, the fact is that the Gulf War was to liberate Kuwait in 1990/91 and in 2003 Iraqi War to destroy Iraq's Weapons of mass destructions.
When some one is making a opinion on historical big war event he should be aware of that his listeners are knowledgeable not fools. Also there are in some occasions some commentators seems like they are detached from the reality.

Date of experience: October 12, 2022
Philippines
4 reviews
5 helpful votes
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Needs a lot of improvement
September 12, 2022

I spoke with one of their staff and I found him very rude in attending my questions and needs, this place obviously needs a lot of improvement in handling customer

Date of experience: September 12, 2022
Connecticut
1 review
4 helpful votes
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Yahoo raised the subscription cost to an unreasonable level and I wished to cancel. I spent a lot of time on the phone with service reps who I could barely understand only to find that there are too many hurdles to cancellation. Even though my name matched my email address and both matched my credit card the yahoo rep refused to cancel unless I could answer their trick questions. They asked a number of questions which it was impossible for me to answer. One example was they asked how much my subscription cost before taxes, the credit card shows amount including taxes - there is no break down. Of course the Pinocchio agent script said the questions to "prove" identity was to "protect the customer" from a fraudulent cancellation- as if!
My options seem to be to pay what ever yahoo wants to charge for the rest of my life or to cancel the credit card that the subscription is billed to.

Date of experience: July 28, 2022
New York
1 review
0 helpful votes
Follow Marina E.
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I had yahoo finance for 1 year. I didn't use it, but it's ok, I paid for this service.
Next year I got charged to renew my subscription on Feb 6,2022. I went to YF and canceled it on THE SAME DAY. But they didn't cancel it - they put it in "pending cancel"
I contacted the support - They said my subscription was renewed on Feb 4 and I can't cancel it because it should be canceled before Feb 4, which I was not informed, not notified that my card will be charged for a new year.
I asked for my 2022-2023 $377 refund on the same day, then additionally on Feb 10 in a conversation with Ronald Allan - who was a representative of online support.
His answer was: I'm sorry but you must cancel your subscription before the end of a free trial period or before your next renewal date, in order to avoid being charged. Please refer to the Terms of Service you agreed to at the time you placed your order for more information about our refund policy. https://legal.yahoo.com/us/en/yahoo/terms/otos/index.html
Then this: I do apologize for the inconvenience. It looks like we've provided all the information we can regarding this issue. Because of this, we can't provide any additional assistance at this time.
If you have any questions regarding other areas of Yahoo, go to our help pages. https://help.yahoo.com/kb/finance-for-web

So please be aware, if your subscription will be expired on Feb 4, you will not get any notifications about it to give you an opportunity to cancel it, Yahoo Finance will change your visa 2 days later because it's too late to cancel the service! This is just a scam, not to provide a refund for services that are not needed anymore. And yes, I have a bank statement about my visa charges dated by Feb 6. They just don't care.

Date of experience: February 10, 2022
Texas
2 reviews
11 helpful votes
Follow Lee S.
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Yahoo finance is 90% owned by Apollo Global Management. They are a massive alternative asset management company that invest in credit, private equity and real-estate. They have over $328 billion invested in capital companies, hedge funds, non-performing loans and collateralized loan obligations.

One of the companies Apollo Global is short on is AMC Theaters. The majority of the publications on Yahoo Finance is negative against AMC because of this short position. They support and / or direct these negative articles from the likes of Motley Fool, Seeking Alpha, Inside Investors, etc for the sole purpose of driving down the stock price of AMC to lessen their loss and hopefully be able to cover they short bets.

This means that nothing on Yahoo Finance can be considered accurate. It is nothing more than a web site for stock manipulation by their owners and their affiliates. The retail investor cannot put their trust into any article displayed on Yahoo Finance. Yahoo Finance is compromised and should be ignored. Follow any of their recommendation at your own risk!

Date of experience: December 22, 2021
GB
1 review
3 helpful votes
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Just read a review of tourism to UK dated 13 Nov featuring on 21 Nov which is just a general slating of Uk using old news with no real insight of what is really happening. Rubbish.

Date of experience: November 21, 2021
New York
1 review
3 helpful votes
Follow Johnathan S.
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I had signed up for a free trial of Yahoo Finance to investigate if it was a platform to consider for monitoring stocks. After the free trial was up, I attempted to cancel my membership. The first month passed and I got a notification saying I was billed the $35 monthly charge. I double checked to confirm that I had canceled my membership, which I had. Then I wrote it off thinking I must have missed the deadline by a day or two. Then the next month's bill came in and I knew I didn't have any membership at this point in time. I called the customer service and they confirmed at least 1 of the accounts didn't have a membership. Then, there was a second account I did not recognize with an email and phone recover that were not mine. I requested that ANY membership charge on my account be stopped. They said I couldn't do this unless I verified the account. This was not possible as the account clearly was not longer owned by me. Most likely someone had hacked it. I offered to provide my credit card details to cancel any subscription tied to the card, but they wouldn't let me do it.

