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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Just tell me what I can save. I don't need to speak with a sales person.
Been turned down for a refi many times because we pay our depts and we just don't owe enough! Hope this works.
I thought this was a government program, not a scam
I am really pleased with the results and I will need to get some things done for myself to help with the situation that I am doing well with my personal understanding of what we need.
Just a lender lead exercise. No immediate info, just a bunch of instant phone messages. No thanks.
A sales pitch, good or bad, was not what I wanted. It made it sound like a scam.
You offer bull$#*! 2percent rates, than refer us out, or i should say WHORE or contact out to waste of time lenders asking for 4-5 percent for loans,
You simply turn our phone and email over to vulchers, but you claim 2.5percent financing and no one offers that who calls,
FRAUD BS,
Youve been reported to BBB
I didn't expect the phone to start ringing with Lenders, I was expecting to see how much I could save w/o talking to a lender.
This is just a scam to have lenders call. Nothing to do with the government helping.
I just fill these info, I have not had any experience to give an opinion.
You asked me to rate this without showing me any rates first... so 1 star at this point because I have seen nothing...
I was contacted immediately and connected with a representative that was very knowledgeable in assisting me in assessing whether or not a new mortgage was in my best interest. The representative was honest and forthright with information to benefit my decision.
Just getting answers to questions does not constitute any opinion of your company because you haven't done anything other than ask the standard questions. When processing starts then you may ask and you have something to provide the you can ask " how are we doing"?
So far great but I'm deaf so can only do text or email which always seems to be a problem
Good Information. Was easy to navigate. I am in the Virgin Islands.
Great help for me for our bills. We have a mortgage
To pay every Month plus are electric bill Plus our water bill my cell phone bill. Our TV AND DISABLE
I'm done with the info you requested, but got no info back. Not real sure this is what I'm looking for.
No clear details about whether I qualify, and I'm afraid I'll end up with numerous calls and not get a satisfactory rate.
Just marketing promises. Anything to sell my number
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members