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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
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Too slow, you can't get me an agent right away, too late too slow
I'd rather finish looking at the information on the website before any lender calls me
A eureka moment in times that I haven't seen in my life time
I started getting calls before I finished filling out the form. You should ask how a person prefers to be contacted. I have a baby, phone calls are extremely inconvenient. Text is the best contact method by far.
Thanks I'll keep searching for options for future reference
It was easy to answer the questions. However it did not give me options to add additional information and the home we want to purchase here in Springfield area are less expensive then in other cities. I believe a little more detail when examining options should be given.
?
Meh, looked into a few times. Stop asking for phone numbers
So far it was short straight to the point and it was it was all really easy the first grader could do it so just click on it and follow the prompts great
Sounds good but I want a positive offer to proceed
It seems to be straight forward. Just the way I like no bull$#*!!
I'm grateful to have the opportunity to apply.Thank you for professionalism.
Satisfied it was very quick in effective altogether again was satisfied
Doesn't give any information online wants to give your number out
The first time it seems ok. I really have not gotten a response yet.
It was easy to see what is possible I just want to pay off my bills and get back to where I was I can only say again it was exciting to see what's out there
This has been a simple and easy experience so far.
Process is unfinished; so far, positive but I need some closure.
Click bait. No rate provided. Simply a list of lenders that I am already familiar with.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members