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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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I was searching for a rate offer not to speak with agents, I just wanted to just simply compare side by side offers not talkative agent trying to push their company offer.
So far everything's been very fast and I'm able to do it online here that's been really great,
Received a call from Rocket within seconds
Robert was right on it.
Thank you for the swift response
Very informative and Crystal was very helpful and professional
I'm worried about my personal info being "out there." My phone is broken.
I put in my phone number and the next screen says that they will contact me. I just want to see nimbers.
Expected to see available rates based on initial input versus being taken to several lender options.
I wanted an idea of rates and lenders but hook and bait now means a flood of phone calls
Treating people the way.you would like to be treated is a very valuable skill as well as quality. It takes time and patience to learn how people are and that's okay, and the willingness to accept people just the way they are gives comfort to others and only then can they be themselves. This site is a very reassuring place that gives people hope as well as acceptance so with this said every staff member there I appreciate you.
I couldn't use my real cell phone number because your software would not accept a number that has its last four numbers as the same number
Just looking around to see what it could find, this is very fast and I like it
To many people calling and texting flooding my emails and texts not good just wanted some honest information.
Haven't talked with anyone yet, but so far so good. I'm a retired veteran with no place to call my own.
Since I've only answered the questions I don't think I'm in the position to rate any further at this time.
I don't know about your firm because I haven't had a chance to have someone call me That's 1 845 8000
So far, simple process. Hoping I don't get a million messages or calls from lenders though
I could give a higher rating if I knew someone could help me
I was not expect to have to go to a finance company
Very professional, to understand my values, interest thank you.
Loan Depot called me before I could even get my next question answered. I hit "Decline" instantly. I HATE shopping around for things like this, car insurance, car trading, etc.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members