Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's just the beginning, it's been nice so far. Slow down with the looking for more than a star rating this fast. I barely know you jeez ha
I don't like giving so much information just to see or be looking around! Before you have to make a decision?
My identity was Comprised circa Dec.'21. My credit score was a several months prior was
I don't like that you don't actually give an estimate now like it seems to promise.
Wish they had given me more time to review the results before my phone blew up.
I was denied and no options were offered to me at this time
Easy to do and they understand homeowners needs in today's economy
Simple and easy to use. Of course, now I will have to put up with the way-too-many calls for the next 3-4 days.
Please call me as soon as possible! I'm in an Emergency Situation My Mom just passed away! I NEED HELP ASAP THANK YOU! Pamela Luddeke. *******251
I don't want anyone to call me until I can talk over the information with my husband.
You say you are going to give me rates - but all I get is a list of lenders and I have to go to each one individually and apply again. I could have done that with a google search!
I want some kind of information not a person calling. If I wanted to talk I'll go to s bank
I only owe 27,000 on my home and it just appraised for 131,000. I am in the process of getting a reverse mortgage but could change my mind.
Won't let me state my mortgage need is about $50,000 and located in Tennessee
Exalent unbelievable I will recommend my friends and family I am luck to know you
Nothing happen for one week just applying loan
So far it shows a lender I was already considering.
I expect to be able to view rates once I put in the required information. That's not the case. All they do is give your name and number to lenders.
I haven't been evaluated yet too early for a survey
I am not sure because I have not had a chance to read the information before this rating popped up.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.