I haven't found a fix yet as my bank told me to work it out with the business.

Yahoo is the one taking my money. You think it would be easy enough to cancel the subscription. I don't even want my money back, I just want them to stop charging the card.

If you are reading this, pick a different provider. Clearly, all Yahoo cares about is profit.

Date of experience: September 7, 2021
Minnesota
1 review
19 helpful votes
Follow Howard M.
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For months, Yahoo Finance has been aiding and abetting corporate hedge funds and short sellers by unfairly manipulating its "Conversations" message board so that retail investors cannot see recent posts and deleting posts that are favorable to AMC stock. Yahoo Finance is a shill for Wall Street criminals. The "Newest Reactions" section shows comments from a month ago. Shameful.

Date of experience: August 5, 2021
Wisconsin
1 review
5 helpful votes
Follow John C.
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Cant follow the discussion on AMC chat. Outdated and corrupted yahoo shills trying to help screw the retail investors by severing a line of communication. Tell me where do our constitutional freedoms matter if the people controlling our voice practice communist censorship?

Date of experience: June 29, 2021
California
1 review
11 helpful votes
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Censorship
March 22, 2021

Yahoo Finance boards are policed relentlessly. They are OK with hate, lies and racism, but delete criticism of bigotry, corruption and fascism. It has only gotten worse over time.

Date of experience: March 22, 2021
California
1 review
3 helpful votes
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AMC DEAD?
Stop Spreading fake news! If you are able to survive this whole time, then AMC will be just fine!

Date of experience: February 11, 2021
Australia
1 review
10 helpful votes
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Yahoo finance continues to allow scam ads. How is this possible. They must either shut down their ads if they are unable to control this or filter their ads. They should be financially liable for any losses as a result of their scam ads due to the the fact that they support this type of advertising as the adds are clearly on their platform

Date of experience: February 1, 2021
India
1 review
0 helpful votes
Follow Yash L.
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Best bussiness website.
February 1, 2021

Most trusted and safe website for bussiness. Many website are not safe for bussiness. But yahoo finance is one of the best for bussiness.

Date of experience: January 31, 2021
Canada
2 reviews
21 helpful votes
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As an investor, they have a common of 200.00 to open an account but it does little this is the bait. You are then told that you will get much higher returns if you invest more. The sales pitch is relentless high pressure. They want your whole lifes saving and will promise you anything to get it. The only way they will give you back any money is if they believe you are going to invest more if they show a little trust and return some of your funds

Date of experience: December 27, 2020
California
1 review
10 helpful votes
Follow Mike C.
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I signed up for Yahoo Finance Premium subscription last year. I was not happy with the results from their advice or research tools. I attempted to cancel in April. I tried to follow their instructions but the navigation I was told to do did not exist. I had over 60 emails back and forth. I was passed from Yahoo to Google to Verizon and back again. My credit card company reached out to them without a response. The credit card company supplied me with two phone numbers that Google*Yahoo supplied to them. I called both numbers. They were not related to Google*Yahoo in any way. After the third charge that they made since my cancellation attempt I was told that I could block the company from making any charges to my credit card. Hopefully they will get the message soon.

Date of experience: June 23, 2020
Canada
1 review
24 helpful votes
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Message boards
May 15, 2020

The site and the app seem to work fine...
The scary part is what goes on in message boards.
Well most know to not put faith in these forums I can't help but observe, this is what I have concerns about.
The so called pumpers and shorts are actually the same, just depends on what way they want the stock to move.
Many post are deleted by the moderator if does not suite there view.
Seems possible that the pumper/shorts actually work for the site as they seem to have admin rights to the message board.
One cycle I have noticed recently is the common pumping of stocks prior to Earnings Report, then once the reports are public and the stock slides, the pumpers/shorts reset with different names/profiles.

All in all I understand why the message boards get a bad rap, seems their purpose is primarily to manipulate the stocks for the purpose financial gain.

Big surprise to most? Probably not lol not a bad place to find news or PR but that's the only positive for these forums that I can see.

Beware and as always do you own DD, lots of folks here eager to motivate you for their own purpose.

Date of experience: May 14, 2020