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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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It seemed to go very fast but we'll see if I even get a loan
A lot of questions for just an estimate. Hope I don't receive more than one email.
As long as you don't call me at a ridiculous time of day, we'll be ok
It was very easy to easy to understand & answer each question.
Well I'm not really sure right now because I just filled out your questionnaires! I guess I'd have to say it easy to understand & answer the questions.
You should actually be helping people who are struggling
There are no lenders who will refinance a reverse mortgage with my credit rating even tho I'm a victim of identity fraud. You can't show me lenders because there aren't any. I'm too high risk for everyone. You're just being nice telling me when you find a lender, they'll call me. I won't hold my breath, but thanks for being so nice
You prompt and fast service everything good so far thank you much!
Good info to know…. But has this opportunity come and gone, by now? Don't know if it's still available,, or what?
It would be help (didn't see it) if you updated or time stamped this info. I CAN'T STAND IT when a bunch of ravenous "house wolves" take advantage of people's lack of knowledge as to the wolves' tricks.
Just want a rate not usual run around. Why can't you just provide a mortgage rate. No you have to pry. Pain in the neck.
Easy to navigate process, phone rang within minutes of completing process.
It was advertised that a government program can help me in savings up to 350 a month. All this is re-financing. From lenders. This is not what is advertised.
The advertisement to get started appeared there was a government program that would give you monthly assistance, when it was actually trying to lure people into refinancing their current homes. This was very misleading and a scam
From the info provided you discuss government changes and promise a significant saving now I am back to the typical "Fill out the form for a quote" Not impressed!
Very good so far. I will await the final decision.
Supposed government help in order to get you to the site but its just a refinance or purchase site
Would rather get quotes without getting thousands of calls.
I put all my info in and u said u would give rates but it's just the way for mortgage company's to get in touch now they blow up my phone never again!
This is a scam. You say in your ad this is a Federal Program, but then sends you to a bunch of mortgage banks to try and refinance the house. Your ad says that this "federal program" is going to cut down your payment, not get another mortgage. Liars
Been real easy to find out "nothing" at this point
The add said this government program will pay off my house! After my information was typed in, the only thing mentioned was a refinance? Who are we trying to kid here?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members