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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Idaho
1 review
0 helpful votes
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It's just the beginning, it's been nice so far. Slow down with the looking for more than a star rating this fast. I barely know you jeez ha

Date of experience: October 8, 2022
Alabama
1 review
0 helpful votes
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I don't like giving so much information just to see or be looking around! Before you have to make a decision?

Date of experience: October 7, 2022
North Carolina
1 review
0 helpful votes
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My identity was Comprised circa Dec.'21. My credit score was a several months prior was

Date of experience: October 7, 2022
Maryland
1 review
0 helpful votes
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I don't like that you don't actually give an estimate now like it seems to promise.

Date of experience: October 7, 2022
Georgia
2 reviews
0 helpful votes
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Wish they had given me more time to review the results before my phone blew up.

Date of experience: October 6, 2022
Mississippi
2 reviews
0 helpful votes
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Ok
October 6, 2022

I was denied and no options were offered to me at this time

Date of experience: October 6, 2022
Florida
2 reviews
0 helpful votes
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Easy to do and they understand homeowners needs in today's economy

Date of experience: October 6, 2022
Alabama
1 review
0 helpful votes
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Simple and easy to use
October 6, 2022

Simple and easy to use. Of course, now I will have to put up with the way-too-many calls for the next 3-4 days.

Date of experience: October 5, 2022
Texas
1 review
0 helpful votes
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Please call me as soon as possible!
October 6, 2022
Updated review

Please call me as soon as possible! I'm in an Emergency Situation My Mom just passed away! I NEED HELP ASAP THANK YOU! Pamela Luddeke. *******251

Date of experience: October 5, 2022

Excellent Service
October 3, 2022
Previous review

Excellent Service

Date of experience: October 2, 2022
North Carolina
1 review
0 helpful votes
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I don't want anyone to call me until I can talk over the information with my husband.

Date of experience: October 5, 2022
North Carolina
1 review
0 helpful votes
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You say you are going to give me rates - but all I get is a list of lenders and I have to go to each one individually and apply again. I could have done that with a google search!

Date of experience: October 5, 2022
New Jersey
1 review
0 helpful votes
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I want some kind of information not a person calling. If I wanted to talk I'll go to s bank

Date of experience: October 5, 2022
Indiana
2 reviews
0 helpful votes
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I only owe 27,000 on my home and it just appraised for 131,000. I am in the process of getting a reverse mortgage but could change my mind.

Date of experience: October 5, 2022
Minnesota
1 review
0 helpful votes
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Won't let me state my mortgage need is about $50,000 and located in Tennessee

Date of experience: October 4, 2022
Michigan
2 reviews
0 helpful votes
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Exalent unbelievable I will recommend my friends and...
October 3, 2022
Updated review

Exalent unbelievable I will recommend my friends and family I am luck to know you

Date of experience: October 2, 2022

Nothing happen for one week just applying loan
July 9, 2022
Previous review

Nothing happen for one week just applying loan

Date of experience: June 9, 2022
California
1 review
0 helpful votes
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So far it shows a lender I was already considering.

Date of experience: October 2, 2022
California
1 review
0 helpful votes
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...
October 2, 2022

...

Date of experience: October 2, 2022
California
1 review
0 helpful votes
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I expect to be able to view rates once I put in the required information. That's not the case. All they do is give your name and number to lenders.

Date of experience: October 2, 2022
Virginia
1 review
0 helpful votes
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I haven't been evaluated yet too early for a survey

Date of experience: October 2, 2022
Oregon
3 reviews
0 helpful votes
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I am not sure because I have not had a chance to read the information before this rating popped up.

Date of experience: October 1, 2022